LeadMaster vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LeadMaster
Score 8.0 out of 10
N/A
LeadMaster is a customer relationship management (CRM) solution focused around an online sales lead management system.
$10
per seat
SAP Sales Cloud
Score 8.5 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
LeadMasterSAP Sales Cloud
Editions & Modules
Lead-Xpress
$10
per seat
LeadMaster Standard Edition
$50
per seat
No answers on this topic
Offerings
Pricing Offerings
LeadMasterSAP Sales Cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$500 hours requiredNo setup fee
Additional DetailsThere is no additional charge for the mobile version.
More Pricing Information
Community Pulse
LeadMasterSAP Sales Cloud
Features
LeadMasterSAP Sales Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
LeadMaster
5.9
1 Ratings
28% below category average
SAP Sales Cloud
8.4
148 Ratings
7% above category average
Customer data management / contact management7.01 Ratings8.3141 Ratings
Workflow management7.01 Ratings8.6142 Ratings
Territory management6.01 Ratings8.0127 Ratings
Opportunity management5.01 Ratings8.8138 Ratings
Integration with email client (e.g., Outlook or Gmail)7.01 Ratings8.2134 Ratings
Contract management6.01 Ratings8.1131 Ratings
Quote & order management3.01 Ratings8.6131 Ratings
Channel / partner relationship management6.01 Ratings8.4128 Ratings
Interaction tracking00 Ratings8.7134 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
LeadMaster
7.0
1 Ratings
9% below category average
SAP Sales Cloud
8.7
127 Ratings
13% above category average
Case management6.01 Ratings8.5122 Ratings
Call center management8.01 Ratings8.8112 Ratings
Help desk management00 Ratings8.7113 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
LeadMaster
6.0
1 Ratings
26% below category average
SAP Sales Cloud
8.2
129 Ratings
5% above category average
Lead management6.01 Ratings8.2128 Ratings
Email marketing6.01 Ratings8.2111 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
LeadMaster
6.5
1 Ratings
17% below category average
SAP Sales Cloud
8.2
140 Ratings
6% above category average
Task management8.01 Ratings8.2132 Ratings
Reporting5.01 Ratings8.2129 Ratings
Billing and invoicing management00 Ratings8.2111 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
LeadMaster
6.0
1 Ratings
25% below category average
SAP Sales Cloud
8.3
138 Ratings
8% above category average
Forecasting7.01 Ratings8.2128 Ratings
Pipeline visualization5.01 Ratings8.7129 Ratings
Customizable reports6.01 Ratings8.1133 Ratings
Customization
Comparison of Customization features of Product A and Product B
LeadMaster
6.7
1 Ratings
14% below category average
SAP Sales Cloud
8.2
136 Ratings
6% above category average
Custom fields8.01 Ratings8.0136 Ratings
Scripting environment6.01 Ratings8.5112 Ratings
API for custom integration6.01 Ratings8.1121 Ratings
Custom objects00 Ratings8.0129 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
LeadMaster
8.0
1 Ratings
7% above category average
SAP Sales Cloud
8.5
115 Ratings
13% above category average
Marketing automation8.01 Ratings8.3111 Ratings
Compensation management00 Ratings8.692 Ratings
Platform
Comparison of Platform features of Product A and Product B
LeadMaster
9.0
1 Ratings
17% above category average
SAP Sales Cloud
8.3
120 Ratings
9% above category average
Mobile access9.01 Ratings8.3120 Ratings
Security
Comparison of Security features of Product A and Product B
LeadMaster
6.0
1 Ratings
34% below category average
SAP Sales Cloud
9.1
139 Ratings
8% above category average
Role-based user permissions6.01 Ratings9.0133 Ratings
Single sign-on capability00 Ratings9.2133 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
LeadMaster
-
Ratings
SAP Sales Cloud
8.9
97 Ratings
18% above category average
Social data00 Ratings8.797 Ratings
Social engagement00 Ratings9.193 Ratings
Best Alternatives
LeadMasterSAP Sales Cloud
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LeadMasterSAP Sales Cloud
Likelihood to Recommend
8.0
(1 ratings)
8.3
(147 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(14 ratings)
Usability
8.0
(1 ratings)
7.0
(9 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
8.0
(1 ratings)
6.0
(13 ratings)
Online Training
-
(0 ratings)
9.1
(3 ratings)
Implementation Rating
-
(0 ratings)
7.9
(3 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
8.5
(110 ratings)
Professional Services
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
LeadMasterSAP Sales Cloud
Likelihood to Recommend
LeadMaster
My company works with a client who offers a SaaS solution to
the beauty sector. We had been using Salesforce for three years but needed a
system with lead nurturing, workflow automation, and user-friendliness that
Salesforce lacked without a hefty monthly price tag.

We are taking use of LeadMaster's eMarketing, automation,
and workflow management capabilities as well as the streamlined nature of the
Professional Edition. We've been able to better regulate the sales process and
boost our conversion rate as a result.

We have been very pleased with LeadMaster's customer service
and would suggest their product without reservation.
Read full review
SAP
Well, I've been using SAP Sales Cloud for 6 months now so my conclusions are that if your employees are techy friendly then I would recommend It, but if they are quite not used to advanced CRM tools could be a bit overwhelming at first. Pricing it's okay thought, compares to other tools I've used previously.
Read full review
Pros
LeadMaster
  • It has business app
  • Use the cloud based technology
  • No integrations at all
  • no communication gap
  • Software customizations as per your business and working
  • strong customer support
Read full review
SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
Read full review
Cons
LeadMaster
  • Need to give all features/access to top level designations of the company. (title based access/feature)
  • need to enhance more communication with team with real-time notifications.
  • Need to improve in deep reporting metrics
Read full review
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
Read full review
Likelihood to Renew
LeadMaster
No answers on this topic
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
Read full review
Usability
LeadMaster
My ability to more effectively manage the workflow in our office has been greatly enhanced by LeadMaster. Each member of my team is aware of the students they are responsible for recruiting and the specific process that should be followed with each and every one of them. The system also enables us to practically eliminate the use of paper in our process, which helps to reduce the number of different types of office errors.
Read full review
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
Read full review
Reliability and Availability
LeadMaster
No answers on this topic
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
Read full review
Support Rating
LeadMaster
The reason to give this rating because of the following.

1. Assessing the efficiency of campaigns involving
several agencies and points of contact

2. True close loop reporting

3. The capacity to manage a channel through the use
of features for updating leads and pipelines.

4. Ensuring that no leads were lost and that they
were always assigned to someone for follow-up, whether the lead originated
through e-marketing, the filling out of a form on a website, or even a lead
from a trade fair

5. Creating a seamless connection between marketing
and lead generating
Read full review
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
Read full review
Online Training
LeadMaster
No answers on this topic
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
Read full review
Implementation Rating
LeadMaster
No answers on this topic
SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
Read full review
Alternatives Considered
LeadMaster
My client has been using Salesforce for the past two years,
but they were looking for a system that would provide lead nurturing, workflow
automation, and overall ease of use – functionality that was just not available
within Salesforce without incurring a large, monthly fee. I'm using one of my
clients who has been using Salesforce for the past two years.

Because of LeadMaster's user-friendliness, robust automation
and workflow management, and eMarketing capabilities, we have decided to employ
the Professional Edition. As a result, we are able to better regulate the sales
process and achieve a higher closure rate.
Read full review
SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
Read full review
Scalability
LeadMaster
No answers on this topic
SAP
1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.
Read full review
Return on Investment
LeadMaster
  • To mange the vendor/customer as per services or requirement helps to improve service wise business
  • reporting helps to know the service wise sale
  • a bit communication lag between team that create a delay in closing deal.
Read full review
SAP
  • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
  • Standard templates facilitate easy and efficient lead interaction.
  • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
Read full review
ScreenShots

LeadMaster Screenshots

Screenshot of LeadMaster Home Page showing Xtreme-Reports Advanced ReportingScreenshot of Page showing the list of accountsScreenshot of Highly customizable page showing contact details.Screenshot of Sample business rule used to assign all new incoming leads via round robin queue.

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization