LeadMaster vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LeadMaster
Score 8.0 out of 10
N/A
LeadMaster is a customer relationship management (CRM) solution focused around an online sales lead management system.
$10
per seat
SAP Sales Cloud
Score 8.2 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
LeadMasterSAP Sales Cloud
Editions & Modules
Lead-Xpress
$10
per seat
LeadMaster Standard Edition
$50
per seat
No answers on this topic
Offerings
Pricing Offerings
LeadMasterSAP Sales Cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$500 hours requiredNo setup fee
Additional DetailsThere is no additional charge for the mobile version.
More Pricing Information
Community Pulse
LeadMasterSAP Sales Cloud
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
LeadMasterSAP Sales Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
LeadMaster
5.9
1 Ratings
26% below category average
SAP Sales Cloud
7.9
101 Ratings
3% above category average
Customer data management / contact management7.01 Ratings8.399 Ratings
Workflow management7.01 Ratings8.299 Ratings
Territory management6.01 Ratings8.287 Ratings
Opportunity management5.01 Ratings8.595 Ratings
Integration with email client (e.g., Outlook or Gmail)7.01 Ratings8.192 Ratings
Contract management6.01 Ratings7.394 Ratings
Quote & order management3.01 Ratings7.991 Ratings
Channel / partner relationship management6.01 Ratings6.792 Ratings
Interaction tracking00 Ratings8.294 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
LeadMaster
7.0
1 Ratings
7% below category average
SAP Sales Cloud
7.3
85 Ratings
3% below category average
Case management6.01 Ratings6.382 Ratings
Call center management8.01 Ratings7.777 Ratings
Help desk management00 Ratings7.978 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
LeadMaster
6.0
1 Ratings
23% below category average
SAP Sales Cloud
7.5
89 Ratings
1% below category average
Lead management6.01 Ratings7.388 Ratings
Email marketing6.01 Ratings7.878 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
LeadMaster
6.5
1 Ratings
15% below category average
SAP Sales Cloud
7.2
95 Ratings
5% below category average
Task management8.01 Ratings7.691 Ratings
Reporting5.01 Ratings7.386 Ratings
Billing and invoicing management00 Ratings6.978 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
LeadMaster
6.0
1 Ratings
23% below category average
SAP Sales Cloud
7.4
95 Ratings
3% below category average
Forecasting7.01 Ratings7.488 Ratings
Pipeline visualization5.01 Ratings6.889 Ratings
Customizable reports6.01 Ratings8.092 Ratings
Customization
Comparison of Customization features of Product A and Product B
LeadMaster
6.7
1 Ratings
12% below category average
SAP Sales Cloud
7.6
92 Ratings
1% above category average
Custom fields8.01 Ratings7.992 Ratings
Scripting environment6.01 Ratings8.080 Ratings
API for custom integration6.01 Ratings7.383 Ratings
Custom objects00 Ratings7.489 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
LeadMaster
8.0
1 Ratings
11% above category average
SAP Sales Cloud
8.2
82 Ratings
14% above category average
Marketing automation8.01 Ratings8.078 Ratings
Compensation management00 Ratings8.366 Ratings
Platform
Comparison of Platform features of Product A and Product B
LeadMaster
9.0
1 Ratings
18% above category average
SAP Sales Cloud
8.2
82 Ratings
9% above category average
Mobile access9.01 Ratings8.282 Ratings
Security
Comparison of Security features of Product A and Product B
LeadMaster
6.0
1 Ratings
32% below category average
SAP Sales Cloud
8.6
96 Ratings
3% above category average
Role-based user permissions6.01 Ratings8.290 Ratings
Single sign-on capability00 Ratings9.092 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
LeadMaster
-
Ratings
SAP Sales Cloud
7.4
67 Ratings
2% above category average
Social data00 Ratings8.067 Ratings
Social engagement00 Ratings6.965 Ratings
Best Alternatives
LeadMasterSAP Sales Cloud
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LeadMasterSAP Sales Cloud
Likelihood to Recommend
8.0
(1 ratings)
8.5
(112 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(7 ratings)
Usability
8.0
(1 ratings)
6.8
(7 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
8.0
(1 ratings)
8.8
(10 ratings)
Online Training
-
(0 ratings)
7.0
(2 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
Product Scalability
-
(0 ratings)
8.3
(72 ratings)
User Testimonials
LeadMasterSAP Sales Cloud
Likelihood to Recommend
LeadMaster
My company works with a client who offers a SaaS solution to
the beauty sector. We had been using Salesforce for three years but needed a
system with lead nurturing, workflow automation, and user-friendliness that
Salesforce lacked without a hefty monthly price tag.

We are taking use of LeadMaster's eMarketing, automation,
and workflow management capabilities as well as the streamlined nature of the
Professional Edition. We've been able to better regulate the sales process and
boost our conversion rate as a result.

We have been very pleased with LeadMaster's customer service
and would suggest their product without reservation.
Read full review
SAP
SAP Sales CLoud is not useful in cases where it needs zero downtime upgrades or new monthly releases or micro frontends.Although it is great for any cloud deployments, provides a unified view for the customers. Helps in AI insights recommendations and analytics. It is also optimised for mobile . It is robust and a highly scalable cloud plaform
Read full review
Pros
LeadMaster
  • It has business app
  • Use the cloud based technology
  • No integrations at all
  • no communication gap
  • Software customizations as per your business and working
  • strong customer support
Read full review
SAP
  • Help sales teams decide based on relevant data
  • Provide a framework to guide sales teams on activities such as status updates, customer success, sales qualification, etc
  • Reduce manual work by predictive analysis, that is, by understanding when a template can be helpful, updating a manager on a finished task, etc
Read full review
Cons
LeadMaster
  • Need to give all features/access to top level designations of the company. (title based access/feature)
  • need to enhance more communication with team with real-time notifications.
  • Need to improve in deep reporting metrics
Read full review
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
Read full review
Likelihood to Renew
LeadMaster
No answers on this topic
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
Read full review
Usability
LeadMaster
My ability to more effectively manage the workflow in our office has been greatly enhanced by LeadMaster. Each member of my team is aware of the students they are responsible for recruiting and the specific process that should be followed with each and every one of them. The system also enables us to practically eliminate the use of paper in our process, which helps to reduce the number of different types of office errors.
Read full review
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
Read full review
Reliability and Availability
LeadMaster
No answers on this topic
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
Read full review
Support Rating
LeadMaster
The reason to give this rating because of the following.

1. Assessing the efficiency of campaigns involving
several agencies and points of contact

2. True close loop reporting

3. The capacity to manage a channel through the use
of features for updating leads and pipelines.

4. Ensuring that no leads were lost and that they
were always assigned to someone for follow-up, whether the lead originated
through e-marketing, the filling out of a form on a website, or even a lead
from a trade fair

5. Creating a seamless connection between marketing
and lead generating
Read full review
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Online Training
LeadMaster
No answers on this topic
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
Read full review
Implementation Rating
LeadMaster
No answers on this topic
SAP
The API documentation is good. Development team was able to implement in under two weeks, and normally we were told it was a 12-14 week process.
Read full review
Alternatives Considered
LeadMaster
My client has been using Salesforce for the past two years,
but they were looking for a system that would provide lead nurturing, workflow
automation, and overall ease of use – functionality that was just not available
within Salesforce without incurring a large, monthly fee. I'm using one of my
clients who has been using Salesforce for the past two years.

Because of LeadMaster's user-friendliness, robust automation
and workflow management, and eMarketing capabilities, we have decided to employ
the Professional Edition. As a result, we are able to better regulate the sales
process and achieve a higher closure rate.
Read full review
SAP
We went with SAP Sales Cloud over Oracle Sales Cloud because it just clicks better with our way of doing things. SAP is like the superhero of sales software – it plays super well with all our other systems, grows with us as we get bigger, and gives us really smart insights into our sales. Plus, it's easy for our team to use, and we can tweak it to fit exactly how we work. While Oracle is good, SAP is like the perfect fit for our sales superhero team.
Read full review
Scalability
LeadMaster
No answers on this topic
SAP
As a cloud-based solution, SAP Sales Cloud provides the flexibility to scale resources based on demand. Organizations can easily adjust their usage and storage requirements without the need for significant infrastructure changes. SAP Sales Cloud is designed to integrate seamlessly with other SAP solutions, such as ERP systems and marketing automation tools. This integration ensures a cohesive ecosystem across various business functions, contributing to overall scalability.
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Return on Investment
LeadMaster
  • To mange the vendor/customer as per services or requirement helps to improve service wise business
  • reporting helps to know the service wise sale
  • a bit communication lag between team that create a delay in closing deal.
Read full review
SAP
  • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
  • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
  • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
Read full review
ScreenShots

LeadMaster Screenshots

Screenshot of LeadMaster Home Page showing Xtreme-Reports Advanced ReportingScreenshot of Page showing the list of accountsScreenshot of Highly customizable page showing contact details.Screenshot of Sample business rule used to assign all new incoming leads via round robin queue.