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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LeadMaster

    Score8 out of 10
    N/ALeadMaster is a customer relationship management (CRM) solution focused around an online sales lead management system.

    $10

    per seat

    SAP Sales Cloud

    Score8.7 out of 10
    N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
    Pricing
    LeadMasterSAP Sales Cloud
    Editions & Modules
    Lead-Xpress
    $10
    per seat
    LeadMaster Standard Edition
    $50
    per seat
    No answers on this topic
    Offerings
    Pricing Offerings
    LeadMasterSAP Sales Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$500 hours requiredNo setup fee
    Additional DetailsThere is no additional charge for the mobile version.
    More Pricing Information
    Community Pulse
    LeadMasterSAP Sales Cloud
    Considered Both Products
    LeadMaster
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    91%
    Would buy again
    120 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    111 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    127 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    98 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    99 Answers
    Features
    LeadMasterSAP Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of LeadMaster and SAP Sales Cloud
    Feature
    LeadMaster
    5.9
    1 Ratings
    28% below category average
    SAP Sales Cloud
    8.5
    153 Ratings
    8% above category average
    Customer data management / contact management7.01 Ratings8.3145 Ratings
    Workflow management7.01 Ratings8.8147 Ratings
    Territory management6.01 Ratings8.2131 Ratings
    Opportunity management5.01 Ratings9.0143 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.01 Ratings8.2137 Ratings
    Contract management6.01 Ratings7.9134 Ratings
    Quote & order management3.01 Ratings8.7134 Ratings
    Channel / partner relationship management6.01 Ratings8.5132 Ratings
    Interaction tracking00 Ratings8.9138 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of LeadMaster and SAP Sales Cloud
    Feature
    LeadMaster
    7.0
    1 Ratings
    10% below category average
    SAP Sales Cloud
    8.9
    131 Ratings
    14% above category average
    Case management6.01 Ratings8.8126 Ratings
    Call center management8.01 Ratings9.2115 Ratings
    Help desk management00 Ratings8.9116 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of LeadMaster and SAP Sales Cloud
    Feature
    LeadMaster
    6.0
    1 Ratings
    25% below category average
    SAP Sales Cloud
    8.1
    132 Ratings
    5% above category average
    Lead management6.01 Ratings8.1131 Ratings
    Email marketing6.01 Ratings8.1113 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of LeadMaster and SAP Sales Cloud
    Feature
    LeadMaster
    6.5
    1 Ratings
    17% below category average
    SAP Sales Cloud
    8.3
    144 Ratings
    8% above category average
    Task management8.01 Ratings8.4136 Ratings
    Reporting5.01 Ratings8.2132 Ratings
    Billing and invoicing management00 Ratings8.4114 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of LeadMaster and SAP Sales Cloud
    Feature
    LeadMaster
    6.0
    1 Ratings
    24% below category average
    SAP Sales Cloud
    8.4
    142 Ratings
    9% above category average
    Forecasting7.01 Ratings8.1132 Ratings
    Pipeline visualization5.01 Ratings9.0133 Ratings
    Customizable reports6.01 Ratings8.1137 Ratings
    Customization
    Comparison of Customization features of LeadMaster and SAP Sales Cloud
    Feature
    LeadMaster
    6.7
    1 Ratings
    13% below category average
    SAP Sales Cloud
    8.2
    139 Ratings
    7% above category average
    Custom fields8.01 Ratings7.9139 Ratings
    Scripting environment6.01 Ratings8.6115 Ratings
    API for custom integration6.01 Ratings8.2124 Ratings
    Custom objects00 Ratings7.9132 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of LeadMaster and SAP Sales Cloud
    Feature
    LeadMaster
    8.0
    1 Ratings
    6% above category average
    SAP Sales Cloud
    8.5
    118 Ratings
    12% above category average
    Marketing automation8.01 Ratings8.3114 Ratings
    Compensation management00 Ratings8.794 Ratings
    Platform
    Comparison of Platform features of LeadMaster and SAP Sales Cloud
    Feature
    LeadMaster
    9.0
    1 Ratings
    17% above category average
    SAP Sales Cloud
    8.2
    123 Ratings
    7% above category average
    Mobile access9.01 Ratings8.2123 Ratings
    Security
    Comparison of Security features of LeadMaster and SAP Sales Cloud
    Feature
    LeadMaster
    6.0
    1 Ratings
    33% below category average
    SAP Sales Cloud
    9.2
    142 Ratings
    9% above category average
    Role-based user permissions6.01 Ratings9.1136 Ratings
    Single sign-on capability00 Ratings9.3136 Ratings
    Social CRM
    Comparison of Social CRM features of LeadMaster and SAP Sales Cloud
    Feature
    LeadMaster
    -
    Ratings
    SAP Sales Cloud
    9.1
    99 Ratings
    19% above category average
    Social data00 Ratings8.799 Ratings
    Social engagement00 Ratings9.495 Ratings
    Best Alternatives
    LeadMasterSAP Sales Cloud
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LeadMasterSAP Sales Cloud
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.5
    (164 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.1
    (15 ratings)
    Usability
    8.0
    (1 ratings)
    7.0
    (10 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    8.0
    (1 ratings)
    5.8
    (13 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.6
    (4 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.6
    (124 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    LeadMasterSAP Sales Cloud
    Likelihood to Recommend
    LeadMaster
    My company works with a client who offers a SaaS solution to
    the beauty sector. We had been using Salesforce for three years but needed a
    system with lead nurturing, workflow automation, and user-friendliness that
    Salesforce lacked without a hefty monthly price tag.

    We are taking use of LeadMaster's eMarketing, automation,
    and workflow management capabilities as well as the streamlined nature of the
    Professional Edition. We've been able to better regulate the sales process and
    boost our conversion rate as a result.

    We have been very pleased with LeadMaster's customer service
    and would suggest their product without reservation.
    Incentivized
    Read full review
    SAP
    SAP Sales Cloud is highly suited for manufacturing and distribution enterprises and especially for people and companies who are already into SAP architecture. It is also great for industries which are consumer-packaged goods oriented, and it is highly structured for B2B sales which has predictive pipelines. I would say it is less suited for hyper growth or newer startups, especially people who are not familiar with the SAP ERP. It is multi-dimensional and has complex matrix structures, so it is a bit difficult to learn, and it might be daunting for new people.
    Incentivized
    Read full review
    Pros
    LeadMaster
    • It has business app
    • Use the cloud based technology
    • No integrations at all
    • no communication gap
    • Software customizations as per your business and working
    • strong customer support
    Incentivized
    Read full review
    SAP
    • I love its ability to automate the entire sales process for us.
    • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
    • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
    Incentivized
    Read full review
    Cons
    LeadMaster
    • Need to give all features/access to top level designations of the company. (title based access/feature)
    • need to enhance more communication with team with real-time notifications.
    • Need to improve in deep reporting metrics
    Incentivized
    Read full review
    SAP
    • One area of concern is the many data silos that are present within SAP sales cloud
    • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
    • The product is quite vast and a lot more learning material and knowledge base documents are required.
    Read full review
    Likelihood to Renew
    LeadMaster
    No answers on this topic
    SAP
    SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
    Incentivized
    Read full review
    Usability
    LeadMaster
    My ability to more effectively manage the workflow in our office has been greatly enhanced by LeadMaster. Each member of my team is aware of the students they are responsible for recruiting and the specific process that should be followed with each and every one of them. The system also enables us to practically eliminate the use of paper in our process, which helps to reduce the number of different types of office errors.
    Incentivized
    Read full review
    SAP
    In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
    Incentivized
    Read full review
    Reliability and Availability
    LeadMaster
    No answers on this topic
    SAP
    Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
    Read full review
    Support Rating
    LeadMaster
    The reason to give this rating because of the following.

    1. Assessing the efficiency of campaigns involving
    several agencies and points of contact

    2. True close loop reporting

    3. The capacity to manage a channel through the use
    of features for updating leads and pipelines.

    4. Ensuring that no leads were lost and that they
    were always assigned to someone for follow-up, whether the lead originated
    through e-marketing, the filling out of a form on a website, or even a lead
    from a trade fair

    5. Creating a seamless connection between marketing
    and lead generating
    Incentivized
    Read full review
    SAP
    SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
    Read full review
    Online Training
    LeadMaster
    No answers on this topic
    SAP
    Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
    Read full review
    Implementation Rating
    LeadMaster
    No answers on this topic
    SAP
    I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
    Incentivized
    Read full review
    Alternatives Considered
    LeadMaster
    My client has been using Salesforce for the past two years,
    but they were looking for a system that would provide lead nurturing, workflow
    automation, and overall ease of use – functionality that was just not available
    within Salesforce without incurring a large, monthly fee. I'm using one of my
    clients who has been using Salesforce for the past two years.

    Because of LeadMaster's user-friendliness, robust automation
    and workflow management, and eMarketing capabilities, we have decided to employ
    the Professional Edition. As a result, we are able to better regulate the sales
    process and achieve a higher closure rate.
    Incentivized
    Read full review
    SAP
    These other products are not fully focused on sales. Of course you can create a workflow for your employees but they have too much info that youll probably won't end Up using. Also their AI assistance is not that accurate when you need some advice or personalized Insights. That's why we swapped to another software that was focused on the sales funnel.
    Incentivized
    Read full review
    Scalability
    LeadMaster
    No answers on this topic
    SAP
    1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.
    Incentivized
    Read full review
    Return on Investment
    LeadMaster
    • To mange the vendor/customer as per services or requirement helps to improve service wise business
    • reporting helps to know the service wise sale
    • a bit communication lag between team that create a delay in closing deal.
    Incentivized
    Read full review
    SAP
    • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
    • Standard templates facilitate easy and efficient lead interaction.
    • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
    Incentivized
    Read full review
    ScreenShots

    LeadMaster Screenshots

    Screenshot of LeadMaster Home Page showing Xtreme-Reports Advanced ReportingScreenshot of Page showing the list of accountsScreenshot of Highly customizable page showing contact details.Screenshot of Sample business rule used to assign all new incoming leads via round robin queue.

    SAP Sales Cloud Screenshots

    Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization