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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LexisNexis InterAction+

    Score6.9 out of 10
    N/ALexisNexis InterAction is a fully-featuerd customer relationship management (CRM) software.N/A

    Sparkrock

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Sparkrock’s cloud-enabled solution helps organizations manage their finance and accounting, human resources and payroll, human services case management, and donor and fundraising activities. According to the vendor, key benefits and features include: Finance Management with capabilities to help organizations increase transparency and reduce risk. Workforce Management to help front-line employees deliver services to clients, with tools that help them to be…N/A
    Pricing
    LexisNexis InterAction+Sparkrock
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LexisNexis InterAction+Sparkrock
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$50,000 per installation
    Additional Details——
    More Pricing Information
    Features
    LexisNexis InterAction+Sparkrock
    Sales Force Automation
    Comparison of Sales Force Automation features of LexisNexis InterAction+ and Sparkrock
    Feature
    LexisNexis InterAction+
    5.1
    1 Ratings
    42% below category average
    Sparkrock
    -
    Ratings
    Customer data management / contact management8.01 Ratings00 Ratings
    Workflow management3.01 Ratings00 Ratings
    Territory management3.01 Ratings00 Ratings
    Opportunity management5.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.01 Ratings00 Ratings
    Interaction tracking3.01 Ratings00 Ratings
    Channel / partner relationship management6.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of LexisNexis InterAction+ and Sparkrock
    Feature
    LexisNexis InterAction+
    8.7
    1 Ratings
    12% above category average
    Sparkrock
    -
    Ratings
    Case management8.01 Ratings00 Ratings
    Call center management9.01 Ratings00 Ratings
    Help desk management9.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of LexisNexis InterAction+ and Sparkrock
    Feature
    LexisNexis InterAction+
    8.0
    1 Ratings
    3% above category average
    Sparkrock
    -
    Ratings
    Lead management7.01 Ratings00 Ratings
    Email marketing9.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of LexisNexis InterAction+ and Sparkrock
    Feature
    LexisNexis InterAction+
    4.7
    1 Ratings
    48% below category average
    Sparkrock
    -
    Ratings
    Task management5.01 Ratings00 Ratings
    Billing and invoicing management4.01 Ratings00 Ratings
    Reporting5.01 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of LexisNexis InterAction+ and Sparkrock
    Feature
    LexisNexis InterAction+
    4.3
    1 Ratings
    56% below category average
    Sparkrock
    -
    Ratings
    Forecasting4.01 Ratings00 Ratings
    Pipeline visualization4.01 Ratings00 Ratings
    Customizable reports5.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of LexisNexis InterAction+ and Sparkrock
    Feature
    LexisNexis InterAction+
    4.3
    1 Ratings
    56% below category average
    Sparkrock
    10.0
    2 Ratings
    28% above category average
    Custom fields4.01 Ratings00 Ratings
    Custom objects4.01 Ratings00 Ratings
    Scripting environment4.01 Ratings00 Ratings
    API for custom integration5.01 Ratings10.02 Ratings
    Plug-ins00 Ratings10.02 Ratings
    Security
    Comparison of Security features of LexisNexis InterAction+ and Sparkrock
    Feature
    LexisNexis InterAction+
    8.0
    1 Ratings
    5% below category average
    Sparkrock
    9.5
    5 Ratings
    12% above category average
    Single sign-on capability8.01 Ratings10.04 Ratings
    Role-based user permissions8.01 Ratings9.05 Ratings
    Social CRM
    Comparison of Social CRM features of LexisNexis InterAction+ and Sparkrock
    Feature
    LexisNexis InterAction+
    4.5
    1 Ratings
    50% below category average
    Sparkrock
    -
    Ratings
    Social data4.01 Ratings00 Ratings
    Social engagement5.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of LexisNexis InterAction+ and Sparkrock
    Feature
    LexisNexis InterAction+
    5.0
    1 Ratings
    40% below category average
    Sparkrock
    -
    Ratings
    Marketing automation5.01 Ratings00 Ratings
    Compensation management5.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of LexisNexis InterAction+ and Sparkrock
    Feature
    LexisNexis InterAction+
    5.0
    1 Ratings
    42% below category average
    Sparkrock
    -
    Ratings
    Mobile access5.01 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of LexisNexis InterAction+ and Sparkrock
    Feature
    LexisNexis InterAction+
    -
    Ratings
    Sparkrock
    9.4
    3 Ratings
    22% above category average
    Pay calculation00 Ratings9.03 Ratings
    Benefit plan administration00 Ratings9.02 Ratings
    Direct deposit files00 Ratings10.03 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of LexisNexis InterAction+ and Sparkrock
    Feature
    LexisNexis InterAction+
    -
    Ratings
    Sparkrock
    9.0
    4 Ratings
    18% above category average
    Dashboards00 Ratings9.03 Ratings
    Standard reports00 Ratings9.04 Ratings
    Custom reports00 Ratings9.03 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of LexisNexis InterAction+ and Sparkrock
    Feature
    LexisNexis InterAction+
    -
    Ratings
    Sparkrock
    8.8
    5 Ratings
    13% above category average
    Accounts payable00 Ratings10.05 Ratings
    Accounts receivable00 Ratings9.05 Ratings
    Global Financial Support00 Ratings10.01 Ratings
    Primary and Secondary Ledgers00 Ratings10.01 Ratings
    Journals and Reconciliations00 Ratings9.01 Ratings
    Configurable Accounting00 Ratings10.01 Ratings
    Standardized Processes00 Ratings9.01 Ratings
    Inventory Management
    Comparison of Inventory Management features of LexisNexis InterAction+ and Sparkrock
    Feature
    LexisNexis InterAction+
    -
    Ratings
    Sparkrock
    9.3
    2 Ratings
    15% above category average
    Inventory tracking00 Ratings9.02 Ratings
    Automatic reordering00 Ratings10.01 Ratings
    Location management00 Ratings9.01 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of LexisNexis InterAction+ and Sparkrock
    Feature
    LexisNexis InterAction+
    -
    Ratings
    Sparkrock
    9.6
    1 Ratings
    24% above category average
    Billing Management00 Ratings9.01 Ratings
    Cash and Asset Management00 Ratings9.01 Ratings
    Travel & Expense Management00 Ratings10.01 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings9.01 Ratings
    Period Close00 Ratings10.01 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of LexisNexis InterAction+ and Sparkrock
    Feature
    LexisNexis InterAction+
    -
    Ratings
    Sparkrock
    9.4
    1 Ratings
    21% above category average
    Budgeting and Forecasting00 Ratings10.01 Ratings
    Project Costing00 Ratings9.01 Ratings
    Cost Capture00 Ratings10.01 Ratings
    Capital Project Management00 Ratings9.01 Ratings
    Customer Contract Compliance00 Ratings9.01 Ratings
    Project Revenue Recognition00 Ratings10.01 Ratings
    Grants Management
    Comparison of Grants Management features of LexisNexis InterAction+ and Sparkrock
    Feature
    LexisNexis InterAction+
    -
    Ratings
    Sparkrock
    9.3
    1 Ratings
    21% above category average
    Award Lifecycle Management00 Ratings9.01 Ratings
    Procurement
    Comparison of Procurement features of LexisNexis InterAction+ and Sparkrock
    Feature
    LexisNexis InterAction+
    -
    Ratings
    Sparkrock
    9.6
    1 Ratings
    30% above category average
    Bids Analyzed and Compared00 Ratings9.01 Ratings
    Contract Authoring00 Ratings9.01 Ratings
    Contract Repository00 Ratings10.01 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings9.01 Ratings
    Supplier Management00 Ratings10.01 Ratings
    Supply Chain
    Comparison of Supply Chain features of LexisNexis InterAction+ and Sparkrock
    Feature
    LexisNexis InterAction+
    -
    Ratings
    Sparkrock
    9.3
    1 Ratings
    24% above category average
    Forecasting00 Ratings9.01 Ratings
    Inventory Planning00 Ratings9.01 Ratings
    Performance Monitoring00 Ratings9.01 Ratings
    Best Alternatives
    LexisNexis InterAction+Sparkrock
    Small Businesses
    Salesflare
    Score10 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LexisNexis InterAction+Sparkrock
    Likelihood to Recommend
    6.0
    (1 ratings)
    9.0
    (9 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    LexisNexis InterAction+Sparkrock
    Likelihood to Recommend
    LexisNexis
    It's well suited to organizations that intend to dedicate the staff to maintaining it as recommended in best practices material. It's much too large and complicated if it's only to be used as an address book and in those cases, a much simpler CRM might work better.
    Incentivized
    Read full review
    Sparkrock
    For all companies that want to improve the performance of their employees and increase productivity, this software helps all daily business tasks to be executed on time efficiently and smoothly. A very useful program that's why we don't stop using it.
    Incentivized
    Read full review
    Pros
    LexisNexis
    • Collects contact information from incoming employees
    • Synchronizes with Outlook contacts
    • Separate interface for marketing and casual users
    Incentivized
    Read full review
    Sparkrock
    • Data collection - the system is robust and we can tailor it to collect the information we need.
    • Easily configurable - the system is easy to configure to meet our specific business needs.
    • Reporting and data extraction - the system allows for easy access to information that helps inform business decisions.
    Read full review
    Cons
    LexisNexis
    • The Windows app for marketing could be more wizard driven and simpler
    • Technical support documentation is lacking in up to date information
    Incentivized
    Read full review
    Sparkrock
    • Many of the improvements are being met with each upgrade. Altus Dynamics has an idea portal that customers can add ideas to and vote on other customer ideas. This means that most issues that come up are resolved with each new upgrade.
    Read full review
    Likelihood to Renew
    LexisNexis
    No answers on this topic
    Sparkrock
    We are already scheduled for our upgrade to NAV 2016 beginning in May 2016.
    Read full review
    Usability
    LexisNexis
    No answers on this topic
    Sparkrock
    Complete workflow management to keep up to date and orderly the daily activities of employees. Allows for seamless cash flow, invoicing, general ledger, payroll, and inventory.
    Incentivized
    Read full review
    Support Rating
    LexisNexis
    No answers on this topic
    Sparkrock
    Complete tracking of employee performance, hours worked, attendance and absences, vacations, and overtime.
    Incentivized
    Read full review
    Alternatives Considered
    LexisNexis
    No answers on this topic
    Sparkrock
    • Real-time data that is available at our fingertips
    • Flexibility of the system to address changing needs over time
    • Elimination of the huge administrative burdens that we were experiencing as a result of the previous system due to lack of integration
    Read full review
    Return on Investment
    LexisNexis
    • I'm only in the IT department so I'm not really sure about ROI but IA does much more than our marketing department is using it for. I would think the company is paying a lot of money for something that isn't being utilized.
    Incentivized
    Read full review
    Sparkrock
    • As a technician it's hard for me to say what effect the ROI has had on our organization, however our finance team seems satisfied on it. We look forward to deploying the staff dashboards for better financial tracking throughout our whole organization.
    Read full review
    ScreenShots

    Sparkrock Screenshots

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