LiveAction LiveNX vs. Nastel AutoPilot

From a packet tracing standpoint, it was easy to setup and analyze an issue we were having with eigrp errors between 2 data centers. Took a few minutes to stand up on both sides and compare the traffic to determine hellos weren't being sent. On the other spectrum, had it had the analytics of such products as Extrahop, it could have recognized and alerted us of an internal DNS attack we had.

Incentivized

If you're involved in any business that is related to banking, insurance and lending industry, take the short way and save yourself from thousands of wasted dollars on fraud detection and application management issues, Nastel is my savior and it's the most powerful killer solution to beat the fraud and have a winning application performance management, It's like hiring a mathematics magician with super powers to help businesses get over the delayed amount of time spent on a problem, and the average time to process a claim, reduce errors and most importantly to decrease the number of tickets at the help center for a better and higher customer satisfaction score.

Incentivized

• Network QOS Assessment, and recommendations, and point-and-click remediation
• Network L2/L3 Assessment, and recommendations, and point-and-click remediation
• Network Security Assessment, and recommendations, and point-and-click remediation

Incentivized

• Its ability to detect and correct IBM MQ issues before they effect the production.
• performance trends and statistics in real-time.
• Rapid and accurate monitoring of Command Servers, Dead Letter Queues, Queue Managers, Qdepth and Listeners.
• Built-in complex event processing to gain valuable visibility into order fulfillment processes

Incentivized

• I use it primarily as a monitoring tool from a security standpoint, so one complaint is that the filter creation process takes a little time to learn.
• In the digital days of printing less, I do still need to print network diagrams for compliance documentation and some of the larger network diagrams documents do not print easily.
• I wish the network connection lines were easier to see. They are typically very light and you have to drill down to see them more clearly.

Incentivized

• The UI needs a lot of improvements to meet today's standards while keeping the functional part highly performing as it used to be
• Being unable to run reports through the workgroup security manager is a serious con, I think they need to consider giving it more attention
• the auto-monitoring feature performance goes low when it's enabled during a heavy workloads, it leads to a lower/heavier performance, but during the latest update I feel it got lighter somehow.
• They also need to give more attention to the encryption and enhance it with the latest encryption technologies

Incentivized

Can't really rate this, we never had to call support. The product wasn't complicated to setup and learn. We have a high level of network knowledge so the product was self-explanatory.

Incentivized

There is not any other product that does exactly what LiveAction does. Some come about halfway close, like scrutinizer by Plixer. However, there is a gap with that product as it doesn't give proper quality of service recommendations, or to update l2/l3 configs to head off problems. Plixer's scrutinizer product costs about the same. It was a no-brainer to pick LiveAction.

Incentivized

• Real time insight to network issues whether security related or not.
• Great reporting features for executives.

Incentivized

• A reduction in point of sale abandonment by 70% reflects the change in mindset of customers who are no longer irritated by price anomalies.
• The company was able to merge many unnecessary servers due to thousands of useless queues it had, resulting in yearly savings of more than $250,000
• improved efficiency and cost-savings by 80% within the first 2 months

Incentivized