LiveChat vs. Welcome Commerce
LiveChat vs. Welcome Commerce
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
LiveChat | Mid-Size Companies (51-1,000 employees) | LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them… | $20 per month per user | |
Welcome Commerce | N/A | Welcome is live chat software for eCommerce brands. It enables users to chat with shoppers on their eCommerce site in order to answer questions and provide additional product information, with the ultimate goals of increasing conversion and purchase size, and decreasing returns. | N/A |
LiveChat | Welcome Commerce | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
LiveChat | Welcome Commerce | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
LiveChat | Welcome Commerce | |
---|---|---|
Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LiveChat | Welcome Commerce | |
---|---|---|
Likelihood to Recommend | 8.1 (43 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 7.3 (3 ratings) | - (0 ratings) |
LiveChat | Welcome Commerce | |
---|---|---|
Likelihood to Recommend | LiveChat | Welcome Commerce No answers on this topic |
Pros | LiveChat | Welcome Commerce No answers on this topic |
Cons | LiveChat | Welcome Commerce No answers on this topic |
Support Rating | LiveChat | Welcome Commerce No answers on this topic |
Alternatives Considered | LiveChat | Welcome Commerce No answers on this topic |
Return on Investment | LiveChat | Welcome Commerce No answers on this topic |
ScreenShots | LiveChat Screenshots |