Logitech Rally vs. Yealink Conference Phones

This is the first time I have implemented a room video conferencing solution that didn't feel like torture. Right away from the unboxing of the equipment and the clear instructions I was satisfied. The full Teams Room kit had multiple options for cabling and detailed configuration options. It immediately connected to our Office 365 environment and we were live very quickly. We had one hiccup with the pass through on the Tap system but there was a firmware update available already that resolved it immediately.

Incentivized

Yealink Conference Phones are well-suited for small to large-sized businesses. It provides excellent call quality in an easy-to-use interface which makes it perfect for any type of office or conference room. It does require power-over-ethernet, so you will require either a network switch with PoE or a separate adapter that will provide power to the phone.

Incentivized

• Easy to use
• Screen sharing
• Video pass through

Incentivized

• Audio clarity
• Noise reduction
• ease of use

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• Better sized equipment for smaller rooms (portable?)
• More flexibility to share the device (without Tap)
• Better automatic zooming.

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• Admin menu options could be easier to reach.
• Programming via the web interface requires some advanced knowledge.
• Rebooting the phone takes a little longer than previously used systems.

Incentivized

I have only had to contact Yealink once in the entire time we have been using their phones. The issue was resolved quickly and did not impact our day-to-day business. Their website provides excellent support; user manuals are available, as well as firmware upgrades that you are able to download and install.

Incentivized

The Rally units are a significant improvement on the Dolby units, providing a more capable interface with better screen sharing capabilities. The units are significantly cheaper than the Cisco units, however they do not offer the remote management capabilities of the Cisco units.

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We tried out the poly com and the Avaya. neither of them had clarity at higher volumes. We have some employees with impairment. the avaya was way too expensive and the polycom was just garbage

Incentivized

• During COVID it has allowed us to link rooms together.
• Allowed us to make orientation easier to deliver.
• Allowed us to require less people delivering orientation by linking rooms together.

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• They were a big improvement over the polycoms
• they allow us to use different carriers than the polycoms
• The clarity has saved a lot of lost sales.

Incentivized