Lumen IP VPN Service vs. SonicWall VPN Clients

If your organization has a full-time IT department or support staff, SonicWall VPN Clients might be a good fit. Configuration can be challenging if you're a small business office manager who HAPPENS to take care of IT (as in my case). Still, once the SonicWall VPN Clients is configured, it works pretty well and at minimal ongoing cost. We opted for extended support from the manufacturer just in case we run into issues that we can't address internally.

Incentivized

• Exceptional security
• Relatively easy configuration

Incentivized

• Connections could be more stable
• Difficult to use for tech-challenged end-users

Incentivized

Phone support has been very reliable and useful, but there have been times when better support documentation would have made that call unnecessary. I like to tackle problems internally if I can, as it tends to save time and usually money. The SonicWall VPN Clients system seems to be pretty locked down as far as being accessible to self-manage.

Incentivized

We started the process of vetting Norton VPN, but since it wasn't available from our preferred vendor, we ended up going with SonicWall VPN Clients by default.

Incentivized

• ROI is difficult to determine because of the minimal initial cost; that said, now that we've experienced the benefits of having secure VPN access, we couldn't imagine not having it.
• Users have much greater flexibility now that specific legacy systems are accessible from places other than the office.

Incentivized