165 Ratings
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Score 7.3 out of 100
6 Ratings
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Score 1.1 out of 100

Likelihood to Recommend

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce Cloud works great for us, an ecommerce company. Any other company (of decent size) should consider Magento. They offer many features right out of the box and allow a ton of customization as well as easy integration with third party vendors. I could imagine that if you were a smaller company, Magento would likely be overkill for your online store.
Anonymous | TrustRadius Reviewer

Yahoo Small Business

I would tell a colleague to stay clear of Yahoo Web Hosting/Yahoo Small Business. Our business has been with Yahoo due to the fact that there was nothing else around at the time of our signing up with them. Since then there are much better alternatives as the fact that Yahoo has virtually no third party support really hurts it, and the fact that it is so barebones and hard to customize and work in the back end makes it so that you have to find one of the few expensive developers that specialize in Yahoo. This is another huge hurdle if you plan to build a good website.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Magento Commerce, part of Adobe Commerce Cloud
7.3
Yahoo Small Business
Product catalog & listings
Magento Commerce, part of Adobe Commerce Cloud
7.5
Yahoo Small Business
Product management
Magento Commerce, part of Adobe Commerce Cloud
7.8
Yahoo Small Business
Bulk product upload
Magento Commerce, part of Adobe Commerce Cloud
7.2
Yahoo Small Business
Branding
Magento Commerce, part of Adobe Commerce Cloud
6.4
Yahoo Small Business
Mobile storefront
Magento Commerce, part of Adobe Commerce Cloud
7.6
Yahoo Small Business
Product variations
Magento Commerce, part of Adobe Commerce Cloud
7.8
Yahoo Small Business
Website integration
Magento Commerce, part of Adobe Commerce Cloud
6.9
Yahoo Small Business
Visual customization
Magento Commerce, part of Adobe Commerce Cloud
7.6
Yahoo Small Business
CMS
Magento Commerce, part of Adobe Commerce Cloud
7.1
Yahoo Small Business

Online Shopping Cart

Magento Commerce, part of Adobe Commerce Cloud
5.9
Yahoo Small Business
Abandoned cart recovery
Magento Commerce, part of Adobe Commerce Cloud
5.7
Yahoo Small Business
Checkout user experience
Magento Commerce, part of Adobe Commerce Cloud
6.2
Yahoo Small Business

Online Payment System

Magento Commerce, part of Adobe Commerce Cloud
6.9
Yahoo Small Business
eCommerce security
Magento Commerce, part of Adobe Commerce Cloud
6.9
Yahoo Small Business

eCommerce Marketing

Magento Commerce, part of Adobe Commerce Cloud
6.2
Yahoo Small Business
Promotions & discounts
Magento Commerce, part of Adobe Commerce Cloud
5.9
Yahoo Small Business
Personalized recommendations
Magento Commerce, part of Adobe Commerce Cloud
5.1
Yahoo Small Business
SEO
Magento Commerce, part of Adobe Commerce Cloud
7.5
Yahoo Small Business

eCommerce Business Management

Magento Commerce, part of Adobe Commerce Cloud
7.5
Yahoo Small Business
Multi-site management
Magento Commerce, part of Adobe Commerce Cloud
8.2
Yahoo Small Business
Order processing
Magento Commerce, part of Adobe Commerce Cloud
7.4
Yahoo Small Business
Inventory management
Magento Commerce, part of Adobe Commerce Cloud
7.3
Yahoo Small Business
Shipping
Magento Commerce, part of Adobe Commerce Cloud
6.9
Yahoo Small Business
Custom functionality
Magento Commerce, part of Adobe Commerce Cloud
7.9
Yahoo Small Business

Pros

Magento Commerce, part of Adobe Commerce Cloud

  • Highly flexible with open source code make expanding capabilities and customizing experiences virtually limitless
  • Huge community of developers and extensions to solve problems and provide support
  • Great set of out of the box features that provide a foundation for a best in class web experience
Jeff McRitchie | TrustRadius Reviewer

Yahoo Small Business

  • Yahoo Web Hosting/Small Business is above else, cheap in pricing at the very least in terms of monthly costs.
  • The backend of Yahoo Web Hosting/ Small Business is customizable, assuming you can find one of the few developers that can code for it.
  • We were given a dedicated account manager though I believe it was because of how long we were with yahoo and how many complaints we had.
Anonymous | TrustRadius Reviewer

Cons

Magento Commerce, part of Adobe Commerce Cloud

  • The Magento admin is not as user-friendly has other e-commerce platforms, and this is why I never recommend it for smaller ecommerce stores.
  • You absolutely need a skilled developer to customize and extend Magento. A skilled developer can make Magento amazing, but if you're looking for a DIY website option, Magento will frustrate you.
  • Magento takes a lot of server resources, so you will not be able to run on it a shared hosting account. You will need a dedicated server for it.
Anonymous | TrustRadius Reviewer

Yahoo Small Business

  • Extremely old and outdated back end.
  • Yahoo Web Hosting is at the very least customizable but everything beyond just running a simple store requires custom work that you will have to pay an expensive developer to fix for you.
  • Yahoo Web Hosting is a complete mess in terms of branding and policies. In the span of our last year with them, they went from Yahoo to Yahoo small business to Aabaco and then back to Yahoo and each time were assigned a different account manager.
  • Abysmal customer service, every time we had to open a ticket we had a customer service agent in India that could not fix our issue and we were eventually assigned an account manager after numerous complaints.
  • Barely any apps or app eco system on Yahoo.
  • Frequent down times caused by Yahoo Web Hosting cost our business lots of lost revenue.
  • So antiquated and backwards, they were one of the last companies that I know of to switch over to https, we reached out to them several times to switch our website to https and it took an agonizing amount of time for Yahoo to implement it for all their customers.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.8
Based on 8 answers
Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it
Christian Kern | TrustRadius Reviewer

Yahoo Small Business

No score
No answers yet
No answers on this topic

Usability

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.0
Based on 1 answer
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
Anonymous | TrustRadius Reviewer

Yahoo Small Business

No score
No answers yet
No answers on this topic

Support Rating

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
The technical service was impeccable. They were on point and were very knowledgeable.
Anonymous | TrustRadius Reviewer

Yahoo Small Business

Yahoo Small Business 1.0
Based on 2 answers
The customer support for Yahoo Web hosting is a complete disaster. Every call is transferred to a technical support department that is in India which usually isn't an issue as that is the norm for a lot of businesses, however, this technical support team in Yahoo does not know how to diagnose issues or offer support. Every issue we had some, some critical like why is our website down were met with clueless customer support agents that would get back to us in 48 hours minimum. Eventually, we were given an account manager that actually did his best and was able to get to the right people at times for critical issues but it still was a complete hassle and waste of time every time we had any issue with Yahoo Web hosting.
Anonymous | TrustRadius Reviewer

Online Training

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
Great value for an flexible, open source platform.
Anonymous | TrustRadius Reviewer

Yahoo Small Business

No score
No answers yet
No answers on this topic

Alternatives Considered

Magento Commerce, part of Adobe Commerce Cloud

I wasn't involved in the purchase of Magento but I have used Shopify and Woo Commerce in the past and they are, in my opinion, far easier to use. You can get started very quickly and set up your store without the need of a dedicated developer. If I were involved in the purchasing process (even if to just give an opinion), I would have not recommended going this route and would have preferred to manage it all in-house with our more limited resources and getting an easier-to-use platform instead
Steffany Winkelmann | TrustRadius Reviewer

Yahoo Small Business

After we departed Yahoo Web hosting we found out that there are numerous much better web hosting platforms, the main we focused on were Shopify, GoDaddy, BigCommerce, and WordPress. Between either is a much better alternative than Yahoo Web hosting as they all have much better third party support, more familiarity in the platforms which means more developers that are familiar with the platforms. Above all else, all three of these companies have stood the test of time and haven't rebranded themselves into different company names like Yahoo did with Aabaco and back and are much better for any small business.
Anonymous | TrustRadius Reviewer

Return on Investment

Magento Commerce, part of Adobe Commerce Cloud

  • Magento has provided our primary platform for our eCommerce Business over the last four years. It has its limitations, but have been reliable. We have no immediate plans to move off of Magento.
  • If and when we decide to launch the 4th domain and intend to produce a more personalized or customizable user-experience, we may search for a platform that supports a wider variety of visual and custom options "out of the box".
Zach Shelley | TrustRadius Reviewer

Yahoo Small Business

  • Yahoo Web Hosting impacted our business in a very negative way with all the time we wasted and revenue we lost.
  • Our biggest loss of revenue was deciding to stay longer than we had to with Yahoo Web Hosting as the cost of moving to another platform was high but we had no choice.
  • Yahoo Web Hosting constantly interfered with our workflow with its lack of third party support and poor customer service and constant downtimes.
  • For instance when we wanted to find an inventory system for our business virtually NO ONE supported Yahoo.
Anonymous | TrustRadius Reviewer

Pricing Details

Magento Commerce, part of Adobe Commerce Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Yahoo Small Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Magento Commerce, part of Adobe Commerce Cloud
7.6
Yahoo Small Business
1.0

Likelihood to Renew

Magento Commerce, part of Adobe Commerce Cloud
9.8
Yahoo Small Business

Usability

Magento Commerce, part of Adobe Commerce Cloud
9.0
Yahoo Small Business

Reliability and Availability

Magento Commerce, part of Adobe Commerce Cloud
10.0
Yahoo Small Business

Performance

Magento Commerce, part of Adobe Commerce Cloud
9.0
Yahoo Small Business

Support Rating

Magento Commerce, part of Adobe Commerce Cloud
8.0
Yahoo Small Business
1.0

Online Training

Magento Commerce, part of Adobe Commerce Cloud
8.0
Yahoo Small Business

Implementation Rating

Magento Commerce, part of Adobe Commerce Cloud
8.0
Yahoo Small Business

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