What users are saying about
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100
40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

Maximizer CRM

Maximizer CRM is a great tool for customer relationship management. I would like to see more integration with other CRM programs to allow existing data to be easily imported. I would like to see an expanded calendar with better visibility to different users. For the price, it is a very powerful tool that we use daily.
Len Masek | TrustRadius Reviewer

SAP Business ByDesign

Do you plan on going public at some point? If so, this may not be the best solution for you
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Maximizer CRM
7.7
SAP Business ByDesign
Customer data management / contact management
Maximizer CRM
9.7
SAP Business ByDesign
Workflow management
Maximizer CRM
5.0
SAP Business ByDesign
Territory management
Maximizer CRM
6.2
SAP Business ByDesign
Opportunity management
Maximizer CRM
9.4
SAP Business ByDesign
Integration with email client (e.g., Outlook or Gmail)
Maximizer CRM
5.9
SAP Business ByDesign
Contract management
Maximizer CRM
9.4
SAP Business ByDesign
Quote & order management
Maximizer CRM
7.0
SAP Business ByDesign
Interaction tracking
Maximizer CRM
7.6
SAP Business ByDesign
Channel / partner relationship management
Maximizer CRM
8.8
SAP Business ByDesign

Customer Service & Support

Maximizer CRM
8.3
SAP Business ByDesign
Case management
Maximizer CRM
8.0
SAP Business ByDesign
Call center management
Maximizer CRM
8.0
SAP Business ByDesign
Help desk management
Maximizer CRM
9.0
SAP Business ByDesign

Marketing Automation

Maximizer CRM
7.3
SAP Business ByDesign
Lead management
Maximizer CRM
9.1
SAP Business ByDesign
Email marketing
Maximizer CRM
5.6
SAP Business ByDesign

CRM Project Management

Maximizer CRM
7.9
SAP Business ByDesign
Task management
Maximizer CRM
9.1
SAP Business ByDesign
Billing and invoicing management
Maximizer CRM
6.0
SAP Business ByDesign
Reporting
Maximizer CRM
8.8
SAP Business ByDesign

CRM Reporting & Analytics

Maximizer CRM
8.6
SAP Business ByDesign
Forecasting
Maximizer CRM
9.1
SAP Business ByDesign
Pipeline visualization
Maximizer CRM
7.7
SAP Business ByDesign
Customizable reports
Maximizer CRM
9.1
SAP Business ByDesign

Customization

Maximizer CRM
5.0
SAP Business ByDesign
9.0
Custom fields
Maximizer CRM
6.5
SAP Business ByDesign
Custom objects
Maximizer CRM
2.0
SAP Business ByDesign
Scripting environment
Maximizer CRM
5.0
SAP Business ByDesign
API for custom integration
Maximizer CRM
6.6
SAP Business ByDesign
9.0
Plug-ins
Maximizer CRM
SAP Business ByDesign
9.0

Security

Maximizer CRM
10.0
SAP Business ByDesign
9.3
Single sign-on capability
Maximizer CRM
10.0
SAP Business ByDesign
9.0
Role-based user permissions
Maximizer CRM
10.0
SAP Business ByDesign
9.5

Social CRM

Maximizer CRM
5.0
SAP Business ByDesign
Social data
Maximizer CRM
5.0
SAP Business ByDesign
Social engagement
Maximizer CRM
5.0
SAP Business ByDesign

Integrations with 3rd-party Software

Maximizer CRM
4.9
SAP Business ByDesign
Marketing automation
Maximizer CRM
4.9
SAP Business ByDesign
Compensation management
Maximizer CRM
4.9
SAP Business ByDesign

Platform

Maximizer CRM
9.4
SAP Business ByDesign
Mobile access
Maximizer CRM
9.4
SAP Business ByDesign

Payroll Management

Maximizer CRM
SAP Business ByDesign
8.4
Benefit plan administration
Maximizer CRM
SAP Business ByDesign
4.5
Direct deposit files
Maximizer CRM
SAP Business ByDesign
9.1
Salary revision and increment management
Maximizer CRM
SAP Business ByDesign
10.0
Reimbursement management
Maximizer CRM
SAP Business ByDesign
10.0

Reporting & Analytics

Maximizer CRM
SAP Business ByDesign
9.0
Dashboards
Maximizer CRM
SAP Business ByDesign
8.5
Standard reports
Maximizer CRM
SAP Business ByDesign
9.0
Custom reports
Maximizer CRM
SAP Business ByDesign
9.5

General Ledger and Configurable Accounting

Maximizer CRM
SAP Business ByDesign
8.6
Accounts payable
Maximizer CRM
SAP Business ByDesign
9.0
Accounts receivable
Maximizer CRM
SAP Business ByDesign
9.0
Global Financial Support
Maximizer CRM
SAP Business ByDesign
9.0
Primary and Secondary Ledgers
Maximizer CRM
SAP Business ByDesign
9.0
Intercompany Accounting
Maximizer CRM
SAP Business ByDesign
8.5
Localizations
Maximizer CRM
SAP Business ByDesign
8.1
Journals and Reconciliations
Maximizer CRM
SAP Business ByDesign
8.5
Enterprise Accounting
Maximizer CRM
SAP Business ByDesign
9.0
Configurable Accounting
Maximizer CRM
SAP Business ByDesign
9.0
Centralized Rules Framework
Maximizer CRM
SAP Business ByDesign
8.0
Standardized Processes
Maximizer CRM
SAP Business ByDesign
8.0

Inventory Management

Maximizer CRM
SAP Business ByDesign
9.0
Inventory tracking
Maximizer CRM
SAP Business ByDesign
9.0
Automatic reordering
Maximizer CRM
SAP Business ByDesign
10.0
Location management
Maximizer CRM
SAP Business ByDesign
8.0
Manufacturing module
Maximizer CRM
SAP Business ByDesign
9.0

Order Management

Maximizer CRM
SAP Business ByDesign
8.4
Pricing
Maximizer CRM
SAP Business ByDesign
9.0
Order entry
Maximizer CRM
SAP Business ByDesign
9.0
Credit card processing
Maximizer CRM
SAP Business ByDesign
4.5
Cost of goods sold
Maximizer CRM
SAP Business ByDesign
9.0
Order Orchestration
Maximizer CRM
SAP Business ByDesign
9.0
End-to-end order visibility
Maximizer CRM
SAP Business ByDesign
10.0
Order exception Resolution
Maximizer CRM
SAP Business ByDesign
8.0

Subledger and Financial Process

Maximizer CRM
SAP Business ByDesign
9.1
Automated Invoice Processing
Maximizer CRM
SAP Business ByDesign
9.0
Shared Services Payments
Maximizer CRM
SAP Business ByDesign
9.0
Billings Management
Maximizer CRM
SAP Business ByDesign
8.5
Customer Receipt Applications
Maximizer CRM
SAP Business ByDesign
9.0
Customer Collections
Maximizer CRM
SAP Business ByDesign
9.0
Revenue Recognition
Maximizer CRM
SAP Business ByDesign
9.0
Cash Management
Maximizer CRM
SAP Business ByDesign
9.0
Asset Management
Maximizer CRM
SAP Business ByDesign
9.0
Travel & Expense Management
Maximizer CRM
SAP Business ByDesign
10.0
Budgetary Control & Encumbrance Accounting
Maximizer CRM
SAP Business ByDesign
10.0
Period Close
Maximizer CRM
SAP Business ByDesign
9.0
Transactions Tax
Maximizer CRM
SAP Business ByDesign
8.0
Subledger Reconciliations
Maximizer CRM
SAP Business ByDesign
9.0

Project Financial Management

Maximizer CRM
SAP Business ByDesign
9.0
Budgeting and Forecasting
Maximizer CRM
SAP Business ByDesign
10.0
Project Costing
Maximizer CRM
SAP Business ByDesign
9.0
Cost Capture
Maximizer CRM
SAP Business ByDesign
9.0
Capital Project Management
Maximizer CRM
SAP Business ByDesign
9.0
Customer Invoicing
Maximizer CRM
SAP Business ByDesign
9.0
Customer Contract Compliance
Maximizer CRM
SAP Business ByDesign
8.0
Project Revenue Recognition
Maximizer CRM
SAP Business ByDesign
9.0
Project Financial Performance Analysis
Maximizer CRM
SAP Business ByDesign
9.0
Project Financials Dashboard
Maximizer CRM
SAP Business ByDesign
9.0
Real-time Financial Reporting
Maximizer CRM
SAP Business ByDesign
9.0
Embedded Business Intelligence
Maximizer CRM
SAP Business ByDesign
9.0
Project Planning Collaboration
Maximizer CRM
SAP Business ByDesign
9.0

Project Execution Management

Maximizer CRM
SAP Business ByDesign
8.3
Project Planning and Scheduling
Maximizer CRM
SAP Business ByDesign
9.0
Project Manager Dashboard
Maximizer CRM
SAP Business ByDesign
9.0
Resource Manager Dashboard
Maximizer CRM
SAP Business ByDesign
8.0
Task Insight for Project Managers
Maximizer CRM
SAP Business ByDesign
8.0
Project Manager Mobile Functionality
Maximizer CRM
SAP Business ByDesign
8.0
Team Member Task Collaboration
Maximizer CRM
SAP Business ByDesign
8.0
Real-Time Project Reporting
Maximizer CRM
SAP Business ByDesign
8.0

Grants Management

Maximizer CRM
SAP Business ByDesign
10.0
Award Lifecycle Management
Maximizer CRM
SAP Business ByDesign
10.0
Spending Control
Maximizer CRM
SAP Business ByDesign
10.0
Billing
Maximizer CRM
SAP Business ByDesign
10.0

Procurement

Maximizer CRM
SAP Business ByDesign
8.0
Sourcing Analysis
Maximizer CRM
SAP Business ByDesign
8.0
Bids Analyzed and Compared
Maximizer CRM
SAP Business ByDesign
8.0
Invoice Automated Matching
Maximizer CRM
SAP Business ByDesign
8.0
Requisitions-to-Purchase Orders Integrated
Maximizer CRM
SAP Business ByDesign
8.0
Spend Compliance Management
Maximizer CRM
SAP Business ByDesign
8.0
Supplier Management
Maximizer CRM
SAP Business ByDesign
8.0

Logistics

Maximizer CRM
SAP Business ByDesign
9.0
Inventory Visibility
Maximizer CRM
SAP Business ByDesign
9.0
Warehouse Workforce Management
Maximizer CRM
SAP Business ByDesign
9.0

Manufacturing

Maximizer CRM
SAP Business ByDesign
8.9
Production Process Design
Maximizer CRM
SAP Business ByDesign
9.0
Supply Chain Business Flows
Maximizer CRM
SAP Business ByDesign
9.0
Production Management
Maximizer CRM
SAP Business ByDesign
9.0
Contracted Manufacturing Management
Maximizer CRM
SAP Business ByDesign
10.0
Configuration Management
Maximizer CRM
SAP Business ByDesign
8.0
Work Definition
Maximizer CRM
SAP Business ByDesign
10.0
Work Execution
Maximizer CRM
SAP Business ByDesign
8.0
Advanced Fulfillment
Maximizer CRM
SAP Business ByDesign
8.0
Manufacturing Costs
Maximizer CRM
SAP Business ByDesign
9.0

Supply Chain

Maximizer CRM
SAP Business ByDesign
8.5
Forecasting
Maximizer CRM
SAP Business ByDesign
9.0
Inventory Planning
Maximizer CRM
SAP Business ByDesign
9.0
Multi-tier Supply Chain Planning
Maximizer CRM
SAP Business ByDesign
8.0
Performance Monitoring
Maximizer CRM
SAP Business ByDesign
8.0

Pros

Maximizer CRM

  • User-friendly, straightforward menus, and not many hidden attributes that you need to dig deep into.
  • Simple, not at all complicated.
  • Ideal for small to medium size business.
AROOP VACHALI | TrustRadius Reviewer

SAP Business ByDesign

  • I like the ease of use and the implementation methodology.
  • With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
  • SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
Henry Winchonlong | TrustRadius Reviewer

Cons

Maximizer CRM

  • It is difficult to look directly in the database for information. This is mainly do to the flexible/customizable nature of the program. Because of this, tables and columns in the database are very generic and low level information can be difficult to find.
  • The ability to remotely sync in with the server and update the data can be very slow, depending on the amount of new data that needs to be pushed from the remote location.
Shayne Froelich | TrustRadius Reviewer

SAP Business ByDesign

  • Time off request could be better. Right now, there is no option for sick time
  • It crashes often
  • Customization could be better
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Maximizer CRM

Maximizer CRM 10.0
Based on 1 answer
We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
Shayne Froelich | TrustRadius Reviewer

SAP Business ByDesign

SAP Business ByDesign 9.0
Based on 3 answers
SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.
Larry Peck, CPA | TrustRadius Reviewer

Usability

Maximizer CRM

No score
No answers yet
No answers on this topic

SAP Business ByDesign

SAP Business ByDesign 8.0
Based on 1 answer
Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.
Henry Winchonlong | TrustRadius Reviewer

Support Rating

Maximizer CRM

Maximizer CRM 8.0
Based on 2 answers
The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
Shayne Froelich | TrustRadius Reviewer

SAP Business ByDesign

SAP Business ByDesign 9.0
Based on 1 answer
The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident
Henry Winchonlong | TrustRadius Reviewer

Implementation Rating

Maximizer CRM

No score
No answers yet
No answers on this topic

SAP Business ByDesign

SAP Business ByDesign 8.0
Based on 1 answer
I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.
Henry Winchonlong | TrustRadius Reviewer

Alternatives Considered

Maximizer CRM

We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
Thomas Laut | TrustRadius Reviewer

SAP Business ByDesign

ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.
Brandon Knight | TrustRadius Reviewer

Return on Investment

Maximizer CRM

  • It allows us to maximize our service billing
  • It is easy to generate service quotes
  • It is easy to follow up on leads.
Len Masek | TrustRadius Reviewer

SAP Business ByDesign

  • Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position.
  • Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance.
  • Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.
Rod Taubman | TrustRadius Reviewer

Screenshots

Pricing Details

Maximizer CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$29*

* per user/Month

Maximizer CRM Editions & Modules

On-premise Edition
Business Plus$491
Insights$891
  1. Per User / Month
SaaS Edition
Small Office$291
Business Plus$491
Insights$891
  1. Per User / Month
Additional Pricing Details
All pricing in USD. Monthly no contract subscription option available.

SAP Business ByDesign

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

SAP Business ByDesign Editions & Modules

Additional Pricing Details
SAP Business ByDesign is available for a monthly software-as-a-service (SaaS) subscription, based on a base package, user types, and number of users.

Rating Summary

Likelihood to Recommend

Maximizer CRM
8.0
SAP Business ByDesign
9.5

Likelihood to Renew

Maximizer CRM
10.0
SAP Business ByDesign
9.0

Usability

Maximizer CRM
SAP Business ByDesign
8.0

Support Rating

Maximizer CRM
8.0
SAP Business ByDesign
9.0

Implementation Rating

Maximizer CRM
SAP Business ByDesign
8.0

Add comparison