Medallia vs. SmartIQ
Medallia vs. SmartIQ
Product | Rating | Most Used By | Product Summary | Starting Price |
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Medallia | N/A | Medallia is an enterprise customer feedback solution that allows companies to collect customer feedback across multiple channels and touchpoints, and analyze, understand and react to it in real time. | N/A | |
SmartIQ | N/A | SmartIQ (formerly Intelledox) is a digital experience and transaction management application providing digitization of forms and customer workflow automation to support faster customer onboarding and servicing. Intelledox was acquired by Smart Communications in July of 2019. | N/A |
Medallia | SmartIQ | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Medallia | SmartIQ | |
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Top Pros | No answers on this topic | |
Top Cons |
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Medallia | SmartIQ | |
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Small Businesses | Sogolytics Score 9.0 out of 10 | Square 9 Softworks Score 9.8 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Square 9 Softworks Score 9.8 out of 10 |
Enterprises | Verint Voice of the Customer Score 9.5 out of 10 | Verint Voice of the Customer Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Medallia | SmartIQ | |
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Likelihood to Recommend | 9.2 (21 ratings) | 9.5 (2 ratings) |
Usability | 9.0 (2 ratings) | - (0 ratings) |
Support Rating | 7.0 (2 ratings) | - (0 ratings) |
Medallia | SmartIQ | |
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Likelihood to Recommend | Medallia
| ![]() Smart Communications
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Pros | Medallia
| ![]() Smart Communications
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Cons | Medallia
| ![]() Smart Communications
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Usability | Medallia
| ![]() Smart Communications No answers on this topic |
Support Rating | Medallia
| ![]() Smart Communications No answers on this topic |
Alternatives Considered | Medallia
| ![]() Smart Communications |
Return on Investment | Medallia
| ![]() Smart Communications
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ScreenShots | Medallia Screenshots |