MemberVault vs. Shopify Plus

I recommend it for those who are maybe 1-2 employees in their business--in other words, people just starting online with their business. It's priced right, so you can still make money with few sales. Plus, the ongoing support really helps you understand how to navigate the platform. It probably wouldn't be as great for someone who has thousands of people taking a course or someone who can afford a platform like Kajabi, where you can have everything right there. Because it doesn't host everything you need, it is for the frugally minded or smaller clientele biz owner.

Incentivized

Any business that needs to keep track of orders and payments would benefit from Shopify Plus. Customers information, orders, and payments are all saved and available for reference. You are able to refer to past orders to review trends and offer future purchase suggestions. Shopify Plus is also easy to use so it does not take long to train employees how to use this system.

Incentivized

• They have great customer support.
• They are priced in a reasonable way for even small business owners.
• You can display all of your products on one page.
• They have weekly support through Zoom meetings.

Incentivized

• Scales incredibly well. Forget about hardware concerns, load balancing, downtime, etc. and focus on eCommerce. We've seen merchants go from a few thousand dollars per month to having million dollar days, all on Shopify without having to worry about performance or scaling systems.
• Great new features consistently being added, ahead of the curve on almost everything
• Solid API to build on and work with, a few annoying quirks here and there for super complex use cases but overall very well documented and works well
• Most Merchant Success Managers are good and genuinely want to be helpful
• A fantastic user interface, very logical and easy to use
• Tons and tons and tons of out of the box integrations. Easily the best integration marketplace of the e-commerce platforms. There's an app for that.

Incentivized

• I do wish you could host video right on the platform. You can't now but have to use other video sites.
• I wish you could tailor the domain to reflect back to a page on your website.
• I like the marketplace page but wish you could design it a little bit differently.
• It's hard for people to cancel a subscription on their own.

Incentivized

• The Account Managers/Reps have become more scripted and seem like they are busier and handling more clients than before. It doesn't seem as personal and special anymore like when we first upgraded to Plus.
• Shopify still has missing features in their software that might not have an app in their app marketplace available that fills this void.
• The 24/7 support doesn't seem as dedicated as they once were.

Incentivized

Always are quick to answer our questions and help us find a solution

Incentivized

Both Teachable and Kajabi are much higher priced. I feel like the look of Teachable is no better than MemberVault, and so I wouldn't want to pay more for that platform. Kajabi is much more aesthetically pleasing in how it looks and all you can do, but the price is at least 3-4 times more per month. I also wanted a platform that would let me have few people, and they let me start on a free plan initially. The others did not.

Incentivized

Shopify had the quickest go-to-market and most robust API among the products we compared. CommerceCloud required a VERY LONG integration phase that we just didn't have time for. BigCommerce fell short on the number of features and API coverage that we needed. Overall Shopify gave us the most bang for the buck.

Incentivized

• Since starting with MemberVault 4 years ago, I went from 0 customers to 850 clients, with about 220 paying customers.
• I've grown my mailing list by about 1000 by using this platform.
• I wish they worked with all email providers because I have to pay more for Zapier. This hurts my sales profit.
• Their plan to grandfather us into the price we originally paid helps me save money each year as I add more products.

Incentivized

• Shopify Plus has been a very cost effective solution for us.
• As our business grows, it's easy to train new hires on how to use Shopify Plus.
• What we've lost in the missing features of Shopify we've made up for in the other areas.

Incentivized