Microsoft Dynamics 365 Marketing vs. Pega Customer Decision Hub
Microsoft Dynamics 365 Marketing vs. Pega Customer Decision Hub
Product | Rating | Most Used By | Product Summary | Starting Price |
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Microsoft Dynamics 365 Marketing | N/A | Microsoft Dynamics 365 Marketing is an integrated marketing management solution for marketing operation, planning, execution, and analytics across all channels—digital, social, and traditional. Capabilities include marketing resource management, multichannel campaign management, lead management, sales collaboration, social marketing, and marketing analytics. Microsoft acquired MarketingPilot, an SMB-focused marketing automation product, in 2012. MarketingPilot IMM (integrated marketing… | $1,200 per month | |
Pega Customer Decision Hub | N/A | Pega Customer Decision Hub optimizes customer lifetime value by providing an “always-on brain” to unify data, analytics, and channels into one connected experience. Customer Decision Hub collects data from every interaction as it’s taking place, combines that with the customer’s full interaction history to determine their current context, and then delivers nextbest-action recommendations. Pega aims to enable users to pivot between selling, serving, retaining, and nurturing in real time. | $97 Per User Per Month |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Microsoft Dynamics 365 Marketing | Pega Customer Decision Hub | |
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Top Cons |
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Microsoft Dynamics 365 Marketing | Pega Customer Decision Hub | |
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Small Businesses | Ortto Score 8.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Quadient Inspire Score 9.4 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Microsoft Dynamics 365 Marketing | Pega Customer Decision Hub | |
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Likelihood to Recommend | 8.0 (5 ratings) | 8.0 (9 ratings) |
Likelihood to Renew | 1.0 (1 ratings) | - (0 ratings) |
Usability | 5.9 (2 ratings) | - (0 ratings) |
Support Rating | 6.0 (3 ratings) | - (0 ratings) |
Microsoft Dynamics 365 Marketing | Pega Customer Decision Hub | |
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Likelihood to Recommend | Microsoft | Pegasystems |
Pros | Microsoft | Pegasystems |
Cons | Microsoft | Pegasystems |
Likelihood to Renew | Microsoft | Pegasystems No answers on this topic |
Usability | Microsoft | Pegasystems No answers on this topic |
Support Rating | Microsoft | Pegasystems No answers on this topic |
Alternatives Considered | Microsoft | Pegasystems |
Return on Investment | Microsoft | Pegasystems |
ScreenShots | Pega Customer Decision Hub Screenshots |