Middesk vs. Rippling

Middesk majorly provides us with real-time access to the data and documents which are required for automating KYB and CIP regulatory compliance, mitigating front and backend risk. In addition, it is the easiest way for financial services companies to verify and monitor their business customers. It for us very much makes the process of onboarding customers very easy.

Incentivized

We are a very small business (11 employees when we are at "capacity"). Rippling allows us to accommodate all of our employment types (hourly, salary, contract), and makes it easy. There are a few things that I have found that seem to be better suited for a much larger company (e.g. company credit cards, expense reimbursement, etc.), but we just use what we need and what works for us. Rippling has made many aspects of management much easier, and it's interactive and kind of fun.

Incentivized

• Gathering information needed for registration.
• Making the registration process efficient.
• Guiding us through the process when we hit snags.

Incentivized

• Clean UI - there is no ambiguity about what function each button will perform.
• Very easy to navigate. It is not difficult to find what is being looked for.
• Single location for multiple functions. This is great for me as there is one central hub for all professional admin matters. Saving me valuable time that I can better spend on more pressing work matters.

Incentivized

• Better navigation.
• More marketing and make it very reachable to customers.
• Login is difficult.

Incentivized

• The immediate learning curve of working with workflows and recipes
• Building Reports from scratch can be fairly tedious and time consuming. Not streamlined because of having to drill down click by click.
• I am still mystified by all of the formulas that can be used to make custom reports. Rippling is robust and it takes a lot to learn what it can really do.

Incentivized

Rippling continues to innovate and amaze me with their new innovations and features. Product feedback is taken seriously so I always give it whenever I can and end up seeing results. Rippling is the new wave of HRIS that cannot compare against others in the industry just due to the fact they are super user friendly!

Incentivized

UI is not as intuitive as other systems we use. For states that require income tax withholding, some of them require registration with multiple agencies - the UI doesn't easily tell you which login credentials are tied to which agency.

Incentivized

Rippling stands out with its dependable, transparent, and intuitive platform for HR management. It simplifies tasks like managing team details, payroll, and benefits, making them straightforward and efficient. This user-friendliness has been a game-changer for companies like Noticed, where it streamlined employee onboarding and Open Enrollment. Their features combine to create a positive and stress-free experience for HR professionals and employees alike. Rippling's focus on user-friendliness makes it a clear choice for companies seeking a streamlined and efficient HR solution.

Incentivized

I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.

Incentivized

Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.

Incentivized

The user experience of this tool must be rearchitected. I am able to observe a lot of lag in the process when initiated. There are sometimes when the tool's navigation becomes difficult. The time taken at times is large to process a request and this can also be highly improved in the future.

Incentivized

Rippling is always very supportive. I do wish there were tutorials, better support forms, and other features before being asked to reach out to the support email. My interactions with the people at Rippling have always been helpful and positive!

Incentivized

ADP Workforce Now offers a module to handle payroll tax registrations. The interface is confusing and the information is hard to find. The service and support are awful - nobody ever knows who can answer tax account questions, they escalate to a different department and promise a callback but they never call back.

Incentivized

Proof was much more convoluted and not easy to maneuver. Also all the platforms could not relate to each other and so nothing was streamlined in its approach. Also things seemed to lag and was not very up to date when it needed to be. I feel rippling has simplified their processes

Incentivized

I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.

Incentivized

• Better speed.
• Better quality for optimal cost.
• Saves a lot of time.

Incentivized

• The organization of information increased the business efficiency
• Employee can search for themselves, leaving HR to do the things they need to be productive
• Access 24/7 thru mobile app allows employee to function when they have the opportunity leaving the normal work hours for other business.

Incentivized