MindMeister vs. ServiceNow IT Business Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MindMeister
Score 7.1 out of 10
N/A
MindMeister is an online mind mapping tool that lets users share maps with an unlimited number of users and collaborate with them in real-time. The vendor says more than 11 million people around the world use MindMeister to brainstorm ideas, plan projects, take meeting minutes, develop business strategies, create stunning presentations and much more. It is designed to be intuitive. MindMeister runs in any standard web-browser as well as on iOS and Android devices, so users can access,…
$5.49
per month
ServiceNow IT Business Management
Score 8.0 out of 10
N/A
ServiceNow IT Business Management is a soluton bundle built on the Now Platform designed to allow users to gain visibility into portfolio investments and business strategies for better outcomes. Track progress in real time to see exactly how funds are spent and the value of the work being delivered. The bundle is focused on agile development of enterprise apps, supporting innovation management and providing performance analytics . It is available in a Standard edition and via a Professional…N/A
Pricing
MindMeisterServiceNow IT Business Management
Editions & Modules
Personal
$4.99
per user per month
Pro
$8.25
per user per month
Business
$12.49
per user per month
No answers on this topic
Offerings
Pricing Offerings
MindMeisterServiceNow IT Business Management
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMindMeister offers 6-monthly and yearly subscriptions. Discounts for educational users and non-profit organizations are also available.
More Pricing Information
Community Pulse
MindMeisterServiceNow IT Business Management
Top Pros
Top Cons
Best Alternatives
MindMeisterServiceNow IT Business Management
Small Businesses
MindManager
MindManager
Score 8.9 out of 10
monday.com
monday.com
Score 8.6 out of 10
Medium-sized Companies
MindManager
MindManager
Score 8.9 out of 10
Planview AdaptiveWork
Planview AdaptiveWork
Score 8.4 out of 10
Enterprises
MindManager
MindManager
Score 8.9 out of 10
Planview AdaptiveWork
Planview AdaptiveWork
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MindMeisterServiceNow IT Business Management
Likelihood to Recommend
6.2
(15 ratings)
8.2
(3 ratings)
Support Rating
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
MindMeisterServiceNow IT Business Management
Likelihood to Recommend
MeisterLabs
MindMeister is ideally suited for building mind maps, site maps, or similar types of data maps in the cloud without needing to install extra software. I find that it isn't quite as ideal for other types of diagrams (ERDs, flowcharts, etc) as some other tools, though it definitely can handle those things as well.
Read full review
ServiceNow
Monthly planning cycle: Business Stakeholders submit their feature requests and ideas, IT experts assess them and add Effort Estimation IT management set sprint SOW with the Business stakeholders Resources are planned, requested, and allocated. The job is done, change management process is conducted including weekly CAB meetings (Change Advisory Board). The change is deployed and documented.
Read full review
Pros
MeisterLabs
  • The UI is well laid out and easy to use. The workflow makes perfect sense and makes creating tasks a breeze.
  • The collaboration features make brainstorming not only easy but fun! Everyone enjoys using the tool, which was not the case with other collaboration software we used.
  • I love being able to get all of my thoughts and ideas on the screen to see them and then be able to connect them in a logical way.
Read full review
ServiceNow
  • Creating Requests
  • Knowledge base article
  • Hassle free UI
Read full review
Cons
MeisterLabs
  • I think that the free plan should offer a bit more terms of features to make the testing experience more engaging.
  • My experience using the App version was not so good when compared to the web version of it. I feel more comfortable using it in my notebook.
  • Paid plans could be more flexible to support small or temporary demands.
Read full review
ServiceNow
  • New UI is bad. Transition is not liked by users
  • Notifications can be improved. The mail notifications are little off
  • Category changes are not supposed to be hard
Read full review
Support Rating
MeisterLabs
Never had an issue with customer support, though we never really needed anything major as far as technical help. I do not believe they offer 24 hour customer support but we don't need it as MindMeister is not the type of tool we need need 24 hour a day support for. Overall, very happy with the level of support.
Read full review
ServiceNow
No answers on this topic
Alternatives Considered
MeisterLabs
I have also used LucidChart and Google Draw to create mind maps and concept maps in the past. I think that MindMeister is by far the cleanest and most user friendly of the three. Google Draw does not have anywhere near the same functionality. LucidChart tends to be clunky and the options to create your map are not always clear and intuitive.
Read full review
ServiceNow
Salesforce Appex Microfocus ITOM and related
Read full review
Return on Investment
MeisterLabs
  • The most positive result of using MindMeister is a visualization of each step in work and connections between different nodes(ideas, steps).
  • This greatly simplifies the work, especially collaborative work, since it is easier to show it once than to explain things many times.
  • Negative impact: lack of offline desktop version.
Read full review
ServiceNow
  • Best ITSM tool
  • Clean UI
  • Deployment is easy
Read full review
ScreenShots

MindMeister Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of