Moogsoft vs. Zenduty

Moogsoft

9 Reviews and Ratings

Zenduty

1 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Moogsoft	Score 8.5 out of 10	N/A	Moogsoft is an IT alert management platform from the San Francisco-headquartered company of the same name with an office in the UK... also comprising the original developers of IBM's acquired Netcool technology.	$417 per month
Zenduty	Score 9.0 out of 10	Small Businesses (1-50 employees)	The vendor describes Zenduty as a collaborative, end-to-end incident management system for the management of always-on services, helping teams orchestrate incident response for creating better user experiences and brand value. Zenduty centralizes critical alerts through predefined notification rules to ensure that the right people are notified at the right time and respond to and resolve incidents before it impacts customers. Zenduty supports over 100+ integrations and alert sources…	$0 per user per month

Pricing

Moogsoft

Zenduty

Editions & Modules

Free: $0
Essentials: $417
per month
Advanced: Contact Sales

Freemium: $0.00
per user per month
Starter: $5.00
per user per month
Growth: $15.00
per user per month
Enterprise: $25.00
per user per month

Offerings

Pricing Offerings
Moogsoft	Zenduty
Free Trial
Yes	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

—

—

More Pricing Information

Community Pulse
	Moogsoft	Zenduty
Top Pros	Pro User friendly interface Pro Easy to create Pro Event correlation	No answers on this topic
Top Cons	Minus Config files Minus Data sources	No answers on this topic

Best Alternatives
	Moogsoft	Zenduty
Small Businesses	InfluxDB Score 8.5 out of 10	No answers on this topic
Medium-sized Companies	GitLab Score 8.9 out of 10	Freshservice Score 8.7 out of 10
Enterprises	GitLab Score 8.9 out of 10	Freshservice Score 8.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Moogsoft	Zenduty
Likelihood to Recommend	10.0 (3 ratings)	9.0 (1 ratings)

User Testimonials
	Moogsoft	Zenduty
Likelihood to Recommend	Moogsoft Moogsoft is well suited in below scenarios - 1. If you are looking for a Event Management layer tools. 2. If you are looking for event correlations, suppression and enhancement feature before opening a ticket in ITSM layer tool. 3. If you are looking for enabling corrective actions even before opening a ticket at MOM layer and AI-ML capabilities in monitoring world. Incentivized Nikhil Kumar Sharma Associate Consultant Read full review	Zenduty Zenduty helps manage the incident alerts end to end. It can e integrated with Slack to alert the team. It's an easy to configure platform that trigger alerts such as Datadog, aws cloudwatch, GCP, etc. Zenduty leverages data to perform rapid RCAs and helps reduce future incidents. It also helps in automated communications for accelerated and frictionless collaboration between support staff and subject matter experts. Incentivized YG Yatin Garg Product Manager Read full review
Pros	Moogsoft Event Management Tools Event Enrichment AIOps and ML features Entropy based prediction Incentivized Rekha Yadav Development Team Lead Read full review	Zenduty Real time alerts on critical events Incidents management Tasks delegations and personalised communications Incentivized YG Yatin Garg Product Manager Read full review
Cons	Moogsoft Automation Config files Ansible Incentivized Verified User Anonymous Read full review	Zenduty Escalation option is limited, only straightforward top down even after re-assigning Override interface is confusing Lack of mobile app alerts and notifications Incentivized YG Yatin Garg Product Manager Read full review
Alternatives Considered	Moogsoft Moogsoft has the similar capabilities as of SPLUNK, MuleSoft and ServiceNow however it's a unique product in terms of its internal functioning and application framework. While ServiceNow is a SaaS application Moogsoft on the other side comes with On-Prem as well as SaaS offering which gives pretty much flexibility in choosing the right solution as per the customer requirement. Incentivized Nikhil Kumar Sharma Associate Consultant Read full review	Zenduty Zenduty helps realise tangible impact of the incident resolution by detailed demos. Zenduty pricing is highly competitive and customised compared to other competitors. Zenduty tech support team is easily reachable and helps address any queries/ concerns on priority. Zenduty integration is super quick and easy. Zenduty can also be integrated with other tools such as Slack, gmail for real time updates. Incentivized YG Yatin Garg Product Manager Read full review
Return on Investment	Moogsoft Unique Event Handling and Management Situation-based event grouping Auto Remediation of issues using tight integration options Incentivized Rekha Yadav Development Team Lead Read full review	Zenduty Decreased incidents by 40% Decrease in incident resolution and escalation time by 50% Increase in CSAT score by 40% Incentivized YG Yatin Garg Product Manager Read full review
ScreenShots		Zenduty Screenshots