What users are saying about
11 Ratings
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Top Rated
126 Ratings
11 Ratings
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Score 6.6 out of 100

PRTG

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Top Rated
126 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Nagios XI

Nagios XI is suitable for inexpensive and very detailed monitoring of the physical hosts and VMs. Both Windows and Linux. This would require configuring 2-3 ways of monitoring for the same set of hosts and some time spent to fine tune the configurations. It may also be used for SQL and Apache front-ends such as Tomcat, Glassfish, etc.
Anonymous | TrustRadius Reviewer

PRTG

PRTG is well suited to any organization that needs to monitor devices and systems on their network. Compared to other products on the market, it is is easy to set up, manage and use on a day-to-day basis.The only place where it would be less appropriate would possibly be an environment where multiple probes were required for geographic purposes and a probe device (ie, a PC) isn't available in each location. This is fairly unlikely, however, but would depend on the network infrastructure.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

Nagios XI
PRTG
8.4
Automated network device discovery
Nagios XI
PRTG
8.7
Network monitoring
Nagios XI
PRTG
9.3
Baseline threshold calculation
Nagios XI
PRTG
8.3
Alerts
Nagios XI
PRTG
9.2
Network capacity planning
Nagios XI
PRTG
7.7
Packet capture analysis
Nagios XI
PRTG
8.4
Network mapping
Nagios XI
PRTG
7.6
Customizable reports
Nagios XI
PRTG
8.1
Wireless infrastructure monitoring
Nagios XI
PRTG
8.0
Hardware health monitoring
Nagios XI
PRTG
9.1

Pros

Nagios XI

  • Nagios XI has an exclusive feature of bulk modification of attributes that help in monitoring the same set on monitoring modules on a newly set up environment.
  • It allows you to monitor many network devices, such as switches, routers, servers, and is helping to monitor network performance and track traffic on the network interface.
  • The audit trails feature allows us to scrutinize the modification or setup.
Eduin Zuloaga | TrustRadius Reviewer

PRTG

  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
Dan Reynolds | TrustRadius Reviewer

Cons

Nagios XI

  • Robust, but visually old interface. Requires a lot of work to become presentable.
  • Small selection of dashlets to construct new views.
  • No MS Azure monitoring ability, nothing for “as service,” very limited Amazon cloud monitoring abilities.
  • Questionable price politics (could make it a lot less for developing markets to actually increase use of the product and R&D budgets).
  • No report designers nor the ability to create new reports. No changes in this area for years.
  • Overall lack of new developments, making this product more and more outdated.
Anonymous | TrustRadius Reviewer

PRTG

  • Windows Only: PRTG does not support any other platform. Personally, I do not like tools that run on Windows because Windows requires a frequent update, which means downtime. You want your monitoring tool to be as highly available and low maintenance as possible. That and you also require a server license and Windows consume more hardware resource than other platforms. PRTG needs to add support for Linux.
  • Limited ability to do things in bulk. There is no way I know of to mass onboard devices or to mass edit devices. So you will by modifying 1 device at a time. For instance, it would be useful to modify the name or company of 200 devices in one shot.
  • Somewhat weak widgets and dashboard. If you put a lot of effort into it, you can probably come out with a very useful dashboard to keep an eye on key systems/devices. However, some widgets can look nice at first but they are not so useful or easy to understand. Again, it can be done, but a lot of effort is needed to get it right.
  • White interface only. This might not seem like a big deal, but if you have people who use the tool all the time to keep an eye on the system, it can strain your eyes. Need a dark theme.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Nagios XI

No score
No answers yet
No answers on this topic

PRTG

PRTG 10.0
Based on 2 answers
It is now an essential tool for monitoring and maintaining the health of our network and systems.
Anonymous | TrustRadius Reviewer

Usability

Nagios XI

No score
No answers yet
No answers on this topic

PRTG

PRTG 9.0
Based on 1 answer
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
Anonymous | TrustRadius Reviewer

Support Rating

Nagios XI

Nagios XI 9.0
Based on 2 answers
Nagios XI support has plans to offer the following features:
  • Access to knowledgeable IT professionals – including support staff and developers.
  • Access to customer-only tutorials, documentation, and content in the Nagios Library.
  • Access to customer-only boards on our support forum for expedited assistance.
  • Access to customer-only email support for fast, confidential assistance.
  • Discounts on future license purchases.
Eduin Zuloaga | TrustRadius Reviewer

PRTG

PRTG 8.6
Based on 28 answers
I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Nagios XI

Nagios XI is better supported vs SolarWinds, needs less manual administration work vs Datadog and a lot less expensive for a long as you are willing to compromise on the look and some functionalities. Moreover, SolarWinds database design prevents one from storing any meaningful data for an extended period of time (creating averages of the averages of the averages), where Nagios could be set for keeping years of detailed information without large storage or the overutilized DB engine. In both Datadog and SolarWinds trials we could not get answers to many of our questions, configure working solutions out of the box by using the inline documentation. Nagios XI does not have limitations, offers such as AppOptics impose on the customers (making it very expensive and absolutely not a real life product). Overall, Nagios XI is a great tool, requiring a lot of R&D “yesterday” to make it beat all the competition on all fronts. That is assuming you have an extensive knowledge in the many areas of IT (thus knowing what should be monitored and how to interpret the data).
Anonymous | TrustRadius Reviewer

PRTG

Nagios and Icinga (which is itself a fork from Nagios) are decent enough solutions for free, being open source. They do take more to set up and maintain, with quite a lot of manual work and agent installs in some cases. So in comparison with PRTG, they require more labor, but PRTG requires more capital. I also feel like PRTG is more robust, and stable; it's never crashed or required a complete reinstall, which I've definitely had to do with Icinga in the past.PRTG runs on Windows, while the other two are Linux. That only matters if you're more familiar with one or the other, of course, but it does take more to set up a LAMP server sometimes.
Robert Paul | TrustRadius Reviewer

Return on Investment

Nagios XI

  • Reduction of at least 10% of false alarms.
  • Increased network traffic by 5%.
Eduin Zuloaga | TrustRadius Reviewer

PRTG

  • Given us a nice, controlled, ringed-fence portal to deliver to customers for them to view monitoring on the services we sell them.
  • Given us plenty of metrics to allow us to measure SLA's and OLA's.
  • Given us the tools to deploy proactive measures for service outages.
Jamie Imms | TrustRadius Reviewer

Pricing Details

Nagios XI

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PRTG

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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