What users are saying about
33 Ratings
Top Rated
201 Ratings
33 Ratings
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Score 7.8 out of 100
Top Rated
201 Ratings
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Score 8.6 out of 100

Feature Set Ratings

    Network Performance Monitoring

    Nagios XI

    Feature Set Not Supported
    N/A
    8.5

    PRTG

    85%
    PRTG Network Monitor ranks higher in 10/10 features

    Automated network device discovery

    N/A
    0 Ratings
    8.9
    89%
    48 Ratings

    Network monitoring

    N/A
    0 Ratings
    9.2
    92%
    53 Ratings

    Baseline threshold calculation

    N/A
    0 Ratings
    8.8
    88%
    46 Ratings

    Alerts

    N/A
    0 Ratings
    9.4
    94%
    54 Ratings

    Network capacity planning

    N/A
    0 Ratings
    7.6
    76%
    38 Ratings

    Packet capture analysis

    N/A
    0 Ratings
    8.5
    85%
    27 Ratings

    Network mapping

    N/A
    0 Ratings
    8.2
    82%
    38 Ratings

    Customizable reports

    N/A
    0 Ratings
    8.8
    88%
    47 Ratings

    Wireless infrastructure monitoring

    N/A
    0 Ratings
    7.7
    77%
    37 Ratings

    Hardware health monitoring

    N/A
    0 Ratings
    8.2
    82%
    51 Ratings

    Attribute Ratings

    • Nagios XI is rated higher in 1 area: Support Rating
    • PRTG Network Monitor is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    Nagios XI

    80%
    3 Ratings
    9.0

    PRTG

    90%
    54 Ratings

    Likelihood to Renew

    Nagios XI

    N/A
    0 Ratings
    10.0

    PRTG

    100%
    2 Ratings

    Usability

    Nagios XI

    N/A
    0 Ratings
    9.0

    PRTG

    90%
    1 Rating

    Support Rating

    9.0

    Nagios XI

    90%
    3 Ratings
    8.5

    PRTG

    85%
    28 Ratings

    Likelihood to Recommend

    Nagios Enterprises

    Nagios is best suited in an large organization where it is production 24/7, but in SME (small/medium enterprise) you have to pay a lot to the administrator. Instead use some graphical and easy to use tool like IDERA.
    Read full review

    Paessler

    If there are a number of different protocols and devices to monitor PRTG is really an all in one solution. There are network specific solutions, telephony solutions, server solutions, etc - but this tool can do anything. Even if you don't use this tool as your main "monitoring solutions" every IT professional should have access to this tool for at least troubleshooting purposes. If you are looking for something specific built for a task you may be able to find [a] more direct and easy tool to use that would be easier and quicker to setup as customization is not needed.
    Read full review

    Pros

    Nagios Enterprises

    • 3rd party integrations via open API.
    • Extremely flexible and configurable long term storage of the very detailed performance information (years of per 1-5 min perf data numbers).
    • Small Nagios XI footprint (very efficient MySQL DB and flat files for perf data), making it powerful tool for thousands of checks and hundreds of reports.
    • Responsive support, willing to provide resolution outside the box and by various means possible.
    Read full review

    Paessler

    • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
    • I really liked how easy it was to add alerts by SMS. So easy to setup.
    • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
    Read full review

    Cons

    Nagios Enterprises

    • The mobile interface is newly developed and needs more development. It should provide more options for the audit log and add more detail for the configuration rollback options.
    • The scheduled report should be included in standard edition.
    • Master Node is configurable on LINUX platform only. We had to hire a Linux administrator
    Read full review

    Paessler

    • The probe service can be quite resource-intensive. This can cause false-positive readings from some sensors sometimes.
    • The software gets updated very regularly. Whilst this is usually a good thing to fix bugs etc, it does meantime downtime of the monitoring quite often while they are installed.
    • The ability to create Maps from Libraries. Very specific issue but a lot of people have been asking for it for years and it is still not available.
    Read full review

    Pricing Details

    Nagios XI

    Starting Price

    $1,995 Per Instance

    Editions & Modules

    Nagios XI editions and modules pricing
    EditionModules
    Standard$19951
    Enterprise$34952

    Footnotes

    1. Per Instance
    2. Per Instance

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    PRTG

    Starting Price

    $0 subscription license

    Editions & Modules

    PRTG editions and modules pricing
    EditionModules
    PRTG 5001,7501
    PRTG 1,0003,2002
    PRTG 2,5006,5003
    PRTG 5,00011,5004
    PRTG XL 115,5005
    PRTG EnterpriseCustom Pricing6

    Footnotes

    1. perpetual license
    2. perpetual license
    3. perpetual license
    4. perpetual license
    5. perpetual license
    6. subscription license

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Nagios Enterprises

    No answers on this topic

    Paessler

    It is now an essential tool for monitoring and maintaining the health of our network and systems.
    Read full review

    Usability

    Nagios Enterprises

    No answers on this topic

    Paessler

    The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
    Read full review

    Support Rating

    Nagios Enterprises

    Only because I never give out 10s. Nagios support goes above and beyond in helping with issues, workarounds, specific cases and requirements. Tracks customer implementation and history of the most important issues. Can’t complain (except that the team is small and quite probably overworked). Time to resolution could be much improved if only there were more folks to help around.
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    Paessler

    I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.
    Read full review

    Alternatives Considered

    Nagios Enterprises

    Cost efficiency is the main reason which we opted [for] Nagios as we were previously using IDERA tool with comprehensive database monitoring solutions, but the slow performance we are getting while monitoring the instance of the database.
    Read full review

    Paessler

    I have deployed and tested three products for evaluation I found [PRTG Network Monitor] very easy to deploy, the deployment literally took not more than one hour including basic configuration and network discovery. After deployment few configuration changes and creation of maps, reports and little tweaking is required. [Then] it would go through its process of recommendation that took some time to complete, while [on] other hand other software's took lot of time to install and configure. And features were also missing, which resulted in decision in favor of [PRTG Network Monitor].
    Read full review

    Return on Investment

    Nagios Enterprises

    • Reduction of at least 10% of false alarms.
    • Increased network traffic by 5%.
    Read full review

    Paessler

    • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
    • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
    • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
    Read full review

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