What users are saying about
34 Ratings
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Score 9 out of 100
15 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Netwrix Auditor

Netwrix Auditor is well suited to perform audit data collection on many types of servers that require audit data to be collected. It runs fairly quickly and usually informs you if something went wrong in the data collection. They do need to have better documentation and some form of internal documentation to help the users who understand what is happening in their system to help them through the process of figuring out when something went wrong.
Glenn Jones | TrustRadius Reviewer

Rackspace Cloud Hosting

If you need a trusted email hosting platform, Rackspace is definitely the way to go. Not only is it simple to use, but the help they're willing to provide is also outstanding. Whether you're upgrading (or even downgrading) a service, or have concerns over any use cases, they're great at providing assistance and being diligent to understand your needs. If you only require a simple email for only a few people, it may not be the way to go, but it's hard to beat the price they offer (and the clarity on that pricing as well).
Stephen Adams | TrustRadius Reviewer

Pros

Netwrix Auditor

  • Netwrix Auditor sends out warnings to users when their passwords are close to expiring. This saves us some headache, because if they have any problems with changing their password, we can help them before they get locked out.
  • The notifications for multiple failed logons is a lifesaver. Very useful for spotting suspicious activity!
  • I love the way that you can create your own custom notifications and reports through the "Search" function. You can pick the "What", "Where", and "When" for the event you want to monitor and set up email email reports for them.
Matt Rogers | TrustRadius Reviewer

Rackspace Cloud Hosting

  • Racksapce is quick and helpful when contacted for support.
  • Rackspace is easy to set up and run on various email clients.
  • The service is affordable and compares well with any similar services.
  • It has a nice admin panel which is easy to follow and understand.
Anonymous | TrustRadius Reviewer

Cons

Netwrix Auditor

  • They have a screen capture function that I have never been able to get to work properly. However, I have never called their support on this issue so it is not necessarily a big ding against them. I am only mildly interested in this feature. We have enough network monitoring so I already know what my users are doing I don't need a capture.
Jon Gabriel Bolland II | TrustRadius Reviewer

Rackspace Cloud Hosting

  • During a couple of planned upgrades, the timeline was a bit ambiguous.
  • There have been a few times when tech support seemed unhelpful.
  • We've hit storage/CPU limit without much notice on a unique project.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Netwrix Auditor

Netwrix Auditor 8.0
Based on 1 answer
We have renewed already the licensing of the product minus SQL Server and Oracle Database because the organisation believes the modules are very expensive and have identified a different product for auditing DatabasesOther modules are very important like the User Activity monitor, AD queries that we can not get from the native AD itself or you have to run complicated powershell scripts!Easy to use interfacePre-defined ReportsEasy way to subscribe to important alerts e.g Privilege account group membership changes
Junie Johwa | TrustRadius Reviewer

Rackspace Cloud Hosting

No score
No answers yet
No answers on this topic

Usability

Netwrix Auditor

Netwrix Auditor 8.0
Based on 1 answer
The product has user friend pre-defined queries which takes off the stress and horrors of having to query Active Directory with complex Powershell scripts!You can subscribe to certain functions when they are done and you get an alert e.g privileged accounts actions and you don't need to have programming skillsThe product has a desktop version of the software and donot have to login to the server all the time you need to use it.You can see very fast the posture of your environment of the overview screen and deduce what exactly is wrong and what has to be done
Junie Johwa | TrustRadius Reviewer

Rackspace Cloud Hosting

No score
No answers yet
No answers on this topic

Support Rating

Netwrix Auditor

Netwrix Auditor 8.8
Based on 5 answers
Customer support has always been fast and helpful when we run into any issues. The smaller issues are usually resolved within a day or two. It is great support and I feel like I am in good hands anytime an issue comes up. However, we don't run into many issues
Anonymous | TrustRadius Reviewer

Rackspace Cloud Hosting

Rackspace Cloud Hosting 8.0
Based on 1 answer
Honestly, if it wasn't for the way in which ticket updates are shared, it would be a ten. They provide excellent support, from sales to technical to even migration services. I've always gotten my questions answered clearly, by someone who is human. If answers were displayed via email as well, rather than just a notice that I needed to login to see a message, it would be even better.
Stephen Adams | TrustRadius Reviewer

Implementation Rating

Netwrix Auditor

Netwrix Auditor 7.0
Based on 2 answers
Make sure you trial the software and understand the fundamentals of each module that you are interested inMake sure you get the buy in from both Management and most importantly your team members (the product users) for a successful implementationWatch the webinars of the product from the product website
Junie Johwa | TrustRadius Reviewer

Rackspace Cloud Hosting

No score
No answers yet
No answers on this topic

Alternatives Considered

Netwrix Auditor

Netwrix Auditor is a visibility and governance platform that allows you to monitor changes, configurations and access in IT infrastructure of important IT infrastructure components such as Active Directory, event logs, Exchange, Office 365, SQL Server, and others. Apart from that - what’s wonderful about this tool is that you can view before/after snapshots of your managed data. For instance, you can view Group Policy data as it existed before one of your colleagues made some blocking edits to the domain policy.
Anonymous | TrustRadius Reviewer

Rackspace Cloud Hosting

I've used Google/Amazons web services. They both make it easy to accidentally incur bills for things you didn't know were billable (or forgot about). Rackspace makes it extremely clear and doesn't lure you in with so many free trials that try to lock you in at a later time
Tyler Hildebrandt | TrustRadius Reviewer

Return on Investment

Netwrix Auditor

  • Neutral on its effectiveness - Difficult to set up, poor support response from the supplier, but it does the basics well. We might not make the same decision with the benefit of hindsight.
  • If you lack technical skills in AD security and have little other choice for monitoring tools and automated alerts then this may be a good purchase for you.
  • With the stability issues that we are fighting with, I would say currently this has not yet met the business objectives set for this purchase.
Anonymous | TrustRadius Reviewer

Rackspace Cloud Hosting

  • It has helped with resolving the issues quickly. Hence we get better uptime.
  • It has helped us with notifying on the issues immediately which helped us with notifying our clients before they came to us about the website down message.
Steve Surya | TrustRadius Reviewer

Screenshots

Pricing Details

Netwrix Auditor

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rackspace Cloud Hosting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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