Nextiva is a business communications platform that includes a VoIP solution, CRM software, BI software, cloud storage, phone and device rentals, email marketing automation software, and a contact center solution. These products can be purchased individually or together.
$30.95
per month per user (1-4 users)
Pricing
Nextiva
Editions & Modules
Essential
$25.95
per month per user (20-99 users)
Professional
$30.95
per month per user (20-99 users)
Enterprise
$40.95
per month per user (20-99 users)
Offerings
Pricing Offerings
Nextiva
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup Fee
No setup fee
Additional Details
Discount available for annual pricing.
More Pricing Information
Community Pulse
Nextiva
Considered Both Products
Nextiva
Verified User
Professional
Chose Nextiva
Nextiva is cutting edge technology and services. They are better and more in tune with the 21st century. Their products play well with Microsoft and all cell phones. Their pricing is bar none and was by far much cheaper then anyone else. For the service, products and ease …
Nextiva is a great phone platform that is very user-friendly. We would highly recommend.
Verified User
Administrator
Chose Nextiva
We were able to move from a PRI -T1 costing close to $900 a month to under $150 a month for the same coverage and keeping our direct lines along with porting other office lines in.
The Nextiva Business Phone Service interface is easier to use, although 8x8 has more features. The cost for Nextiva Business Phone Service is roughly half of 8x8 and has better onboarding services. Tech support is also better for Nextiva Business Phone Service.
Mobility: Nextiva works on any device, so your team can take calls and collaborate from anywhere with an internet connection. This is especially helpful for remote workers.Reliability: Nextiva boasts reliable uptime and redundant systems to keep your communication flowing even …
With Google Voice I wasn’t able to get a local number. Which was frustrating when calling customers and telling them I was in a different state where as now with Nextiva I have a local number based in Florida and people can see that we’re in the area. So far so good.
We were overpaying for our previous service and Nextiva offered a better service for much less. They offered Instant Messaging and call recordings which our previous service did not even have. The set up was easy and quick. Support has always been helpful setting up our call …
We chose Nextiva because of good reviews and cheaper price. I can also add that it's so easy to use. No need to watch any tutorials or download tools not like other platforms that you still need to watch Youtube videos to understand how to use it and download third party tools.
We selected Nextiva Business Phone Service due to the features offered and the cost associated with it. The ability to add users and equipment costs vs other VOIP Service Providers. It works very well for us and we have been very pleased with their service and support staff, …
we had a hosted PBX phone system, and with a hosted PBX system we had to pay for an SIP Trunk, IPFlex, dedicated internet circuit, Firewall, and more. last year the hardware required a refresh, and the replacement was expensive there are some ongoing expenses such as the …
Nextiva Business Phone Service is in a different league compared to our old provider. The old provider was one of the large business phone companies and dealing with them was fine. The system was simple and they got back to us about issues pretty quickly. But Nextiva Business …
Verified User
Director
Chose Nextiva
Nextiva Business Phone Service provides the same functionality that we desire for a lesser price than their competitors. I think where they really shine is their customer service. Our account manager has always been very helpful and never left me wondering if I'm missing out on …
Customer service is better, and you can actually speak to a live person and not a machine or automated system or be stuck on hold for hours on end and then be hung up on. I would prefer the personalization of Nextiva over the companies that are offered to small businesses these …
Verified User
Manager
Chose Nextiva
Nextiva is the best phone service that we have encountered. The calls are clean and clear. We can transfer calls at ease whether it be to and individual or to the individual's voice mail. The Nextiva app allows us to see messages, missed calls, and chats at a glance. With …
We have had great service with Nextiva Business Phone Service and it is reliable and reasonably priced for the offered features. User Friendly and minimal issues. We are able to control most of the set up for new users and or new phones when needed. Only would like to see the app - Nextiva One be enhanced with more features than it currently has.
The use of two apps when you're a supervisor. We have to use Unity and the Nextiva app instead of one app. It can be cumbersome.
Better integration with CRM's. We use Zendesk and it works ok as it does pull up customer records if we have their phone number on file. But it would be better if we could have more functionality from one place and have it write to the CRM directly.
Accept higher quality audio for greeting recordings. We had to trim the file size down several times losing a lot of audio quality in the process. Mono is fine since callers will only need to hear the one channel. But the Hz limit and file size limit were rough.
Its user friendly, easy to use and has been very reliable. We have nothing but good things to say about our service with Nextiva Business Phone Service. When needed their support team has always resolved any and all issues one way or another. They have been helpful, knowledgeable and very friendly. The features vs the cost is wonderful compared to other service providers.
Nextiva Business Phone Service system is very usable. We have desk phones, that were included at no cost. The function just as one would expect from an office phone system. I can also answer my calls from my PC and even on my cell phone if I have to leave the office.
Support is great. We usually get someone on the phone; they answer our questions and help us with our issues. They are responsive when we call, and there is also a wealth of information on their online help center, which will typically answer our question or send us in the right direction.
No was done by Agency Owner and was done with the help of Nextiva Support and Sales team. Went very well and has been working great since then. Was originally only two phones and then we continue to add to that. We did not have any reported issues and was a great experience for our Agency and Small Business.
We switched for better uptime, ease of use, and better tech support and got all that from Nextiva. We were constantly losing connection with our previous provider, a package service for internet and phone. The web portal is much easier to use, and the call center offers many more features.
ROI - we are saving money, a lot of money, and we have a MUCH better phone system
Consolidation - we migrated 6 different phone systems in 6 different counties into one, and it's been wonderful!
Management - managing this system is so much better than Mitel, Panasonic, and any other system I have used. We are able to assign rights to certain staff to also make changes, and it's user friendly and almost fool proof.