Nextiva Customer Experience vs. Qualtrics XM for Strategy and Research
Nextiva Customer Experience vs. Qualtrics XM for Strategy and Research
Product | Rating | Most Used By | Product Summary | Starting Price |
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Nextiva Customer Experience | N/A | Nextiva centralizes customer information by giving key teams access to customer interactions, history, and call transcriptions with their customer experience plugin. By uploading contacts from systems like Google Contacts or Microsoft Outlook, Nextiva brings talk, text, chat, and video together in a single place and enables users to send automatic surveys after any interaction with customers. Responses are displayed directly in the continuous conversation. The plugin also displays real-time… | N/A | |
Qualtrics | N/A | Qualtrics is software for advanced quantitative and qualitative research to design products that satisfy customers, increase market share, and build enduring brands. The platform brings sophisticated quant and qual research together with analytics in a single platform. | $1,500 per user/per year |
Nextiva Customer Experience | Qualtrics XM for Strategy and Research | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Nextiva Customer Experience | Qualtrics XM for Strategy and Research | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Nextiva Customer Experience | Qualtrics XM for Strategy and Research | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | No answers on this topic |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | QuestionPro Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | QuestionPro Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Nextiva Customer Experience | Qualtrics XM for Strategy and Research | |
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Likelihood to Recommend | 10.0 (1 ratings) | 3.7 (170 ratings) |
Likelihood to Renew | - (0 ratings) | 9.4 (41 ratings) |
Usability | - (0 ratings) | 3.7 (21 ratings) |
Availability | - (0 ratings) | 9.0 (1 ratings) |
Performance | - (0 ratings) | 5.5 (1 ratings) |
Support Rating | - (0 ratings) | 1.8 (22 ratings) |
Online Training | - (0 ratings) | 8.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (1 ratings) |
Nextiva Customer Experience | Qualtrics XM for Strategy and Research | |
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Likelihood to Recommend | Nextiva | Qualtrics |
Pros | Nextiva No answers on this topic | Qualtrics |
Cons | Nextiva No answers on this topic | Qualtrics |
Likelihood to Renew | Nextiva No answers on this topic | Qualtrics |
Usability | Nextiva No answers on this topic | Qualtrics |
Support Rating | Nextiva No answers on this topic | Qualtrics |
Online Training | Nextiva No answers on this topic | Qualtrics |
Implementation Rating | Nextiva No answers on this topic | Qualtrics |
Alternatives Considered | Nextiva | Qualtrics |
Return on Investment | Nextiva No answers on this topic | Qualtrics |
ScreenShots | Qualtrics Screenshots |