Nicereply vs. Priority Matrix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Nicereply
Score 7.0 out of 10
N/A
Nicereply is a customer satisfaction survey tool built for support teams. With it, users can create and send one-click surveys to measure Customer Satisfaction, Net Promoter Score & Customer Effort Score. Nicereply boasts users at hundreds of support teams at companies like Microsoft, Lenovo, Hubspot and Buffer , who use the solution to measure and improve the quality of their customer service. Measure Customer Satisfaction (CSAT), Net…
$39
Up to 3 agents and 100 responses / month
Priority Matrix
Score 10.0 out of 10
N/A
Priority Matrix is a prioritization, collaborative, task management software used by more than 2500 businesses worldwide and 85,000 paid customers. Priority Matrix is used by customers who need visibility and alignment in team priorities. Priority Matrix uses the 4-quadrants to help customers prioritize by critical and urgency.
$10
per month
Pricing
NicereplyPriority Matrix
Editions & Modules
Mini
$39
Up to 3 agents and 100 responses / month
Start
$79
Up to 10 agents and 250 responses / month
Grow
$159
Up to 25 agents and 1000 responses / month
Business
$239
Up to 50 agents and 250 responses / month
Enterprise
Custom pricing
More than 50 agents and 250 responses / month
No answers on this topic
Offerings
Pricing Offerings
NicereplyPriority Matrix
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll features All integrations Unlimited number of surveys Unlimited surveys sent30-day money back guarantee. Free 14-day trial.
More Pricing Information
Community Pulse
NicereplyPriority Matrix
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
NicereplyPriority Matrix
Project Management
Comparison of Project Management features of Product A and Product B
Nicereply
-
Ratings
Priority Matrix
8.4
1 Ratings
11% above category average
Task Management00 Ratings10.01 Ratings
Resource Management00 Ratings8.01 Ratings
Gantt Charts00 Ratings9.01 Ratings
Scheduling00 Ratings8.01 Ratings
Workflow Automation00 Ratings5.01 Ratings
Team Collaboration00 Ratings10.01 Ratings
Support for Agile Methodology00 Ratings10.01 Ratings
Support for Waterfall Methodology00 Ratings6.01 Ratings
Email integration00 Ratings10.01 Ratings
Mobile Access00 Ratings10.01 Ratings
Timesheet Tracking00 Ratings6.01 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Nicereply
-
Ratings
Priority Matrix
9.0
1 Ratings
20% above category average
Project & financial reporting00 Ratings9.01 Ratings
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User Ratings
NicereplyPriority Matrix
Likelihood to Recommend
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
NicereplyPriority Matrix
Likelihood to Recommend
Nicereply
No answers on this topic
Appfluence
If you're overwhelmed with too many things to do, and need help deciding which tasks to focus on, Priority Matrix is for you. Priority Matrix uses the classic Eisenhower matrix methodology which has been shown to be really effective for this purpose. Now you can use an app for that, instead of a piece of paper or Excel.
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Pros
Nicereply
No answers on this topic
Appfluence
  • Focus on high-impact work
  • Reach inbox zero
  • Reduce internal email messages
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Cons
Nicereply
No answers on this topic
Appfluence
  • It works better if you're familiar with the Eisenhower matrix
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Alternatives Considered
Nicereply
No answers on this topic
Appfluence
The focus of Priority Matrix is on prioritization. Other apps exist that do a fine job with task and project management, but none of them equal Priority Matrix in terms of focusing your attention on the right task. The 80/20 principle that people often talk about (80% of the results come from 20% of the inputs) is clearly visible when you use PM.
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Return on Investment
Nicereply
No answers on this topic
Appfluence
  • Less context switching due to having all the Microsoft integrations
  • Having everyone work on the right task without need for frequent sync meetings
  • Reaching inbox zero with peace of mind
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ScreenShots

Nicereply Screenshots

Screenshot of CSAT, CES & NPS SurveysScreenshot of In-signature & Post-reslution surveysScreenshot of See data back in your helpdeskScreenshot of Customize your surveys

Priority Matrix Screenshots

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