Nicereply vs. SAP Service Cloud
Nicereply vs. SAP Service Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
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Nicereply | N/A | Nicereply is a customer satisfaction survey tool built for support teams. With it, users can create and send one-click surveys to measure Customer Satisfaction, Net Promoter Score & Customer Effort Score. Nicereply boasts users at hundreds of support teams at companies like Microsoft, Lenovo, Hubspot and Buffer , who use the solution to measure and improve the quality of their customer service. Measure Customer Satisfaction (CSAT), Net… | $39 Up to 3 agents and 100 responses / month | |
SAP Service Cloud | N/A | SAP Service Cloud helps deliver customer value and protect the brand with intelligent customer service. It enables the user to engage with customers at their convenience, connect service with the value chain and deliver greater profitability. | N/A |
Nicereply | SAP Service Cloud | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | All features All integrations Unlimited number of surveys Unlimited surveys sent | — | ||||||||||||||
More Pricing Information |
Nicereply | SAP Service Cloud | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Nicereply | SAP Service Cloud | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Nicereply | SAP Service Cloud | |
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Likelihood to Recommend | - (0 ratings) | 8.6 (74 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (2 ratings) |
Support Rating | - (0 ratings) | 5.5 (1 ratings) |
Ease of integration | - (0 ratings) | 7.4 (42 ratings) |
Nicereply | SAP Service Cloud | |
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Likelihood to Recommend | Nicereply No answers on this topic | SAP |
Pros | Nicereply No answers on this topic | SAP |
Cons | Nicereply No answers on this topic | SAP |
Likelihood to Renew | Nicereply No answers on this topic | SAP |
Support Rating | Nicereply No answers on this topic | SAP |
Alternatives Considered | Nicereply No answers on this topic | SAP |
Return on Investment | Nicereply No answers on this topic | SAP |
ScreenShots | Nicereply Screenshots |