Octopus CRM vs. Tracx

Automating connection requests is well-suited for those working who work in sales and need to connect with a large volume of people. Not sure of suitability for other professions

Incentivized

Tracx is best for influencer marketing tracking, where you need to track specific mentions of a keyword from specific people. Not sure it's the 100% solution for other social media aspects, but I have not explored many of those aspects, so I cannot be the end-all-be-all person to say when it isn't well suited

Incentivized

• Automates connection requests
• Allows you to work while connection requests are being sent
• Tells you when you've already connected with someone

Incentivized

• Tracx is very user friendly. There is a bit of a learning curve but once that is established there are many opportunities to use Tracx to your brands benefit.
• There customer service team is exceptional. If I ever have a question regarding the platform I am able to reach out to our account manager and receive a reply the same day.

Incentivized

• Could make functionality of LinkedIn Sales Nav to Octopus easier

Incentivized

• Tracx is a little slow to pull in data. It could be a lot better although I understand it's pulling in a lot of metadata which other platforms don't pull.
• Tracx is not "real time", some of the sources take a little more time to get pulled in although I understand this is probably an API issue on the social network side.

Incentivized

Tracx is a solid software for identifying customer sentiment that would otherwise go unheard and undocumented by our company. We're able to report to our CEO the good and the bad with actual data and do so on an attractive interface. It is also essential in helping us prepare queries well in advance.

Incentivized

Octopus works hand in hand with LinkedIn Sales Nav. I will save people from leads from Sales Nav and then import those leads into Octopus to automate connection requests

Incentivized

I like the attention that we have from our team at Tracx. I like that unlike other tools we have tried Tracx allows us to publishing, listen, receive automated reports and track our competition in real time.

Incentivized

• I've been able to book some meetings from people I've connected with on Octopus, positively impacting my sales metrics and my companies bottom line.
• Also good to grow my LinkedIn connections to show people I am a face in my industry.

Incentivized

• We are able to see what people are saying about our brand on social media in real time and respond to it in a timely fashion.

Incentivized