What users are saying about
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Top Rated
211 Ratings
3 Ratings

The Okta Identity Cloud

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Top Rated
211 Ratings
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Score 8.9 out of 100
3 Ratings
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Score 8 out of 100

Likelihood to Recommend

The Okta Identity Cloud

The Okta Identity Cloud worked great for password management and centralization. It was very easy for everyone in the organization, both technical and non-technical, to get it setup and use it. It is widely used by both small and large organizations alike, and is a very trusted option for identity management. However, while The Okta Identity Cloud is effective, I've found LastPass, to be cheaper and easier to use, and performs the same functionality.
Gabriel Samaroo | TrustRadius Reviewer

Symantec IGA

If an organization is looking for a good comprehensive identity management/governance suite that is easy to implement, CA identity manager may be a good/robust product. It is best to understand specific use case for your organization and try out the product before a final purchase decision as is the case with all sw products.
Shiv Shivakumar | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

The Okta Identity Cloud
8.8
Symantec IGA
ID-Management Access Control
The Okta Identity Cloud
8.7
Symantec IGA
ID Management Single-Sign On (SSO)
The Okta Identity Cloud
9.4
Symantec IGA
Multi-Factor Authentication
The Okta Identity Cloud
9.4
Symantec IGA
Password Management
The Okta Identity Cloud
8.5
Symantec IGA
Account Provisioning and De-provisioning
The Okta Identity Cloud
8.6
Symantec IGA
ID Management Workflow Automation
The Okta Identity Cloud
8.3
Symantec IGA
ID Risk Management
The Okta Identity Cloud
8.7
Symantec IGA

Pros

The Okta Identity Cloud

  • Okta handles lockouts and password changes very seamlessly. Most end users no longer have to contact our IT department to reset their password or unlock their account.
  • Okta does MFA (Multi-Factor Authentication) very well with the use of their own app, Okta Verify. We utilize this for VPN connections and having MFA or 2FA has strengthened the security of our internal network.
  • Okta's administration GUI is easy to use, and easy to set up. Adding applications to the organization is easy and requires very little work to deploy.
  • Users can utilize Okta to store passwords securely and safe on their own account. They also can one click login to personal sites if they use Okta to store their password.
  • Okta's support system is very knowledgeable and quick to respond to issues. We've had a few cases that were resolved within hours and that helps immensely when working with end users.
Anonymous | TrustRadius Reviewer

Symantec IGA

  • It has complete identity management and governance capabilities equipped with a simple, intuitive user experience and helps simplify processes such as user access requests and access certifications. This in turn helps in improved productivity and user satisfaction.
Shiv Shivakumar | TrustRadius Reviewer

Cons

The Okta Identity Cloud

  • Session cookies have been frustrating. Rather than having an expiration date, they are activity based. Some applications will reject assertions is the Okta session is too old, so having a perpetual cookie messes things up. The option to change this is something that is desired.
  • Connections to Active Directory are excellent, but there is little control over syncing. It’s either manual or every hour. Change based syncing would help simplify things.
Chase Palmer, CISSP | TrustRadius Reviewer

Symantec IGA

  • Bringing on new users and removing existing user when new employee/contractors join or leave an organization can be improved by linking directly to HR module.
  • The slightly complicated GUI makes drill down difficult for a new user.
Shiv Shivakumar | TrustRadius Reviewer

Likelihood to Renew

The Okta Identity Cloud

The Okta Identity Cloud 8.0
Based on 18 answers
Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
Devin Garrett | TrustRadius Reviewer

Symantec IGA

No score
No answers yet
No answers on this topic

Usability

The Okta Identity Cloud

The Okta Identity Cloud 9.0
Based on 1 answer
Some of its features are great and some are slightly complex and not easy without vendor support.
Anonymous | TrustRadius Reviewer

Symantec IGA

No score
No answers yet
No answers on this topic

Support Rating

The Okta Identity Cloud

The Okta Identity Cloud 8.6
Based on 24 answers
Their support team has always been extremely responsive and more than willing to go above and beyond the call of duty. They've done screen shares between our help desk staff and end users to work through issues. They are quick to respond and genuinely care about getting issues resolved. Couldn't be happier.
Sam Dresser | TrustRadius Reviewer

Symantec IGA

No score
No answers yet
No answers on this topic

Alternatives Considered

The Okta Identity Cloud

We evaluated Microsoft Identity Manager prior to selecting The Okta Identity Cloud. We found that The Okta Identity Cloud was a more robust solution and more widely accepted with our software applications. The Okta Identity Cloud also included the provisioning and deprovisioning of user accounts more seamlessly with less human involvement. Multifactor authentication was also a bonus when comparing with other solutions that required a separate MFA solution.
Anonymous | TrustRadius Reviewer

Symantec IGA

The final contenders were CA and Oracle - Oracle was tedious to implement and maintain while on the other hand CA was easy to implement and maintain and came at a much lower price.
Shiv Shivakumar | TrustRadius Reviewer

Return on Investment

The Okta Identity Cloud

  • We have streamlined so many processes and reduced the time to complete many tasks for IT.
  • We have automated many tasks to remove the issue with human error.
  • We have opened up a ton of functionality with the application integrations that are available.
  • The feature sets for Okta allow for more creative and diverse solutions to existing issues.
  • User experience has benefited greatly from the Single Sign On experience.
JJ McMahon | TrustRadius Reviewer

Symantec IGA

  • For us, it was a fairly easy implementation over 60 day period that provided ROI fairly quickly
Shiv Shivakumar | TrustRadius Reviewer

Pricing Details

The Okta Identity Cloud

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec IGA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

The Okta Identity Cloud
9.0
Symantec IGA
9.0

Likelihood to Renew

The Okta Identity Cloud
8.0
Symantec IGA

Usability

The Okta Identity Cloud
9.0
Symantec IGA

Reliability and Availability

The Okta Identity Cloud
8.6
Symantec IGA

Support Rating

The Okta Identity Cloud
8.6
Symantec IGA

Online Training

The Okta Identity Cloud
1.0
Symantec IGA

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