Omilia DiaManT vs. Tact.ai

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Omilia DiaManT
Score 0.0 out of 10
N/A
Omilia offers a Conversational AI focused on customer self-service. The Omilia Virtual Assistant applications support their omnichannel platform, DiaManT. The vendor states it provides a seamless, end-to-end conversational experience across channels, including IVR, social messengers, web chat, smart speakers, mobile app, email and SMS, creating the same conversational experience on all of them.N/A
Tact.ai
Score 8.5 out of 10
N/A
Tact Assistant, from Tact.ai, is a virtual personal assistant for sales reps. It provides reps with intelligence on their meetings for the day and a history of interactions with the customers/prospect, allows them to schedule reminders and followups, creates CRM contacts from business cards using an OCR scanner, reminds reps to log calls, meetings, and emails, tracks email content engagement, syncs with the rep's calendars, and provides route recommendations for reps traveling to multiple…N/A
Pricing
Omilia DiaManTTact.ai
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Omilia DiaManTTact.ai
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Omilia DiaManTTact.ai
Top Pros

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Top Cons

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Best Alternatives
Omilia DiaManTTact.ai
Small Businesses
Intercom
Intercom
Score 8.8 out of 10
Intercom
Intercom
Score 8.8 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Omilia DiaManTTact.ai
Likelihood to Recommend
-
(0 ratings)
8.4
(3 ratings)
User Testimonials
Omilia DiaManTTact.ai
Likelihood to Recommend
Omilia
No answers on this topic
Tact.ai
If you have an organization that requires salespeople to go into the field and your organization is mid-sized, then I recommend Tact.ai for your salespeople. It is not possible to carry laptops when they are out in the field but it is possible to carry an iPad or phone. This makes their tasks easy and reduces considerable time wasted on administrative activities and increases productivity at the same time.
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Pros
Omilia
No answers on this topic
Tact.ai
  • Scan Business Cards into SalesForce
  • Have the SalesForce Data Offline
  • Able to log notes from meetings
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Cons
Omilia
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Tact.ai
  • Adding calendar is cumbersome. Integration between Outlook and Tact.ai is required
  • Time required to log in is very high. It wastes so much time every time.
  • Schedule view is limited to 2 weeks ahead only
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Alternatives Considered
Omilia
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Tact.ai
The Salesforce app sucks and so it's not useful to do the searches that we need.
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Return on Investment
Omilia
No answers on this topic
Tact.ai
  • We have been able to experience better performance in our sales, as we spend more time dedicated to our customers than doing administrative tasks, thanks to Tact.ai.
  • Our team is more organized with clients, with meetings up to date, no delays in responding to clients, which has increased productivity and performance considerably.
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