What users are saying about
1 Ratings
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Score 10 out of 100
74 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Multichannel Importer App

Omni Importer is well suited to importing and exporting inventory across multiple platforms. It offers multiple routes to achieve the same goals.
Alan Morgan | TrustRadius Reviewer

Shopify Plus

Shopify is the industry standard when it comes to eCommerce software. It's basically the #1 ecommerce software solution that is out there that has everything under one roof. You want reliability? Shopify is your solution. You want fast website performance with great uptime? Shopify is your solution. The only area it's less appropriate is how their dedicated account support and tech support for Plus customers has kind of lost touch with it's customers. On the flipside Shopify's services are still the best in the industry, but that doesn't mean they can lose touch with their customers.
Ricky Jordan | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Multichannel Importer App
Shopify Plus
8.4
Product catalog & listings
Multichannel Importer App
Shopify Plus
8.8
Product management
Multichannel Importer App
Shopify Plus
8.2
Bulk product upload
Multichannel Importer App
Shopify Plus
7.9
Branding
Multichannel Importer App
Shopify Plus
8.3
Mobile storefront
Multichannel Importer App
Shopify Plus
8.7
Product variations
Multichannel Importer App
Shopify Plus
8.1
Website integration
Multichannel Importer App
Shopify Plus
8.5
Visual customization
Multichannel Importer App
Shopify Plus
8.3
CMS
Multichannel Importer App
Shopify Plus
8.4

Online Shopping Cart

Multichannel Importer App
Shopify Plus
8.5
Abandoned cart recovery
Multichannel Importer App
Shopify Plus
8.1
Checkout user experience
Multichannel Importer App
Shopify Plus
8.9

Online Payment System

Multichannel Importer App
Shopify Plus
9.4
eCommerce security
Multichannel Importer App
Shopify Plus
9.4

eCommerce Marketing

Multichannel Importer App
Shopify Plus
8.3
Promotions & discounts
Multichannel Importer App
Shopify Plus
8.4
Personalized recommendations
Multichannel Importer App
Shopify Plus
8.0
SEO
Multichannel Importer App
Shopify Plus
8.4

eCommerce Business Management

Multichannel Importer App
Shopify Plus
8.0
Order processing
Multichannel Importer App
Shopify Plus
8.8
Inventory management
Multichannel Importer App
Shopify Plus
8.2
Shipping
Multichannel Importer App
Shopify Plus
7.9
Custom functionality
Multichannel Importer App
Shopify Plus
7.3

Pros

Multichannel Importer App

  • Easily controls inventory levels across multiple platforms.
  • Customer service excellent. Problems solved and questions answered in real-time.
  • Easy concept to understand, so it is quite easy to implement.
Alan Morgan | TrustRadius Reviewer

Shopify Plus

  • Scales incredibly well. Forget about hardware concerns, load balancing, downtime, etc. and focus on eCommerce. We've seen merchants go from a few thousand dollars per month to having million dollar days, all on Shopify without having to worry about performance or scaling systems.
  • Great new features consistently being added, ahead of the curve on almost everything
  • Solid API to build on and work with, a few annoying quirks here and there for super complex use cases but overall very well documented and works well
  • Most Merchant Success Managers are good and genuinely want to be helpful
  • A fantastic user interface, very logical and easy to use
  • Tons and tons and tons of out of the box integrations. Easily the best integration marketplace of the e-commerce platforms. There's an app for that.
Anonymous | TrustRadius Reviewer

Cons

Multichannel Importer App

  • Not sure yet. So far it's been great.
Alan Morgan | TrustRadius Reviewer

Shopify Plus

  • Some features that are non-negotiates for some businesses are missing, or are only available if you use Shopify Payments. One that comes to mind is saved/vaulted credit cards.
  • Many aspects of Shopify Plus, including pre-built reporting features and widgets in the admin interface are very obviously built for small businesses. The larger you get as a business, the more irrelevant many of Shopify Plus features become.
  • Shopify Plus does not have a robust POS at all. The POS is not enterprise-level.
Anonymous | TrustRadius Reviewer

Support Rating

Multichannel Importer App

No score
No answers yet
No answers on this topic

Shopify Plus

Shopify Plus 10.0
Based on 1 answer
Always are quick to answer our questions and help us find a solution
Anonymous | TrustRadius Reviewer

Alternatives Considered

Multichannel Importer App

I don't have experience with other products
Alan Morgan | TrustRadius Reviewer

Shopify Plus

Shopify is definitely more intuitive and easier to get running than Magento. Think of it as Shopify being built for the user and Magento being built for the developer. Overall, they both have similar capacities but I would choose Shopify every time over Magento. Brightpearl has no eCommerce built in functionality but we used to use it similarly to how we use Shopify and FarApp and we run into the same issues (although the product sync is a built more stable on the FarApp side).
Jeffrey Hilliard | TrustRadius Reviewer

Return on Investment

Multichannel Importer App

  • It frees up my time and lets me perform other online retail duties.
Alan Morgan | TrustRadius Reviewer

Shopify Plus

  • It allows us to train our employees easy on this tool, allowing them to be able to place orders for customer correctly. And better able to assist our customers.
  • Allows us to keep all our order information in one place, and use that order information for our loyalty program and marketing.
Rachel Blankenship | TrustRadius Reviewer

Screenshots

Pricing Details

Multichannel Importer App

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Shopify Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Multichannel Importer App
10.0
Shopify Plus
8.8

Support Rating

Multichannel Importer App
Shopify Plus
10.0

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