OneDesk vs. Todoist

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OneDesk
Score 8.0 out of 10
N/A
OneDesk, from the company of the same name in Montreal, combines Help Desk & Project Management software into a single application. The solution includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow the user to serve customers while working on projects in the same platform.
$55
per month
Todoist
Score 9.0 out of 10
N/A
Doist, a company boasting an entirely globally distributed workforce, offers Todoist, a project management platform emphasizing the needs of a distributed workforce. The application emphasizes tracking events over time with advanced closed task and progress reporting, with custom graphics for sharing or ease of review.
$36
per user, per year
Pricing
OneDeskTodoist
Editions & Modules
Per User Per Month (Billed Annually)
$9
Paid Annually
Per User Per Month (Billed Monthly)
$11
Paid Monthly
Premium
$36
per user, per year
Business
$60
per user, per year
Offerings
Pricing Offerings
OneDeskTodoist
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsFor any number of user licences, you can choose to pay the monthly price and cancel at any time. If you would like to pay annually in advance, we thank you by giving you 2 months free per year.
More Pricing Information
Community Pulse
OneDeskTodoist
Top Pros

No answers on this topic

Top Cons

No answers on this topic

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OneDeskTodoist
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All AlternativesView all alternativesView all alternatives
User Ratings
OneDeskTodoist
Likelihood to Recommend
-
(0 ratings)
9.3
(76 ratings)
Usability
-
(0 ratings)
9.0
(8 ratings)
Support Rating
-
(0 ratings)
8.4
(32 ratings)
User Testimonials
OneDeskTodoist
Likelihood to Recommend
OneDesk
No answers on this topic
Doist
There have been lots of times when we need to add a new habit into our daily work routines, and having the option to do so in the To-Doist app on the very first screen is incredibly helpful. It's a good reminder, and I believe that professionals who truly appreciate and properly value the implementation of good habits would be very grateful for this feature. It's also a time saver because you don't have to manually type it in every day/week / etc.
Read full review
Pros
OneDesk
No answers on this topic
Doist
  • Free plan offers two viewing options and 4 color themes; paid plans offer more
  • Can integrate with Google Calendar, IFTTT, and Zapier apps
  • Viewing format is pretty uncomplicated, including sidebar, easy on the eyes
  • Importable and exportable data, emails
  • Optional beta testing opportunities (can opt in/opt out at any time)
Read full review
Cons
OneDesk
No answers on this topic
Doist
  • The Todoist application now works almost identically across all platforms. There is a minor improvement that I would like to see on iOS and that is the ability to show task count by custom filter.
  • In Board view, I want to be able to easily add sub-tasks to a parent task.
  • Besides those two minor improvements, I am extremely happy with the application.
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Usability
OneDesk
No answers on this topic
Doist
Excellent features and concept, simple implementation, but the software is not very clear in training new users and communicating features. The occasional unexplained crash or freeze is not handled gracefully by the desktop software, requiring either the user or tech support to manually restart.
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Support Rating
OneDesk
No answers on this topic
Doist
I've used Todoist for about three years now and I haven't needed to contact support, which I'm considering a 10 out of 10. Honestly, their platform is so easy to use that I never had to look up a knowledge base or forum to be able to do what I wanted in Todoist. So I'm not sure what their support system looks like or how it works, but I do know that if I haven't needed support, that's also a good sign!
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Alternatives Considered
OneDesk
No answers on this topic
Doist
[Todoist: To-Do List & Task Manager] is significantly simpler and cheaper than most of the alternatives and doesn't complicate the management of tasks with a plethora of unnecessary features. While all the alternatives have strong feature sets, what Todoist does better than any of them is manage tasks, in theory the central point of them all.
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Return on Investment
OneDesk
No answers on this topic
Doist
  • Location-based reminders ensured that my staff didn't miss things when they went onsite with a customer. This has led to renewals on a regular basis.
  • Sharing of task visibility for managers with their direct reports has enhanced 1-on-1 meetings and ensured that field coaches kept focused
  • The cost of Todoist vs. the value it creates is a huge selling point for the software. For the price per user, I've found nothing that even comes close!
Read full review
ScreenShots

OneDesk Screenshots

Screenshot of Gantt Chart with click & drag capability allows you to change start & end dates, add time constraints, and more.Screenshot of Hierarchical tree view shows relationship between nested tickets, projects, and porfolios.Screenshot of View all tickets and who they have been assigned in customizable views.Screenshot of Kanban Status Board allows you to customize the columns of statuses and click & drag to change status.Screenshot of Hierarchical tree view shows relationship between nested tasks, projects, and porfolios.

Todoist Screenshots

Screenshot of Available on every device.Screenshot of Organise work and life.Screenshot of Collaborate in projects.Screenshot of Create your own workflow.