Likelihood to Recommend I strongly recommend it for general management of personal data privacy programs and risk and contract management, it complies with all major world legislation in addition to being easy and fast. Not recommended for data discovery still requires refinement.
Read full review Piwik Pro Core is especially perfect for smaller businesses that want to have an alternative to Google's ecosystem. You can do a lot of the great stuff you can do with GA UA and GA4. But it still needs some tweaking. Especially for some bigger companies who have a lot of events, it would be great to have some smaller payment steps, as of right now it can be quite steep for some companies to pay the bill if you go above 500.000 events per month. Nevertheless, I believe this is one of the better options available when data ownership and privacy come to mind.
Read full review Pros Reputable website scanner, which verify and screen the traffic. The data mapping from OneTrust is another merit, very articulate. OneTrust offers the required assessment automation, very outstanding. Finally, OneTrust has the breach scan, and incident response. Read full review Manage all campaigns and increase large volumes of data. It has an excellent activity panel through which you can have complete visibility of each activity you carry out. It's great to track all interactions between users and track all conversions. Read full review Cons There are irritating inconsistencies in the user interface between the various modules Reporting capabilities are limited The platform does not reveal its secrets easily. You will be rewarded if you can allocate a team member to specialize on the platform. Read full review Filtering: ip ranges, hostnames, regex. These are a few things that aren't possible like we are used to. Tag Manager: not all tags/triggers are possible yet to what we are used to. Are more progressive payment model: more little steps to buy a plan. Custom dimensions: they weren't available but are now. But they aren't that user friendly yet as I'm used to. Read full review Reliability and Availability We have used a shared hosted tenant managed by OneTrust for over three years with only one instance of a lengthy (4+ hours) unexpected outage which happened years ago.
Read full review Performance We selected a European hosting location based on our initial use case, however, our usage of the OneTrust platform has expanded globally to where the majority of users sit in the Americas or Asia-Pacific regions. There is a noticeable lag when navigating the platform for users located far away from the hosting location.
As a user, you can mitigate any sluggish response time by the aggressive use of multiple browser tabs. I commonly have one tab open on an Inventory detail screen, another tab on an Assessment window, and maybe another tab on a customized inventory list screen. If one tab is slow I hop to another tab and work on that tab while the first tab responds.
Read full review Support Rating Both our customer rights access and cookie consent advisors were responsive and helpful in getting us trained on using the platform and the various assets implemented on our website. We had multiple training sessions that were more than enough in getting all of the users on our team familiar with what we needed to do.
Read full review We had to contact the support several times in the beginning and they really took their time to explain the different functions in detail. So in terms of support I can definitely recommend Piwik PRO.
Read full review Online Training An implementation specialist worked with us remotely during our initial deployment. Due to the diverse geographic locations of my organization's participants, the implementation and training had to be done remotely (this was before COVID-driven remote work).
The implementation specialist was knowledgeable and helpful but to really get full benefit from the platform I encourage organizations to dedicate a specialist within your company to really study and learn the platform.
Read full review Alternatives Considered First, when we compare OneTrust Privacy and Data Governance Cloud to the software I mentioned above, OneTrust Privacy and Data Governance Cloud software was way more affordable than the other 2. Also, along with the other 2 software, OnTrust was one of the most user friendly tool/software we've ever used.
Read full review Piwik Pro's support for multiple sites saved me a lot of time. To view reports from numerous client sites, I'll have to access a single dashboard. Its digest reports save time and are simple enough for non-technical executives to understand. It gives us access to information about individual users that Google doesn't allow us to see as a whole. It will allow users to express their desires more clearly. As a result, this one is significantly more useful compared to other tools.
Read full review Scalability The platform has exceptional capabilities to customize the user interface, reports, and recorded information. In most cases, the customization can be compartmentalized so that if the customization performed for Department A is determined to not impact Department B, the customization can be hidden from Department B.
We have four different departments using the IT Risk Management module. Three departments share their work in what we call the 'shared data risk management zone'. Another department is using IT Risk Management for a bespoke portfolio risk management task, and the customization for this department is largely hidden from the other departments.
Read full review Return on Investment Populates metadata into a centralized and easily searchable data catalog. Ensures data regulatory requirements are understood. Orchestrates data governance activities. Monitors and flag violations across our data ecosystem. Read full review We have obtained a good impact both economically and in data integration. It has allowed us to collect and analyze all the data of our clients, and to create groups that allow us to divide potential clients and make personalized messages. We use the Enterprise plan because it provides us with the necessary tools and unlimited features. Read full review ScreenShots