<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
264 Ratings
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Workplace by Facebook

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
264 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

OnSolve Critical Event Management & Mass Notification

MIR3 is very well suited to customize your broadcasts and notifications so you're prepared. If a call initiator opts to modify an existing callout message via phone, however, I don't believe there's a way to modify the associated response actions, which can become confusing.
Maryann DeMaria | TrustRadius Reviewer

Workplace by Facebook

Workplace is great as a team collaboration and communication tool that is easy to deploy and eliminates friction. I would also recommend it to small agencies who need a client communication portal as it does a great job filling the need. It is also a great tool for associations, community teams, and specialty groups like a club or employee group. As long as guidelines are set and you do not have a predisposition towards paranoia, I would think any group that has a need for communication that needs to be centralized, this can serve you well.
David Faustina | TrustRadius Reviewer

Feature Rating Comparison

Project Management

OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
7.3
Task Management
OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
7.0
Gantt Charts
OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
7.3
Scheduling
OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
6.9
Workflow Automation
OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
7.0
Mobile Access
OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
8.6
Search
OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
7.8
Visual planning tools
OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
6.5

Communication

OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
7.6
Chat
OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
8.8
Notifications
OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
8.5
Discussions
OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
8.3
Surveys
OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
7.7
Internal knowledgebase
OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
7.2
Integrates with GoToMeeting
OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
6.9
Integrates with Gmail and Google Hangouts
OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
6.7
Integrates with Outlook
OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
6.8

File Sharing & Management

OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
7.8
Versioning
OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
7.9
Video files
OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
8.3
Audio files
OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
8.3
Document collaboration
OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
7.2
Access control
OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
7.8
Advanced security features
OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
7.6
Integrates with Google Drive
OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
7.1
Device sync
OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
8.2

Pros

OnSolve Critical Event Management & Mass Notification

  • Easy to set up
  • Easy to update
  • Easy to download and upload data
Maryann DeMaria | TrustRadius Reviewer

Workplace by Facebook

  • It is so easy to introduce to employees because it has the same look and feel as Facebook, which the majority of our employees are already familiar with.
  • It's a communications, collaboration, and file/document sharing tool all rolled up into one. It eliminates the need for other software.
  • Our HR team uses it constantly to keep employees up to date on company news and for polling to get feedback on new initiatives.
Adam Montgomery | TrustRadius Reviewer

Cons

OnSolve Critical Event Management & Mass Notification

  • Some of the extended options can be confusing, but they've provided definitions that appear when you linger on an option. That's helpful, but the extended options interactions can still be a little confusing.
  • I'd like to be able to share the complete notification process with users as a reference guide, I don't think that's available.
Maryann DeMaria | TrustRadius Reviewer

Workplace by Facebook

  • Limited project management options - no good way to track tasks or projects, so other tools are needed.
  • Easy to dismiss for people who don't see the value - the Facebook-like nature of the tool can be a liability when it comes to wanting management to take it seriously.
  • Chat interface has downsides - the standalone chat applications can be a bit buggy, and the chat interface within the web view is not ideal.
  • No intuitive way to message a group - chat options like Slack are better at easily messaging a group or department, where in Workplace you have to be a member of a group to start a conversation.
Anonymous | TrustRadius Reviewer

Usability

OnSolve Critical Event Management & Mass Notification

No score
No answers yet
No answers on this topic

Workplace by Facebook

Workplace by Facebook 5.1
Based on 2 answers
Having to download multiple apps just to use the tool is very cumbersome. Facebook would have make this better by wrapping it in as a main feature within their app, but having to use multiple apps to see discussions and walls is so frustrating.
Anonymous | TrustRadius Reviewer

Support Rating

OnSolve Critical Event Management & Mass Notification

No score
No answers yet
No answers on this topic

Workplace by Facebook

Workplace by Facebook 8.4
Based on 26 answers
Workplace by Facebook is an excellent fit in respect of support and documentation. It has excellent tutorials and documentation, as well. The UI and UX are already great as it is developed and maintained by Facebook, so most of the times, there is no need for any support or documentation.
Rahul Kumar | TrustRadius Reviewer

Alternatives Considered

OnSolve Critical Event Management & Mass Notification

We didn't compare them to other available notification systems
Maryann DeMaria | TrustRadius Reviewer

Workplace by Facebook

We simply chose this tool to avoid the dispersion of our employees when using it, and since it is an extension of Facebook social network, there was no greater risk of resistance to change. If another option was chosen, perhaps our team would not be as efficient as possible in carrying out the work activities. This was the most important reason and I think we were not wrong.
Marlon Seijas | TrustRadius Reviewer

Return on Investment

OnSolve Critical Event Management & Mass Notification

  • N/A This is a preparedness tool for our organization.
Maryann DeMaria | TrustRadius Reviewer

Workplace by Facebook

  • Workplace by Facebook hasn't had any negative impact on my business as of yet and the only positive impact I can think of is that it easily helps me find agents for my clients in different states.
  • Workplace by Facebook hasn't helped me make any money, but it does educate me on the new tools my company releases so that I can better help my clients.
Katelyn Rylee | TrustRadius Reviewer

Pricing Details

OnSolve Critical Event Management & Mass Notification

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Workplace by Facebook

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

OnSolve Critical Event Management & Mass Notification
10.0
Workplace by Facebook
8.0

Usability

OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
5.1

Support Rating

OnSolve Critical Event Management & Mass Notification
Workplace by Facebook
8.4

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