What users are saying about
7 Ratings
4 Ratings
7 Ratings
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Score 9.4 out of 100
4 Ratings
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Score 10 out of 100

Likelihood to Recommend

Opal

I honestly cannot recommend this tool enough. Opal is such a valuable tool for brand content creators and there is nothing like it available. If you're serious about content marketing and have a need to find ways to collaborate, plan and provide more visibility among teams, then Opal really is the only way to go. One more thing that's not being mentioned: The tool is simply amazing but it's only as amazing is the team behind the tool. Their customer support and willingness to quickly be in touch when needed is a key feature within itself. Seriously, such a good team of people.
Kenji Onozawa | TrustRadius Reviewer

Socialtext

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Opal
7.9
Socialtext
7.6
Task Management
Opal
9.1
Socialtext
8.0
Gantt Charts
Opal
9.1
Socialtext
7.0
Scheduling
Opal
9.1
Socialtext
9.0
Workflow Automation
Opal
9.1
Socialtext
8.0
Mobile Access
Opal
1.0
Socialtext
4.0
Search
Opal
9.1
Socialtext
9.0
Visual planning tools
Opal
9.1
Socialtext
8.0

Communication

Opal
6.1
Socialtext
7.2
Chat
Opal
4.5
Socialtext
7.0
Notifications
Opal
9.1
Socialtext
6.0
Discussions
Opal
4.5
Socialtext
9.0
Surveys
Opal
Socialtext
4.0
Internal knowledgebase
Opal
Socialtext
10.0

File Sharing & Management

Opal
9.1
Socialtext
Versioning
Opal
9.1
Socialtext
Video files
Opal
9.1
Socialtext
Audio files
Opal
9.1
Socialtext
Document collaboration
Opal
9.1
Socialtext
Access control
Opal
9.1
Socialtext

Pros

Opal

  • Content planning: you can look at one asset and see how it is being used across multiple channels by multiple teams.
  • Content collaboration: it is really easy to see what other people and teams are contributing to an asset, or how they are using it. We can also duplicate content that was created by another team to use as a starting point in our own content collaboration.
  • High level/big picture overview: Opal allows us to see content that is being created, planned and scheduled very easily; it goes beyond social content (which we can also see in Sprinklr) to show us content created across multiple channels.
Kelly Rigotti | TrustRadius Reviewer

Socialtext

  • Version history - Always keeps the edited versions and one can revert back any time
  • Creating and Editing an article is very easy and intutive
  • Sharing the articles with peers
Anonymous | TrustRadius Reviewer

Cons

Opal

  • No publishing capabilities, for the most part.
  • No analytics tie-ins.
  • Rather pricey.
  • Requires someone to really manage the structure in order to keep the tool organized and use it effectively. When this is done right, though, it's worthwhile.
Anonymous | TrustRadius Reviewer

Socialtext

  • Search needs a ton of improvements. It was very slow a year ago
  • Search result quality was also not that good
  • I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Opal

Opal 10.0
Based on 1 answer
No answer on this topic is available.

Socialtext

Socialtext 6.0
Based on 1 answer
We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system
Anonymous | TrustRadius Reviewer

Alternatives Considered

Opal

You get for what you paid for. Opal has more features
Teena Thach | TrustRadius Reviewer

Socialtext

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.
Anonymous | TrustRadius Reviewer

Return on Investment

Opal

  • Opal allows for more discipline in marketing as teams are better aligned on messaging and big moments.
  • Opal cuts down on communication breakdowns and mistakes, which in the end leads to more happy customers.
  • I think Opal provides the team with more confidence as everyone is on the same page. With everything in one place rather than communications being lost in emails, etc., everyone is more efficient and can work knowing that there is one source of truth.
Kenji Onozawa | TrustRadius Reviewer

Socialtext

  • We get solutions to concerns much faster
  • We promote interactions with the other depts
  • We listen and have discussions
Anonymous | TrustRadius Reviewer

Screenshots

Socialtext

Pricing Details

Opal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Socialtext

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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