What users are saying about
7 Ratings
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Top Rated
126 Ratings
7 Ratings
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Score 5.4 out of 100

PRTG

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Top Rated
126 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

OpenNMS

We've been using OpenNMS for network monitoring and have been fairly happy with it. There can be a bit of a learning curve to the setup and installation which might turn some people off, but if you can work through the learning curve it's a pretty powerful tool at the awesome price of free (paid support is available).
Anonymous | TrustRadius Reviewer

PRTG

PRTG is well suited to any organization that needs to monitor devices and systems on their network. Compared to other products on the market, it is is easy to set up, manage and use on a day-to-day basis.The only place where it would be less appropriate would possibly be an environment where multiple probes were required for geographic purposes and a probe device (ie, a PC) isn't available in each location. This is fairly unlikely, however, but would depend on the network infrastructure.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

OpenNMS
PRTG
8.4
Automated network device discovery
OpenNMS
PRTG
8.7
Network monitoring
OpenNMS
PRTG
9.3
Baseline threshold calculation
OpenNMS
PRTG
8.3
Alerts
OpenNMS
PRTG
9.2
Network capacity planning
OpenNMS
PRTG
7.7
Packet capture analysis
OpenNMS
PRTG
8.4
Network mapping
OpenNMS
PRTG
7.6
Customizable reports
OpenNMS
PRTG
8.1
Wireless infrastructure monitoring
OpenNMS
PRTG
8.0
Hardware health monitoring
OpenNMS
PRTG
9.1

Pros

OpenNMS

  • When we used OpenNMS you could download the base package for free and configure it fairly easily for your own environment. You can't beat that kind of price break.
  • OpenNMS had a very nice looking GUI that was easily navigated and fairly straightforward to understand and configure.
  • There were a wide variety of add-ons available for download and implementation.
Derrick Barnsdale | TrustRadius Reviewer

PRTG

  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
Dan Reynolds | TrustRadius Reviewer

Cons

OpenNMS

  • We've had a few issues with delayed alerting.
  • I haven't quite figured out how to make topologies work yet, but I haven't spent a ton of time on it either.
  • We've also had a bit of trouble importing some MIBs, but that usually boiled down to working with the vendor to make sure we had the right MIBs and dependencies.
Anonymous | TrustRadius Reviewer

PRTG

  • Windows Only: PRTG does not support any other platform. Personally, I do not like tools that run on Windows because Windows requires a frequent update, which means downtime. You want your monitoring tool to be as highly available and low maintenance as possible. That and you also require a server license and Windows consume more hardware resource than other platforms. PRTG needs to add support for Linux.
  • Limited ability to do things in bulk. There is no way I know of to mass onboard devices or to mass edit devices. So you will by modifying 1 device at a time. For instance, it would be useful to modify the name or company of 200 devices in one shot.
  • Somewhat weak widgets and dashboard. If you put a lot of effort into it, you can probably come out with a very useful dashboard to keep an eye on key systems/devices. However, some widgets can look nice at first but they are not so useful or easy to understand. Again, it can be done, but a lot of effort is needed to get it right.
  • White interface only. This might not seem like a big deal, but if you have people who use the tool all the time to keep an eye on the system, it can strain your eyes. Need a dark theme.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

OpenNMS

No score
No answers yet
No answers on this topic

PRTG

PRTG 10.0
Based on 2 answers
It is now an essential tool for monitoring and maintaining the health of our network and systems.
Anonymous | TrustRadius Reviewer

Usability

OpenNMS

No score
No answers yet
No answers on this topic

PRTG

PRTG 9.0
Based on 1 answer
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
Anonymous | TrustRadius Reviewer

Support Rating

OpenNMS

No score
No answers yet
No answers on this topic

PRTG

PRTG 8.6
Based on 28 answers
I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.
Anonymous | TrustRadius Reviewer

Alternatives Considered

OpenNMS

OpenNMS's more attractive GUI and its price break were the main reasons our company chose to explore and use this product. However, it never managed to actually replace Nagios which had a much more established hold within the company. Perhaps we were over-monitoring, but our company claimed a $100k loss per hour of downtime.
Derrick Barnsdale | TrustRadius Reviewer

PRTG

Nagios and Icinga (which is itself a fork from Nagios) are decent enough solutions for free, being open source. They do take more to set up and maintain, with quite a lot of manual work and agent installs in some cases. So in comparison with PRTG, they require more labor, but PRTG requires more capital. I also feel like PRTG is more robust, and stable; it's never crashed or required a complete reinstall, which I've definitely had to do with Icinga in the past.PRTG runs on Windows, while the other two are Linux. That only matters if you're more familiar with one or the other, of course, but it does take more to set up a LAMP server sometimes.
Robert Paul | TrustRadius Reviewer

Return on Investment

OpenNMS

  • We've been able to improve our customers' experience.
  • Because we're able to respond to issues quicker, we're able to better meet our SLAs.
  • We are able to see smaller problems and address them before they become big problems.
Anonymous | TrustRadius Reviewer

PRTG

  • Given us a nice, controlled, ringed-fence portal to deliver to customers for them to view monitoring on the services we sell them.
  • Given us plenty of metrics to allow us to measure SLA's and OLA's.
  • Given us the tools to deploy proactive measures for service outages.
Jamie Imms | TrustRadius Reviewer

Pricing Details

OpenNMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

PRTG

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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