OpenText Digital Asset Management for SAP Solutions vs. WoodWing Assets

We are using SAP System and SAP products for eCommerce as well. Our business has a big catalog of products and offerings. Also based on time products images, documents and videos get modified so frequently. So these digital assets flow to applications very frequently and there are many use cases where images format and quality need to be checked. As OpenText has provided integration with SAP without much effort application is ready. Also features of rights and permissions and meta-tagging, sharing features are very useful and help businesses to reduce operating costs as well as deliver a similar experience to users.

Incentivized

WoodWing Assets work exceptionally well in companies where they have a large number of digital files, that they need to manage and search. Media, advertising and marketing companies benefit significantly when using Assets to manage their digital images, video and content as the most approved as well as latest versions are automatically kept of every digital file. Companies that have a small number of digital files, with probably less than 10 staff, probably don't need a system to manage their actual digital files, provided they are in a structured folder base, that everyone can access.

Incentivized

• Maintaining DIY videos for the products.
• Managing and modifying product images based on multiple categories.
• Managing pdf and other documents corresponding to clients product.
• Centrally managed , creation and we have reused content for our business easily.

Incentivized

• Faster Load Times
• Improves your SEO efforts by decreasing browser load times
• Saves your server resources by caching assets

Incentivized

• Customer support can be improved.
• Looking for iOS and Android apps for this tool.
• If possible please provide trial version.

Incentivized

• Can be a bit expensive when compared to other CDN alternatives such as AWS or Cloudinary
• Learning curve involved for the user interface/dashboards
• Lacks more advanced manipulation of assets that can be served dynamically

Incentivized

It is incredibly easy. For an idea on the onboarding or training of a basic user, this is the only system we know of that training takes literally 1 hour, and the basic user is fully up to speed. Very intuitive user experience. Easy ability to share files (simply right click). Easy ability to search for all digital files, and even content within the digital files, if you cant remember what the file name was - just this feature alone saved us hours everyday

Incentivized

WoodWing support has been good, they do feedback quickly when reporting an issue and do keep you up to date with where they are in the process of resolving the support issue. The support team is knowledgeable and take the time to fully understand the issue. I do feel they should have an online support ability to assist with basic user issues, as opposed to having to log a ticket every time, but that would be the only reason I have not given them a 10.

Incentivized

Overall Elvis DAM is a great product although when you compare the solution to other providers of similiar asset CDNs such as Amazon's AWS, Rackspace CDN or Cloudinary it can get quite expensive. This is especially true if you have a team that is at the larger enterprise level in which case you are charged by the user.

Incentivized

• OpenText has helped business a lot to provide similar customer experience.
• Features like accessibility and permissions which is very much controlled and this really helped us to reduce the effort of management.
• OpenText created a positive impact on our business as it helped to increase more online orders to our channel.
• Increased branding experience

Incentivized

• Easy to implement and execute
• Reduced our bandwidth and overall web operating costs
• Improved customer satisfaction with faster speed load times

Incentivized