Likelihood to Recommend
We had been slowly implementing Oracle products to replace several existing systems and so we needed a platform that would work to integrate across all of these solutions. Our company is fairly large and we work with a variety of clients and vendors as well. We needed an easier way for everyone to access information and discuss what data and future integration were most appropriate.
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We use Salesforce Lightning Platform in everyday business as sales coordinators. By using this tool, we are able to send new requests to clients and communicate regarding pending proposals in real-time. This also tool holds many of our client accounts where we are able to monitor their sales and revenue.
Read full review Pros Oracle Cloud Platform can provide consistent latency guarantees in multiple geographics. It works well with Oracle Database that is being used as the primary database without the need for custom configuration. Oracle Cloud Platform has reasonable customization options to fine-tune it for workloads that require very low latency for events/transactions. Read full review Reporting and Dashboards are thorough and can show a wealth of important data to inform and scale processes. It's helpful in a high volume sales cycle to be able to quickly identify weak points in performance and productivity so that adjustments can be made. Highly customizable. We are able to customize just about everything which allows us to track very specific things and in theory create better efficiency. Parent/Child account hierarchy exists which is helpful. Contact records can be associated with multiple accounts and opportunities. This, in theory, should minimize duplicates and mismanagement of contacts. Console helps a lot with data nesting. Having a fairly comprehensive look at an account without searching through various tabs and sections speeds up an otherwise cumbersome platform. Read full review Cons Going with any Oracle Cloud Platform Solution for BI Implementation, I would prefer a strong/powerful Oracle tool to push data in Oracle Cloud Datawarehouse. There are chances of overage charges on using the Oracle Cloud Platform, if you choose to implement any services with non-allocated core CPU. So expect to give some alert before even allowing to implement any service with not allocated core CPU or remove the displaying of non-allocated CPUs for users. It can allow options where Oracle Cloud storage container username password as never expired. Read full review Can be cumbersome: takes multiple clicks to get where you need to go Lightning is slower than original Salesforce, and it is very noticeable The UI change means sometimes I can't find what I need, so I have to switch back to the Classic version to find it Read full review Usability
This builds off a number of things I have already mentioned. This question completely depends on the competence of the developer. This makes the user friendliness of the UI 50/50. However if you have the ability I would say it is quite UI friendly.
Read full review Support Rating
Salesforce's support is top-notch. They have subject-matter experts that are accessible at all times to address needs as they come up. They let you know in advance when there are system updates and enhancements so that you are prepared for upcoming changes. I've never had an issue that wasn't addressed immediately when reaching out for support.
Read full review Alternatives Considered
If you already have considerable Oracle licenses, then Oracle Cloud Platform is the best option. If most of your applications and needs are Windows-based, then
is the best choice. Google GCP is on par with Oracle Cloud Platform in various features, including global reach. Cisco Hybrid Cloud Platform is an excellent choice if you have some interesting network requirements for the application to be deployed.
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We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.
Read full review Return on Investment I only used the trial version, but I liked the rich UI experience. It was easy to understand. I liked the fact that there are a lot of apps in the app store. A lot of brands use Oracle which leads to trust. It's also scalable. As a consultant, this is something I can recommend to my customers over Amazon AWS Cloud because it has the built-in security that you don't have to buy separately. Easy to integrate. My clients are looking for a one-stop ecosystem that can be used for everything including HR, Security, Analytics, Dashboards, and user experience. This saves me time as a consultant as well. Read full review Better visibility of Accounts and Contacts interactions makes it easier to maintain during employee transitions. Tracking of current jobs and relating them to past jobs is very useful. More efficient use of Sales Reps time. Sales Managers have good visibility into how their people are working. Read full review ScreenShots