What users are saying about

Oracle CRM On Demand

101 Ratings
Score 8 out of 101

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Likelihood to Recommend

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi profile photo

Feature Rating Comparison

Sales Force Automation

Oracle CRM On Demand
9.0
Customer data management / contact management
Oracle CRM On Demand
9.0
Workflow management
Oracle CRM On Demand
9.2
Territory management
Oracle CRM On Demand
8.6
Opportunity management
Oracle CRM On Demand
8.6
Integration with email client (e.g., Outlook or Gmail)
Oracle CRM On Demand
9.0
Contract management
Oracle CRM On Demand
9.5
Quote & order management
Oracle CRM On Demand
8.7
Interaction tracking
Oracle CRM On Demand
9.3
Channel / partner relationship management
Oracle CRM On Demand
9.1

Customer Service & Support

Oracle CRM On Demand
9.3
Case management
Oracle CRM On Demand
9.1
Call center management
Oracle CRM On Demand
9.6
Help desk management
Oracle CRM On Demand
9.3

Marketing Automation

Oracle CRM On Demand
9.5
Lead management
Oracle CRM On Demand
9.6
Email marketing
Oracle CRM On Demand
9.4

CRM Project Management

Oracle CRM On Demand
9.3
Task management
Oracle CRM On Demand
9.6
Billing and invoicing management
Oracle CRM On Demand
9.1
Reporting
Oracle CRM On Demand
9.2

CRM Reporting & Analytics

Oracle CRM On Demand
9.0
Forecasting
Oracle CRM On Demand
8.5
Pipeline visualization
Oracle CRM On Demand
9.4
Customizable reports
Oracle CRM On Demand
9.1

Customization

Oracle CRM On Demand
9.1
Custom fields
Oracle CRM On Demand
9.3
Custom objects
Oracle CRM On Demand
8.9
Scripting environment
Oracle CRM On Demand
9.1
API for custom integration
Oracle CRM On Demand
9.1

Security

Oracle CRM On Demand
9.4
Single sign-on capability
Oracle CRM On Demand
9.4
Role-based user permissions
Oracle CRM On Demand
9.4

Social CRM

Oracle CRM On Demand
9.4
Social data
Oracle CRM On Demand
9.2
Social engagement
Oracle CRM On Demand
9.5

Integrations with 3rd-party Software

Oracle CRM On Demand
9.5
Marketing automation
Oracle CRM On Demand
9.3
Compensation management
Oracle CRM On Demand
9.8

Platform

Oracle CRM On Demand
9.4
Mobile access
Oracle CRM On Demand
9.4

Pros

  • Increased sales productivity.
  • It helps the sales team to focus on selling rather than searching for information.
  • It has a smart and simple integrated solution for managing marketing campaigns and activities.
Jenny lester profile photo

Cons

  • It's tedious to learn how the software works.
  • It may be slow when we are having a poor connection.
Jenny lester profile photo

Usability

Oracle CRM On Demand9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi profile photo

Implementation

Oracle CRM On Demand10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand profile photo

Alternatives Considered

Oracle on demand is customizable and I can configure to meet the complex of customers unique needs. Compared to other software similar to Oracle On Demand it is seamless and very stable with regular maintenance.
Jenny lester profile photo

Return on Investment

  • Increased sales productivity
  • Improving management
  • Improving staff management
  • Better forecasting
Jenny lester profile photo

Pricing Details

Oracle CRM On Demand

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details