What users are saying about
106 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101

Likelihood to Recommend

Oracle CRM On Demand

Suits well for tracking customer prospects, opportunities and contacts. It is a reliable data entry and data storage, has ways to integrate with other systems for mass uploads.When it comes to model specific business requirements around sales data, it is limited. We had to build a custom application that gets all data from On Demand and develop custom reporting, automatic sending of reports, reminders etc.
Cristian Bodnarasec profile photo

Feature Rating Comparison

Sales Force Automation

Oracle CRM On Demand
8.8
Customer data management / contact management
Oracle CRM On Demand
9.0
Workflow management
Oracle CRM On Demand
9.0
Territory management
Oracle CRM On Demand
8.9
Opportunity management
Oracle CRM On Demand
8.8
Integration with email client (e.g., Outlook or Gmail)
Oracle CRM On Demand
9.0
Contract management
Oracle CRM On Demand
8.5
Quote & order management
Oracle CRM On Demand
8.5
Interaction tracking
Oracle CRM On Demand
8.6
Channel / partner relationship management
Oracle CRM On Demand
8.4

Customer Service & Support

Oracle CRM On Demand
8.7
Case management
Oracle CRM On Demand
8.6
Call center management
Oracle CRM On Demand
9.0
Help desk management
Oracle CRM On Demand
8.6

Marketing Automation

Oracle CRM On Demand
9.2
Lead management
Oracle CRM On Demand
9.3
Email marketing
Oracle CRM On Demand
9.1

CRM Project Management

Oracle CRM On Demand
8.8
Task management
Oracle CRM On Demand
8.9
Billing and invoicing management
Oracle CRM On Demand
9.2
Reporting
Oracle CRM On Demand
8.4

CRM Reporting & Analytics

Oracle CRM On Demand
8.6
Forecasting
Oracle CRM On Demand
8.8
Pipeline visualization
Oracle CRM On Demand
8.8
Customizable reports
Oracle CRM On Demand
8.3

Customization

Oracle CRM On Demand
8.6
Custom fields
Oracle CRM On Demand
9.0
Custom objects
Oracle CRM On Demand
8.4
Scripting environment
Oracle CRM On Demand
8.3
API for custom integration
Oracle CRM On Demand
8.8

Security

Oracle CRM On Demand
9.4
Single sign-on capability
Oracle CRM On Demand
9.1
Role-based user permissions
Oracle CRM On Demand
9.6

Social CRM

Oracle CRM On Demand
9.6
Social data
Oracle CRM On Demand
9.5
Social engagement
Oracle CRM On Demand
9.7

Integrations with 3rd-party Software

Oracle CRM On Demand
8.9
Marketing automation
Oracle CRM On Demand
8.8
Compensation management
Oracle CRM On Demand
9.1

Platform

Oracle CRM On Demand
9.3
Mobile access
Oracle CRM On Demand
9.3

Pros

Oracle CRM On Demand

  • Leads, opportunities, and client management
  • Support desk management
  • Sharing communications on leads and opportunities
  • Reporting and forecasting
Marcia Gibson profile photo

Cons

Oracle CRM On Demand

  • User interface
  • User experience
Marcia Gibson profile photo

Usability

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi profile photo

Implementation

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand profile photo

Alternatives Considered

Oracle CRM On Demand

Oracle on demand is customizable and I can configure to meet the complex of customers unique needs. Compared to other software similar to Oracle On Demand it is seamless and very stable with regular maintenance.
Jenny lester profile photo

Return on Investment

Oracle CRM On Demand

  • It provides great ROI to us as we are also using other Oracle products such as Oracle Financials to make our business much stronger and serve our clients to meet their needs.
Seema Yadav profile photo

Pricing Details

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison