189 Ratings
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Score 7.3 out of 100
8 Ratings
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Score 4 out of 100

Likelihood to Recommend

Oracle CX Sales (formerly Oracle Engagement Cloud)

It is a really good solution when it comes to insights on companies where you want to place your products because it tells you all the information where you can attach the use of your solution, the only thing is that it needs more information on mid-market.
ABRAHAM PABLO | TrustRadius Reviewer

SALESmanago

They are very strong in Europe and if you are an Eastern European entrepreneur on the US East Coast, they might be a better fit than HubSpot or Marketo. But if you are new to marketing automation, it could be a difficult learning curve. And at present (Feb 2017) the European exchange rates make it an unattractive. There are also some issues with price transparency. Add-on fees can mount up.
Lou Covey | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
SALESmanago
Customer data management / contact management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.5
SALESmanago
Workflow management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.1
SALESmanago
Territory management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.1
SALESmanago
Opportunity management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.5
SALESmanago
Integration with email client (e.g., Outlook or Gmail)
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.3
SALESmanago
Contract management
Oracle CX Sales (formerly Oracle Engagement Cloud)
7.8
SALESmanago
Quote & order management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.2
SALESmanago
Interaction tracking
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.2
SALESmanago
Channel / partner relationship management
Oracle CX Sales (formerly Oracle Engagement Cloud)
6.7
SALESmanago

Customer Service & Support

Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
SALESmanago
Case management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
SALESmanago
Call center management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
SALESmanago
Help desk management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
SALESmanago

Marketing Automation

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.5
SALESmanago
Lead management
Oracle CX Sales (formerly Oracle Engagement Cloud)
9.0
SALESmanago
Email marketing
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
SALESmanago

CRM Project Management

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.7
SALESmanago
Task management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.9
SALESmanago
Reporting
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
SALESmanago

CRM Reporting & Analytics

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.6
SALESmanago
Forecasting
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
SALESmanago
Pipeline visualization
Oracle CX Sales (formerly Oracle Engagement Cloud)
7.9
SALESmanago
Customizable reports
Oracle CX Sales (formerly Oracle Engagement Cloud)
9.5
SALESmanago

Customization

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.3
SALESmanago
Custom fields
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.8
SALESmanago
Custom objects
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.8
SALESmanago
Scripting environment
Oracle CX Sales (formerly Oracle Engagement Cloud)
7.7
SALESmanago
API for custom integration
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.1
SALESmanago

Security

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.7
SALESmanago
Single sign-on capability
Oracle CX Sales (formerly Oracle Engagement Cloud)
9.0
SALESmanago
Role-based user permissions
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.5
SALESmanago

Social CRM

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
SALESmanago
Social data
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
SALESmanago
Social engagement
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
SALESmanago

Integrations with 3rd-party Software

Oracle CX Sales (formerly Oracle Engagement Cloud)
9.2
SALESmanago
Marketing automation
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
SALESmanago
Compensation management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
SALESmanago

Platform

Oracle CX Sales (formerly Oracle Engagement Cloud)
6.6
SALESmanago
Mobile access
Oracle CX Sales (formerly Oracle Engagement Cloud)
6.6
SALESmanago

Email & Online Marketing

Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
6.9
WYSIWYG email editor
Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
7.1
Dynamic content
Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
5.3
Ability to test dynamic content
Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
6.2
Landing pages
Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
6.7
A/B testing
Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
8.5
Mobile optimization
Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
7.2
Email deliverability reporting
Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
5.3
List management
Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
7.2
Triggered drip sequences
Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
8.7

Lead Management

Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
8.9
Lead nurturing
Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
8.7
Lead scoring and grading
Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
9.1
Data quality management
Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
8.7
Automated sales alerts and tasks
Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
9.1

Campaign Management

Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
8.4
Calendaring
Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
8.4
Event/webinar marketing
Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
8.3

Social Media Marketing

Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
7.0
Social sharing and campaigns
Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
7.7
Social profile integration
Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
6.4

Reporting & Analytics

Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
6.3
Dashboards
Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
6.3
Standard reports
Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
6.3
Custom reports
Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
6.3

Platform & Infrastructure

Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
7.7
API
Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
8.7
Role-based workflow & approvals
Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
8.0
Customizability
Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
8.3
Integration with Salesforce.com
Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
7.0
Integration with Microsoft Dynamics CRM
Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
7.0
Integration with SugarCRM
Oracle CX Sales (formerly Oracle Engagement Cloud)
SALESmanago
7.0

Pros

Oracle CX Sales (formerly Oracle Engagement Cloud)

  • Each time we've had a hurdle, we were given internal assistance to ensure we were not left alone.
  • It is easily customizable to add and subtract anything you see fit (we've added additional filters down to the zip code, state, rep's name, etc. to filter through data most effectively.
  • There is no lag in the system. If you see it there, it is tracked in real time.
Simon Vargas | TrustRadius Reviewer

SALESmanago

  • The solution is easy to use, once you learn it. Given that the marketing automation software is very complex, they managed to create a user-friendly interface, easy to use even without programming knowledge.
  • Educates users and customers - It is impressive how many resources SALESmanago invested in educating customers. We are talking about video tutorials, webinars every Tuesday, Wednesday and Thursday, blog articles, infographics, free eBooks, Marketing Automation Day, events etc.
  • Multiple tools integrated into one - it's a habit that you find all the information and tools you need in one place. There are other solutions on the market, but SALESmanago is among the only ones that provides an overview
  • 30 day free trial - the advantage is that you do not have to pay first to use the solution. In the 30 day trial you have the opportunity to discover all the secrets of this tool and see if it fits to your business.
daraban cosmin | TrustRadius Reviewer

Cons

Oracle CX Sales (formerly Oracle Engagement Cloud)

  • Although not necessarily designed for it, our sales team finds it difficult to use the product for tracking demo units.
  • The mobile version of the application falls very short. Our IT department fields a lot of complaints regarding its functionality.
  • Following application upgrades - which are frequent - we often have to rebuild some of the custom screens we created.
Anonymous | TrustRadius Reviewer

SALESmanago

  • Using all possible features is hard. There is a need for individual strategy, but that is done well by their partners.
  • Timing and cooldowns could be done better.
  • Drag and drop creators are not top notch in market at the moment.
David Vopelka | TrustRadius Reviewer

Likelihood to Renew

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 7.0
Based on 26 answers
So far it is all good with BigMachines, looking for new features since Oracle acquisition has created a lot of expectations. We have outlined our limitations (out of box functionality) in our periodic customer successor advice meetings for a while, hope we get a resolution soon. Also, the BigMachines user license fee has increased a lot in the last three years.
Eugine G Amalraj | TrustRadius Reviewer

SALESmanago

No score
No answers yet
No answers on this topic

Usability

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 4.0
Based on 6 answers
The software UI can be as complex or as simple as you need it to be (depending on the business). It does require training others on quote configuration and the order in which to build out order positions prior to configuring a quote. Once users are trained;however, it is fairly straight-forward. The UI is still more static than other new wizard/drag-and-drop models, but it get's the job done
Stephen Crane | TrustRadius Reviewer

SALESmanago

No score
No answers yet
No answers on this topic

Reliability and Availability

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 10.0
Based on 6 answers
Other than one day two years ago and an hour or two a few times since then due to data center outages, it has been very reliable
Anonymous | TrustRadius Reviewer

SALESmanago

No score
No answers yet
No answers on this topic

Performance

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 8.0
Based on 4 answers
It depends upon the day however there are so many failure points with online services, including our internet service, that this is probably closer to 9 with the latest version
Anonymous | TrustRadius Reviewer

SALESmanago

No score
No answers yet
No answers on this topic

Support Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 2.2
Based on 6 answers
Some specific support personal was good and fixed some problems fast using proper solutions. But when one of them went to sleep when we had critical issues and they do unreported commits to our production environment which caused issues and they were hiding it?? you can not give more than a two (maybe even that is too much). They also failed to add a feature for us which also bring the grade down.
Anonymous | TrustRadius Reviewer

SALESmanago

No score
No answers yet
No answers on this topic

In-Person Training

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 8.0
Based on 2 answers
They have pretty good training. Our business analysts have been able to go to entry and advanced level training. They have a train the trainer model. Our business analyst attended training, then trained the rest of our staff.
Anonymous | TrustRadius Reviewer

SALESmanago

No score
No answers yet
No answers on this topic

Implementation Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 2.0
Based on 12 answers
It was a much more technical implementation than we thought. It involved much more code.

Future releases have made and will make administering the tool easier.

EDL consulting had one good developer, but when he was moved off, they were horrible to work with.

The BMI sales team does a “BOA” or a “Business Operation Assessment” which is extremely valuable, not only for them to scope an implementation and get more reach within the organization, but it is also a documentation of business process that most organizations don’t have. It highlights inefficiencies and allows for correction during implementation.

Having a dedicated team (in-house) for implementation is key
Anonymous | TrustRadius Reviewer

SALESmanago

No score
No answers yet
No answers on this topic

Alternatives Considered

Oracle CX Sales (formerly Oracle Engagement Cloud)

We debated a few different options, including a home-grown custom program, uCommerce, and just using only Oracle Commerce Cloud. Since we had already decided to use Oracle Commerce Cloud over uCommerce, the integrations available between OCC, Oracle's ERP system, and Oracle CPQ definitely seemed like the easiest option with the greatest benefits. However, the cost/benefit of Oracle CPQ was more apparent when we were ready to launch more complex configurations across all of our product groups.
Michael Weissberg | TrustRadius Reviewer

SALESmanago

Salesmanago is more affordable and has better behavior analytics when compared with others.
Indra Jaya | TrustRadius Reviewer

Return on Investment

Oracle CX Sales (formerly Oracle Engagement Cloud)

  • As an account manager who does a lot of their own prospecting, DataFox has literally saved myself and my co-workers hours per week in prospecting. Manually finding companies and assembling lists can take a long time, but with DataFox what took hours before can now be accomplished in 15 minutes.
  • DataFox has allowed our team to reach more companies faster. Expanding our reach means more exposure, which means more demos and more closed deals.
Shane Finnegan | TrustRadius Reviewer

SALESmanago

  • The tool has been ROI neutral. It cost us nothing but made us nothing
  • Having experience in a little known marketing automation system has increased our credibility as a consulting service
Lou Covey | TrustRadius Reviewer

Screenshots

Pricing Details

Oracle CX Sales (formerly Oracle Engagement Cloud)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SALESmanago

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
222 USD*

* number of contacts/per month

Rating Summary

Likelihood to Recommend

Oracle CX Sales (formerly Oracle Engagement Cloud)
7.4
SALESmanago
3.5

Likelihood to Renew

Oracle CX Sales (formerly Oracle Engagement Cloud)
7.0
SALESmanago

Usability

Oracle CX Sales (formerly Oracle Engagement Cloud)
4.0
SALESmanago

Reliability and Availability

Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
SALESmanago

Performance

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
SALESmanago

Support Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)
2.2
SALESmanago

In-Person Training

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
SALESmanago

Implementation Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)
2.0
SALESmanago

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