Likelihood to Recommend
As mentioned in pros and cons, it depends on the use cases. Most of the normal chatbot use cases can be handled by ODA. If you want to build a chatbot with menu style or conversation style (it is not straight forward but it can be done), ODA can be perfect. If use cases are to also include AI with emotional intelligence to make conversational more interactive and also be able to detect through AI engine automatically what a person would like to do or perform or ask, then ODA may not fit for it. If you also are looking for virtual agents through tighter IVR integration then ODA may not be right. There are a few limitations around the number of words in the text to voice feature.
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Powow is well suited for meetings, multi-meetings, and having everyone in the team involved. It simplifies the process of decision-making and any process within our business that needs multiple people working at the same time. It allows people to focus on the meeting instead of taking notes as Powow uses audio transcription to create summaries about everything said. It also allows getting relevant insights and analytics that are really helpful for the business. In my own case, being a fashion and design store requires hand on meetings and work that can't be done thru the internet. Also, for very important meetings or information, you can't really rely on the transcripts as they are not perfect. Even though Powow is relatively new, it has mainly positive aspects.
Read full review Pros Oracle AI processes natural language well and the conversations pick a good flow. It recognizes pattern of behavior for more refined results with each implementation under machine learning. Read full review It facilitates the communication among people within our business. Includes the option to have multi-meetings. Provides a transcript of everything said during the meeting. Provides summaries for easy recap and follow up. Read full review Cons Our clients have reported that upon integration with Siri for voice commands, the results are pretty obvious (basic) Nd the conversation is unnatural. The languages it supports are very limited. Read full review It could allow for more payment options beyond credit cards. Read full review Alternatives Considered
I selected Oracle Digital Assistant against all other digital assistant platforms as this platform works like a charm with any Oracle application. It integrates well with Oracle Integration Cloud. Th
e new beta version has an inbuilt conversation builder which can be used to build conversation without the YAML code.
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Even though all of the mentioned platforms are helpful for meetings and teamwork, Powow is so much better. First, it allows multi-meetings, facilitating the job of the managers and heads of every team to be involved in all the work done. Also, it has audio transcripts that avoid the need for note-taking, making people pay full attention to the meeting. Provides as well insights and analysis related to the business and meeting content that are really helpful for the business. The AI component to extract patterns and sentiments across multiple meetings is a huge tool for managers and heads of teams to identify key issues and mitigate risks.
Read full review Return on Investment We've had a good integration with our existing databases and applications. Our customers are crypto traders and we've had more engagement with them, which means a lot to us. Read full review Reduced the design thinking and design process time in half as it helped with team communication. Allowed to start multiple projects during the year. Gave helpful insights that allowed the business to increase customer satisfaction and sales. Cut costs on physical offices as 90% of the job is done remotely. Read full review ScreenShots