Paligo vs. Umbraco CMS

Paligo is particularly well suited for developing similar document sets for multiple products or product lines. It is not a page layout application, so don't expect the same capabilities as popular applications for graphics-heavy documentation. With some up-front time developing good layouts, however, Paligo does manage to create very usable PDF output for customer-facing documents.

Incentivized

Umbraco CMS is the perfect tool for a company that is looking to keep their website updated. The simple to use tools and templates means updating and creating new pages is easy. The WYSIWYG editor is a nice feature, however, for accessibility, there should be some more guidance on what is suitable to be used on the CMS.

Incentivized

• The review mode is super convenient. Comparing a snapshot of the previous versions with the current one clearly outlines the respective changes and reduces the necessary content to review tremendously.
• The option to reuse text fragments is another handy feature. Text fragments will be updated whenever the original text fragment is altered is also extremely helpful.
• Managing a content's structure was never easier. An intuitive drag & drop functionality allows you to design your document's structure however you like.
• You can also fork content, in addition to reuse text fragments. This is another helpful option that no longer requires you to create repetetive chapters over and over.

Incentivized

• Quick to learn. For most if cases, developer needs to know Razor coding.
• Doesn't require back-end programming.
• Has build in users management (developers, content managers) and members management consoles (users of the site).
• Clear admin tool (especially in version 7)
• Fast.
• Creating code from scratch, so it is easier to create clean code.

• The amount of CSS/JS required to customize a site's appearance can be cumbersome
• Product documentation can be lacking, specifically with integrations; in some cases, support offered no real help when trying to solve a problem with an integrated service
• Some features require extensive development experience to use, which can sometimes be an obstacle to less-experienced team members

Incentivized

• Speed for older sites - Umbraco content can load slowly if you have thousands of pages of content. Of course, this would not be a problem for simpler websites
• Complexity - since the product is free out-of-the-box, it will take technical expertise to get Umbraco setup properly

Incentivized

Paligo single-sources beautifully. Allows for customization. Has the best translation features. Has the best support services.

Incentivized

Generally, I'm very happy with Paligo and the productivity gains that I get from using it. There are a few arbitrary limitations on structure, and when applying conditional formatting, that I don't really understand. Unlinking / editing reused text uses this broadly inscrutible colour-coding that I just hate. It would be nice to double-click a component, make edits, then respond to a popup asking if I want to confirm the edit for all linked content, or unlink this instance. Likewise converting from an informal topic insertion to duplicates of its raw contents.

Incentivized

Many end users will be overwhelmed with the admin interface. Some common functions are buried in menus

Incentivized

Occasionally, errors will appear in the admin that make it impossible to work without developer support.

Incentivized

Working in the admin panel (adding / reviewing / editing content) is very slow. The public facing site speed is dependent on what the pages are doing and how well the code was written (whether it is optimized for speed).

Incentivized

All the support requests I've submitted have been resolved in one way or another. Sometimes it takes some back and forth, which is to be expected. This is where being on a different continent becomes a drawback. Since we became Enterprise users, we've also had an additional level of help and support from a dedicated account manager in the US, and the resolutions seem to come more quickly

Incentivized

Support for Umbraco-owned paid plugins is nonexistent.

Incentivized

Online training is often based on older versions of the platform. So, you'll have to fill in the gaps on your own.

Incentivized

Everything went well

Incentivized

Spend the time to wireframe the content structure prior to diving in. This helps speed the process of implementation and it serves as documentation for end users.

Incentivized

We moved from Flare to Paligo. One of the main reasons was the fact that Paligo is a cloud product. Collaboration with anyone outside of our team was more difficult with Flare. Also, maintaining a server for Flare content was going to become an issue, and overall I felt the Flare desktop product was prone to errors and issues. The flexibility of assigning Paligo licenses was a huge factor, as was the stability of the cloud platform.

Incentivized

Umbraco's templating is far superior than WordPress, Drupal and Joomla, but it's update process is WAY behind those platforms. The release schedule of Umbraco is way to often and most releases are to fix something missed in the previous release and not an improvement or new feature of the CMS

Without significant development, the product does not scale well.

Incentivized

• I am not involved in the financial decisions for my company regarding Paligo; the decision to migrate our content to this environment predates my hiring. However, I know that the migration effort from WordPress to Paligo was an initially heavy lift, but any content migration effort would be. I believe that ultimately, getting our content out of WordPress was a positive move, and I look forward to seeing what Paligo will help us accomplish in the future. Sorry, no hard numbers from me. :)

• Has helped us to create more engaging pages that push people to complete the online forms
• We have seen more people buy from us since we launched our new look website
• We can easily update the content without waiting for the development team to make changes

Incentivized