What users are saying about
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29 Ratings
5 Ratings

Patriot Software

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29 Ratings
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Score 8.8 out of 100
5 Ratings
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Score 9.4 out of 100

Feature Set Ratings

  • Patriot Software and PaycheckCity are tied in 1 feature set: Payroll Management

Payroll Management

8.3

Patriot Software

83%
8.3

PaycheckCity

83%
Patriot Software ranks higher in 5/7 features

Pay calculation

9.4
94%
15 Ratings
8.0
80%
3 Ratings

Support for external payroll vendors

10.0
100%
1 Rating
9.0
90%
3 Ratings

Off-cycle/On-Demand payment

8.2
82%
5 Ratings
8.0
80%
3 Ratings

Benefit plan administration

6.0
60%
3 Ratings
8.0
80%
3 Ratings

Direct deposit files

9.0
90%
11 Ratings
9.0
90%
3 Ratings

Salary revision and increment management

8.5
85%
13 Ratings
8.3
83%
3 Ratings

Reimbursement management

7.0
70%
6 Ratings
8.0
80%
3 Ratings

Attribute Ratings

  • Patriot Software and PaycheckCity are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.3

Patriot Software

93%
20 Ratings
9.3

PaycheckCity

93%
3 Ratings

Likelihood to Renew

9.0

Patriot Software

90%
1 Rating

PaycheckCity

N/A
0 Ratings

Usability

9.2

Patriot Software

92%
10 Ratings

PaycheckCity

N/A
0 Ratings

Support Rating

9.1

Patriot Software

91%
10 Ratings

PaycheckCity

N/A
0 Ratings

Likelihood to Recommend

Patriot Software

Patriot PAY is well-suited to a company that has a 10-day window between the end of the pay period and the payday. The company size makes very little difference and it is easy to use for any company. It is also very progressive in development and improvement. If a company has a small window for turn-around, but fairly consistent payroll amounts (such as a lot of salary workers), Patriot PAY might also be a good fit for them.

Companies with tight turn-around times or payrolls that vary significantly in direct deposit amounts might have difficulty using Patriot PAY.
Jake Douglas | TrustRadius Reviewer

PaycheckCity

This is a great tool that works extremely well for smaller businesses. I am not sure how it would perform against enterprise tools.
Anonymous | TrustRadius Reviewer

Pros

Patriot Software

  • It is simple, intuitive and straightforward in its design. Someone with little experience with roles in human resources roles, bookkeeping or payroll can quickly learn how to set-up the software and run payroll regularly by reading through the support portion of the site, or by contacting the helpful staff at Patriot. Patriot staff have walked me through issues or guided me on the phone as I learned how to use a function of the software.
  • Patriot provides comprehensive quarterly tax filing records, including 941s, state unemployment compensation tax payments, state employer's tax and local employer's tax filings. You can also generate payroll or tax deposit reports over a specific time period or per employee.
  • The support and FAQ pages available on Patriot are very practical and written in an easy to understand manner. Using the information provided there, I was able to properly set up new employees according to local and state filing requirements.
Shannon Bronico | TrustRadius Reviewer

PaycheckCity

  • Easily generates reports and year end tax data
  • Does not limit or add to cost when needing more resources
  • Saves us tons of time by streamlining the process
Anonymous | TrustRadius Reviewer

Cons

Patriot Software

  • Connecting with outside software - we have an issue of Patriot not recognizing donors when connected to other websites when all the information is the same minus a middle initial
  • Giving an error page when something small is off. Instead of giving an easy to fix error notification, Patriot brings the user to an error page and they have to reenter everything.
  • Fixing dates easily. If a date is entered incorrectly, 8/13/21 instead of 2021, an error pop up appears but the user has to click enter/okay many times or refresh the page in order to fix this issue.
  • Enter vs Tab key - Patriot loves the tab key but if the user clicks enter instead, many times it brings them to the home page.
Anonymous | TrustRadius Reviewer

PaycheckCity

  • Could have more functionality but it is definitely great for the cost.
  • More responsive support team.
Anonymous | TrustRadius Reviewer

Pricing Details

Patriot Software

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$10 per month

Patriot Software Editions & Modules

Edition
Basic Payroll$10/mo + $4 per employee/contractor
Full Service Payroll$30/mo + $4 per employee/contractor
Accounting Basic$15/mo (unlimited use)
Accounting Premium$25/mo (unlimited use)
  1. none
Additional Pricing Details
Patriot Software has two payroll options to choose from: Basic Payroll, and Full Service payroll software. Both start with a simple three-step payroll process. With the Full Service Payroll, Patriot will collect, deposit, and file your federal, state, and local payroll taxes on your behalf. With full-service payroll, your end-of-the-year payroll tax filing is included at no extra charge! Print W2s on 8 x 1/2 x 11 plain white office paper to hand to your employees, or post to the free employee portal. Also, we offer free direct deposit.

PaycheckCity

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

PaycheckCity Editions & Modules

Additional Pricing Details

Likelihood to Renew

Patriot Software

Patriot Software 9.0
Based on 1 answer
It works well because it is cheap for us.
Michael Krieger | TrustRadius Reviewer

PaycheckCity

No score
No answers yet
No answers on this topic

Usability

Patriot Software

Patriot Software 9.2
Based on 10 answers
I think it is great once things are setup as for general user looking to look for simple things like a copy of a paystub or a current pay rate for an employee. However, to find specialized things like a state withholding number or payroll integration settings those do require a bit more digging to find or possibly a call to customer service for help.
Anonymous | TrustRadius Reviewer

PaycheckCity

No score
No answers yet
No answers on this topic

Support Rating

Patriot Software

Patriot Software 9.1
Based on 10 answers
Generally speaking it is pretty good that when I need to call somebody up for a payroll question I can generally within five minutes get somebody on the phone and they can help me resolve the problem or specify where specifically I need to go or contact to find my answers. However, that being said, for my specific situation as a partner my assigned contact has not always been very responsive.
Anonymous | TrustRadius Reviewer

PaycheckCity

No score
No answers yet
No answers on this topic

Alternatives Considered

Patriot Software

I briefly used Intuit Online Payroll, and it was expensive, had no support, and was very frustrating to use.I also used 3 local tax companies for payroll - they were extremely expensive and messed up all of the time. Their employee turnover was very annoying (and it seemed to happen every other month) and each employee did things differently. When I let one of my employees go, the last company paid them after termination (2 weeks of salary), and had to get into a legal battle because the employee would not give the money back.
Anonymous | TrustRadius Reviewer

PaycheckCity

This is really the only tool I have personally used but it has saved a lot of time and worked well so we have not had the need to try another. There are not really any competitors or options we have tried besides traditional payment methods
Anonymous | TrustRadius Reviewer

Return on Investment

Patriot Software

  • It boosts my time available for client-facing activities by not having to spend as much time processing payroll.
  • It helps me deliver accurate reports to my CPA at tax time regarding employee wages and employer taxes.
  • Through the online portal, I can easily track year-to-date taxes my company has paid.
Anonymous | TrustRadius Reviewer

PaycheckCity

  • Helps us save time
  • Makes payments easier
  • Helps to automate a lot of the processes
  • Less errors
Anonymous | TrustRadius Reviewer

Screenshots

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