Patriot Software vs. PaycheckCity

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Patriot Software
Score 9.0 out of 10
N/A
Patriot Software headquartered in Canton, Ohio offers Patriot PAY, their benefits administration and payroll software.
$17
per month
PaycheckCity
Score 9.5 out of 10
N/A
PaycheckCity is an online paycheck, salary, tax and withholding calculator from Symmetry Software, powered by the Symmetry Tax Engine.N/A
Pricing
Patriot SoftwarePaycheckCity
Editions & Modules
Basic Payroll
$17/mo + $4 per employee/contractor
Accounting Basic
$20/mo (unlimited use)
Accounting Premium
$30/mo (unlimited use)
Full Service Payroll
$37/mo + $4 per employee/contractor
No answers on this topic
Offerings
Pricing Offerings
Patriot SoftwarePaycheckCity
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPatriot Software has two payroll options to choose from: Basic Payroll, and Full Service payroll software. Both start with a simple three-step payroll process. With the Full Service Payroll, Patriot will collect, deposit, and file federal, state, and local payroll taxes on the customer's behalf; end-of-the-year payroll tax filing is included at no extra charge. Print W2s on 8 x 1/2 x 11 plain white office paper to hand to employees, or post to the free employee portal. Also, Patriot Software offers free direct deposit.
More Pricing Information
Features
Patriot SoftwarePaycheckCity
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Patriot Software
8.3
15 Ratings
0% above category average
PaycheckCity
8.3
3 Ratings
0% above category average
Pay calculation9.515 Ratings8.03 Ratings
Support for external payroll vendors10.01 Ratings9.03 Ratings
Off-cycle/On-Demand payment8.65 Ratings8.03 Ratings
Benefit plan administration6.03 Ratings8.03 Ratings
Direct deposit files9.211 Ratings9.03 Ratings
Salary revision and increment management8.213 Ratings8.33 Ratings
Reimbursement management6.46 Ratings8.03 Ratings
Best Alternatives
Patriot SoftwarePaycheckCity
Small Businesses
Justworks
Justworks
Score 8.7 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.4 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.4 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.7 out of 10
Infor Human Resources
Infor Human Resources
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Patriot SoftwarePaycheckCity
Likelihood to Recommend
9.6
(20 ratings)
9.5
(3 ratings)
Likelihood to Renew
9.0
(1 ratings)
-
(0 ratings)
Usability
9.3
(10 ratings)
-
(0 ratings)
Support Rating
8.8
(10 ratings)
-
(0 ratings)
User Testimonials
Patriot SoftwarePaycheckCity
Likelihood to Recommend
Patriot Software
Patriot PAY is well-suited to a company that has a 10-day window between the end of the pay period and the payday. The company size makes very little difference and it is easy to use for any company. It is also very progressive in development and improvement. If a company has a small window for turn-around, but fairly consistent payroll amounts (such as a lot of salary workers), Patriot PAY might also be a good fit for them.

Companies with tight turn-around times or payrolls that vary significantly in direct deposit amounts might have difficulty using Patriot PAY.
Read full review
Symmetry Software
This is a great tool that works extremely well for smaller businesses. I am not sure how it would perform against enterprise tools.
Read full review
Pros
Patriot Software
  • It is simple, intuitive and straightforward in its design. Someone with little experience with roles in human resources roles, bookkeeping or payroll can quickly learn how to set-up the software and run payroll regularly by reading through the support portion of the site, or by contacting the helpful staff at Patriot. Patriot staff have walked me through issues or guided me on the phone as I learned how to use a function of the software.
  • Patriot provides comprehensive quarterly tax filing records, including 941s, state unemployment compensation tax payments, state employer's tax and local employer's tax filings. You can also generate payroll or tax deposit reports over a specific time period or per employee.
  • The support and FAQ pages available on Patriot are very practical and written in an easy to understand manner. Using the information provided there, I was able to properly set up new employees according to local and state filing requirements.
Read full review
Symmetry Software
  • Easily generates reports and year end tax data
  • Does not limit or add to cost when needing more resources
  • Saves us tons of time by streamlining the process
Read full review
Cons
Patriot Software
  • Connecting with outside software - we have an issue of Patriot not recognizing donors when connected to other websites when all the information is the same minus a middle initial
  • Giving an error page when something small is off. Instead of giving an easy to fix error notification, Patriot brings the user to an error page and they have to reenter everything.
  • Fixing dates easily. If a date is entered incorrectly, 8/13/21 instead of 2021, an error pop up appears but the user has to click enter/okay many times or refresh the page in order to fix this issue.
  • Enter vs Tab key - Patriot loves the tab key but if the user clicks enter instead, many times it brings them to the home page.
Read full review
Symmetry Software
  • Could have more functionality but it is definitely great for the cost.
  • More responsive support team.
Read full review
Likelihood to Renew
Patriot Software
It works well because it is cheap for us.
Read full review
Symmetry Software
No answers on this topic
Usability
Patriot Software
I think it is great once things are setup as for general user looking to look for simple things like a copy of a paystub or a current pay rate for an employee. However, to find specialized things like a state withholding number or payroll integration settings those do require a bit more digging to find or possibly a call to customer service for help.
Read full review
Symmetry Software
No answers on this topic
Support Rating
Patriot Software
Generally speaking it is pretty good that when I need to call somebody up for a payroll question I can generally within five minutes get somebody on the phone and they can help me resolve the problem or specify where specifically I need to go or contact to find my answers. However, that being said, for my specific situation as a partner my assigned contact has not always been very responsive.
Read full review
Symmetry Software
No answers on this topic
Alternatives Considered
Patriot Software
I briefly used Intuit Online Payroll, and it was expensive, had no support, and was very frustrating to use. I also used 3 local tax companies for payroll - they were extremely expensive and messed up all of the time. Their employee turnover was very annoying (and it seemed to happen every other month) and each employee did things differently. When I let one of my employees go, the last company paid them after termination (2 weeks of salary), and had to get into a legal battle because the employee would not give the money back.
Read full review
Symmetry Software
This is really the only tool I have personally used but it has saved a lot of time and worked well so we have not had the need to try another. There are not really any competitors or options we have tried besides traditional payment methods
Read full review
Return on Investment
Patriot Software
  • It boosts my time available for client-facing activities by not having to spend as much time processing payroll.
  • It helps me deliver accurate reports to my CPA at tax time regarding employee wages and employer taxes.
  • Through the online portal, I can easily track year-to-date taxes my company has paid.
Read full review
Symmetry Software
  • Helps us save time
  • Makes payments easier
  • Helps to automate a lot of the processes
  • Less errors
Read full review
ScreenShots

Patriot Software Screenshots

Screenshot of Payroll is carried out with a simple 3-step processScreenshot of Payroll can be run on any device with internet or data connection. There is no need to download and maintain a separate payroll app.Screenshot of Comprehensive payroll reports to sort by work location, employee, and date range.