PeopleGrove vs. Raklet Community & Membership Management Software

Peoplegrove works incredibly well for our students in the College of Liberal Arts and some Caspersen Graduate School programs (Master in Finance, Data Analytics). It does not function as well for our Theological School students.

Incentivized

Raklet Membership Management Software is most suitable for membership-based organizations like ourselves. If you want to create different membership plans and restrict some of the content for your paid members, Raklet can definitely be helpful. Also, our members were never this engaged before we decided on the solution. The membership management is off the hook; we can see all the activities of our members, and we don't need to manually correct their information, as they are able to update themselves. But if you want to sell physical goods to your members, you would need to use another marketing base besides Raklet Membership Management Software. We were able to go through, as we restricted some pages only to our paid members.

• Innovation. PeopleGrove regularly works on the platform to provide the best possible experience, tools, and opportunities for the end user and to make administration of the platform as seamless as possible for the administrators of the platform within Drew.
• Responsiveness. When a support ticket is submitted, PG generally responds within less than a day. That said, support tickets are rarely necessary because PG has so much online guidance available for administrators.
• Customer Service. PG has an amazing support team for each customer. We have been very happy with the support we receive from our contacts within PeopleGrove.

Incentivized

• Membership management
• Great customer service
• Value for money is off the chain
• All the necessary features are included

• There is a feature within groups where an admin of a group can add a resource, but cannot pin the resource. Only the hub admin can go in to pin the resource. It would be preferable to allow group admins to perform that function.

Incentivized

• An online store would be nice
• Separate section for newsletter subscriptions
• More payment getaway options

We actually evaluated several companies when selecting the platform in 2017 but most of the other businesses no longer exist. We selected PeopleGrove over Graduway because at the time Graduway appeared cluttered while PeopleGrove was then and has remained "clean."

Incentivized

We also evaluated those products before moving on with Raklet Membership Management Software. I would say the main problem is that these products are well-pronounced among membership management softwares. For this reason, first, their interfaces looked outdated and boring, and we would like to have a better landing page to promote our readers to visit our website. Secondly, they are not as flexible as we like them to be. Most of the other solutions offered one-for-all; we didn't feel like using them because we wanted something special and customized.

• Approzimately 1/3 of our students across the CLA and Graduate School are on the platform to use it to explore the alumni network.
• The platform has features that ease staff burden; gone are the days of manual matching of students and alums. Students can access alums directly -- and when a program is implemented, matching can be done automatically after just noting a few parameters. And reminderr to meet are automatic!

Incentivized

• Increased efficiency
• Affordable CRM solution
• Promote people to subscribe at our pages