PhantomBuster is a tool that allows one to create code-free automations of tasks on the web or social networks. It can also be set to perform data extractions from any source on the internet, directly to a CRM or database.
$30
per month
Workato
Score 8.7 out of 10
N/A
Workato is a cloud or on-premise automation and integration platform with enterprise-grade
capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300
business applications and enables task automation across apps.
PhantomBuster is not a business intelligence tool, and should not be used with that expectation. It's made to scrape data, making it easy for those less tech-savy or scraping data from searches. It's up to the user to determine what you get out of this tool. We used two templates mostly, the Linkedin search scraper, and the Google Maps scraper. We are sponsors of several business organizations, so we would use the sales NAVIGATOR filter to pull people who are also part of those groups as their members. The Google Maps template as I explained previously was fundamental to push our Google Business Profile consulting. As an example, if you're looking to scrape contact data from a chamber of commerce directory, this is the perfect tool.
Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
First of all, PhantomBuster comes at a very low price point for us. We're more than happy to keep paying it just based on that. Price is not the only motivator alone though. PhantomBuster makes pulling the information you need very easy. Myself and my team require little support to run this tool and we also appreciate efficiency.
Due to prebuilt recipes, Workato is easy to learn and use for non-technical users if their use case fits the existing recipes. It is not easy for non-technical users to create, modify, debug or maintain complex integrations that are outside the prebuilt recipes.
They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.
I don't really have the opportunity to test another Data Extraction tool like Phantombuster. When I started my job they already have bought this tool so I learned how to use it and honestly I do not have any need to change it. I think Phantombuster is the best for this
We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato. We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
