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Premier Bank Platform vs. SAP for Banking

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Premier Bank Platform

    Score6.4 out of 10
    N/AFinancial technology company Fiserv offers the Premier Bank Platform to banking institutions, providing an environment to integrate data and manage bank operations in a simplified browser-based interface.N/A

    SAP for Banking

    Score8.3 out of 10
    N/ASAP offers banking software, with a wide range of features for customers of retail and commercial banks, featuring mobile and online self-service support, and on the institution side revenue, performance and risk management, along with payment processing and loan management.N/A
    Pricing
    Premier Bank PlatformSAP for Banking
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Premier Bank PlatformSAP for Banking
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Premier Bank PlatformSAP for Banking
    Considered Both Products
    Fiserv
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    Premier Bank PlatformSAP for Banking
    Likelihood to Recommend
    6.4
    (1 ratings)
    6.9
    (5 ratings)
    User Testimonials
    Premier Bank PlatformSAP for Banking
    Likelihood to Recommend
    Fiserv
    Premier Bank Platform is well suited for a banking environment, it wouldn't really make sense to use it in any other kind of environment. We are a medium sized bank who outsources Platform and it suits us fairly well. They are some issues with Fiserv from time to time but overall Platform allows us to complete our banking duties quickly and with relative ease. Fiserv takes care of updating all aspects of Platform for us so from an IT perspective it saves us a lot of headaches. Most end users are satisfied with Platform, the only grumbling you'll typically hear about is when the service is unavailable.
    Incentivized
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    SAP
    I think when we have a big company [than] managing the finance is not possible by manual or old data entry. Hence these are the solutions that make the task easier. Small scale requirements can be Managed by other means as banks might be charging the Premium from companies which may be costly for smaller companies.
    Incentivized
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    Pros
    Fiserv
    • Because the Premier Bank Platform is developed by Fiserv, a very large company, there are considerable resources to continue to develop Premier and roll out new solutions.
    • It holds most all of our customer data in one central location and transfers that data to other Fiserv apps fairly well.
    • It is fairly intuitive and most users pick up on it quickly.
    Incentivized
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    SAP
    • It helps with retrieving and updating information on the server.
    • I can easily retrieve information regarding credit for a customer and process information to provide [the] best solution.
    • SAP also assists in compliance management.
    Incentivized
    Read full review
    Cons
    Fiserv
    • The software itself is currently a bit dated, but it will be overhauled here sometime in 2019.
    • We outsource the platform and sometime the connections to Fiserv are not reliable which cause the platform to be unusable.
    • Fiserv has several different platforms and Premier seems to be the most dated of the bunch, again that appears to be changing in 2019 but in the interim it still remains an issue
    • The customer support can sometimes be lacking when facing issues with the platform, they will tell you they'll fix it later but give no time frames as to when that might be.
    Incentivized
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    SAP
    • migration is very tough and not easy to use tools, more [improvement] required in data migration tools.
    • Mobile applications are not user friendly in terms if UI design.
    • House banking configurations are complex for any changes and require intense knowledge for implementation.
    Incentivized
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    Alternatives Considered
    Fiserv
    No answers on this topic
    SAP
    I ll recommend SAP for Banking or other accordingly to the size of the company, if you are part of a global company and you need to have access to the big picture & All your assets then this is the right tool, if you have a small company or Fintech then you can work on an open source App
    Incentivized
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    Return on Investment
    Fiserv
    • Platform is absolutely critical to our daily bank operations. It's a bit on the expensive side to setup and maintain but in the end worth the money because of the complete coverage it provides in daily business functions.
    • There are several competitors to Platform but Premier is what our bank has used for many years, even before it's Fiserv acquisition, and what many employees are comfortable with. A switch would involve a massive investment in retraining.
    • A negative impact can be on when there are outages or mishaps on Fiserv's side. Fiserv has a tendency to not compensate you even when they should be obligated to. They seem to play the outlast you game where they hope you will give up and stop asking.
    Incentivized
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    SAP
    • Harmonization in the data is reducing the reconciliation efforts
    • SAP provides a better innovation visibility in the banking solutions space
    Incentivized
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