What users are saying about
Top Rated
33 Ratings
11 Ratings
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Score 8.7 out of 101
Top Rated
33 Ratings
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Score 7.6 out of 101

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Likelihood to Recommend

Private Media Channel

I'm not sure what the average user is looking for, but I can imagine a number of scenarios for which the platform offers a very flexible hosting service for a variety of users, with plenty of bells and whistles, for a reasonable costs that can protect content while offering a good interface between the publisher and their viewers.
Charles H. Green profile photo

Brightcove

How stylized do you want you player to be? How much customization do you need to implement? I think Brightcove is a great solution if you are looking for simplicity in your video delivery. For more complicated media solutions, they are working on getting there, they have so much potential. If they could remove the BEML coding reliance and bring the Player GUI into more of a WYSIWYG format, they would sky rocket.It's definitely a company I will keep my eye on. They have a great start, they just need a bit of polishing.
Colby Iannazzo profile photo

Feature Rating Comparison

Video Marketing

Private Media Channel
Brightcove
7.0
Video personalization
Private Media Channel
Brightcove
7.0
Video SEO
Private Media Channel
Brightcove
7.0

Video Security

Private Media Channel
Brightcove
9.0
Video access controls
Private Media Channel
Brightcove
9.0
User management
Private Media Channel
Brightcove
9.0
Video link sharing
Private Media Channel
Brightcove
9.0
Internal video
Private Media Channel
Brightcove
9.0
External video
Private Media Channel
Brightcove
9.0

Video Player

Private Media Channel
Brightcove
8.0
Player customization
Private Media Channel
Brightcove
9.0
Embedded videos
Private Media Channel
Brightcove
7.0
Video quality / Bandwidth controls
Private Media Channel
Brightcove
8.0
Mobile compatibility
Private Media Channel
Brightcove
8.0

Video Analytics

Private Media Channel
Brightcove
8.0
Per viewer tracking
Private Media Channel
Brightcove
8.0
Per video tracking
Private Media Channel
Brightcove
8.0
Video analytics dashboard
Private Media Channel
Brightcove
8.0

Video Hosting, Management & Storage

Private Media Channel
Brightcove
8.0
On-Demand video
Private Media Channel
Brightcove
8.0
Video upload & format support
Private Media Channel
Brightcove
8.0
Video library / File management
Private Media Channel
Brightcove
8.0
Video portal
Private Media Channel
Brightcove
8.0

Pros

  • Answer the telephone and provide technical support very readily. Stay on the line to make sure your problem is solved.
  • Hosting with user payment ability to be handled by their site or my site. Don't have to have different companies for payment and hosting.
  • Affordable for small business.
  • Ability to organize content in multiple ways. Works well for educational model.
  • Allows my own branding. There branding is fairly transparent.
Lisa VanOstrand profile photo
  • Easy to upload, host videos
  • Availability of standard video players for different devices as well as the ability to customize the video players
  • Availability of Brightcove APIs that give very high degree of customization
Shrinivasan Neelamegam profile photo

Cons

  • Niche could add a more comprehensive online tutorial.
  • The Niche Web RTC program is amazing but it would be great if they had an app that would allow mobile devices to also connect even if they dont have chrome
  • It would be great if Niche could add a less comprehensive platform only for healthcare applications
Tyler Theslof profile photo
  • Steep learning curve for using Brightcove APIs
  • Limited capability available to customize HTML5 videos(for iPad)
Shrinivasan Neelamegam profile photo

Likelihood to Renew

Private Media Channel9.1
Based on 2 answers
Because 10 is considered the best rating. Niche Video Media gives good service.
J.C. O'Neill profile photo
Brightcove9.0
Based on 14 answers
The customer service from Brightcove was excellent. There was always someone to contact either through email or phone that was available to provide me with answers and help. I also found the the interface to be very easy to navigate and enjoyable. We also never had any issues with content delivery. During the time I used Brightcove all of the videos we had were served up without any service issues and there was never any down time, which is important to keep traffic coming to your website.
Grant Benatar profile photo

Usability

Private Media Channel9.1
Based on 1 answer
Because 10 is the best.
J.C. O'Neill profile photo
Brightcove9.0
Based on 1 answer
Very usable! I don't see any major flaws
No photo available

Support

Private Media Channel8.8
Based on 3 answers
Because 10 is the best.
J.C. O'Neill profile photo
Brightcove8.0
Based on 1 answer
The support is great and has always answered my questions to a satisfactory level, usually within one business day
No photo available

Online Training

Private Media Channel9.1
Based on 1 answer
It was direct and personal, aimed at solving the immediate task at hand while instructing me how the channel as a whole works in the process.
Adriana West profile photo
No score
No answers yet
No answers on this topic

Implementation

Private Media Channel9.1
Based on 1 answer
No, the support at Niche Video Media was very helpful during set up.
J.C. O'Neill profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Wistia and Vimeo simply provide hosting services, not a "channel" where my users can privately consume my content and interact with it as an extension of my website. In essense, I would have to extend my website to provide this functionality and simply place my videos hosted with them on the new pages I needed to build. This came with a full-fledged end user site I simply attached to my website.Brightcove simply wanted WAY too much money for the same functionality/capability.
Adriana West profile photo
Brightcove is the only product I have used so unfortunately I cannot compare and contrast to competitors. I still stand very impressed with Brightcove during the time I used it and would reccommend it for anyone.
No photo available

Return on Investment

  • I have experienced better customer service for end users.
  • Distraction free end users (monetary result does not apply in this channel).
No photo available
  • Faster video turnaround time
  • Ability to stream live events
  • ROI with ad support
Ashley Buley profile photo

Pricing Details

Private Media Channel

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Brightcove

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details