Qlik Analytics Platform vs. ServiceNow App Engine

Qlik Analytics Platform has helped us track turnaround time as well as sales volumes. We can display metrics in a multitude of ways and can then slice it up in even more ways by adding filters. It is nice that you can filter down the data by essentially "Qliking" anywhere to find insights. Qlik Analytics Platform has been extremely beneficial in reducing manual reports. We are able to automate numerous reports in addition to setting up alerts, through Nprinting, that will notify users when certain metrics are hit. For example, if our turnaround time exceeds a certain number, we can alert business stakeholders so they can take a closer look. We can also send notifications to sales representatives when their territories are underperforming.

Incentivized

The best and most stable project management software allows project members to work together and collaborate through documents which is accessible from any place through Cloud services. ServiceNow App Engine provides easy features and setting of the interface security and tools adjustment are excellent as well as the reports which the platform offers.

Incentivized

• Fast setup of analytics report
• Easy tweaking of build dashboards
• Perfect integration with other data software
• Vast possibilities on setting up dashboards

Incentivized

• Raising request to the client side .
• Maintaining record of work flows.
• Connecting with other groups in a project.

Incentivized

• Certainly, it turns out that implementation and data modeling are sometimes complex.
• There are still many graphic and representation limits that need complex customizations to be overcome.

Incentivized

• Sometimes attachments do not get linked with the tickets
• Sometimes updating ticket state causes an issue
• Requires stable internet connection to work smoothly

Incentivized

Customer support is provided through resellers, and finding the right reseller for your context can be a challenge. However our support from our last two resellers/partners has been largely very good. The online community is strong, though obviously doesn't replace having local technical experts working with the product and managing it.

Incentivized

Qlik is a platform with more scaling ability and functionality compared to PowerBI. PowerBI is the prior step before passing to Qlik, however, Qlik provides more functions and abilities to the business domain unit with better management capabilities for the IT team that set it up. In the end, we implemented Qlik for functionality and scalability.

Incentivized

ServiceNow App Engine is an excellent management platform that is very easy to navigate around its clean and straightforward interface and its ability to manage multiple project workflows is excellent and very valuable reports which are easily generated using ServiceNow App Engine capabilities even on scheduling and project budgeting the solution is excellent.

Incentivized

• It made our analytics better
• Dashboards for strategic decisions are changed and setup faster
• We spend more time on learning the tool than we thought to need

Incentivized

• It has a positive impact on our business.
• Clients security concerns are solved using service now
• It maintains record of large infrastructure.

Incentivized