Likelihood to Recommend It is less appropriate in terms of usability. As discussed in the previous points, there are some UI modifications and reporting formats required that can be improved. It is less appropriate in a situation where you need too many customizations. As big data grows, data customizations will be very important as organizations need to re-organize data. This is one area where it is not very well suited or requires improvement.
Read full review Treasure Data is well suited to integrating multiple data sources, including online and digital sources. It is also well suited to trigger audience activations to known customers based on their online activity, integrating 3rd party data, and activating target audiences to ad platforms.
Read full review Pros QucikPivot does a great job with machine learning of the stored data. This AI based method drives the firm to meaningful results. It stores and makes data available both online and offline. This particularly helps in accessing data from any place. Managing resources becomes easier if data is stored online. The Marketing campaign that can be created is led with authority, and the success ratio can actually be measured with this digital platform. Read full review CDP provides a unified view of data from all touchpoints in the customer journey until a single customer uses the service. This feature is very helpful in making service decisions and direction. It provides a variety of extensions to bring your data together in one place and helps you do this easily. Kits provided by Treasure Box provide basic but helpful methods for further development of services. Read full review Cons The UI of the dashboard is not as good as the other BI tools. While the metrics dashboard is a good idea, not allowing query templates to work in the metrics dashboard makes it impossible to use it as our daily dashboard. The e-mail shows the indicators clearly and also attaches some spreadsheets from the reports. We think it could get even better if we could also get attached a PDF version of the dashboard. Low user customizability. Admin have to create reports and maintain the reports very thoroughly. The report format is quite unreadable in email Read full review Documentation is not always fully update --> better off reaching to support for some topics that are not covered Small bugs on the graphical user interface If 2 people are editing on the same project simultaneously, the latter that saves the workflow overwrites the changes of the former one Read full review Likelihood to Renew I do think that we definitely will be renewing. We are putting major resources, time, and effort into Treasure Data becoming an extension of our organization, in many ways. We are working toward complete synergies with this product and leadership is very excited about the direction we are heading to be completely customer-centric.
Read full review Usability It's a easy platform to use and give the user detailed logs about what is going on in the workflows, so someone that do not have a lot of experience can start to work with it. And also the master segment usability is awesome, as we can filter a lot of data the way we want.
Read full review Reliability and Availability As treasure data has a 24 hours support, every time we has big issues that impacts the zones, we do have immediatly support from the treasure data team, so I would say that we do not have any issues with availability
Read full review Performance Since treasure data has started having a huge amount of data, sometimes we do have problems with the workflows logs because we generate a lot of then. But with integrations I have not to complain, its really easy to integrate with other platforms.
Read full review Support Rating The technical team has a good hold on the nuances of the data related to our organization. I have found the online technical support on their site quite responsive including the L1 support. In cases where the L1 team isn't able to resolve, I have found they are prompt in getting the product team's input to get a quick resolution.
Read full review In-Person Training I was not here when treasure data was implemented to our company.
Read full review Online Training I wasnt here at the training in the start, but I had a few training with treasure data for a few functionalities, and they provided me god explanations and great documentations, eve if the project were in beta.
Read full review Implementation Rating Implementation was quick and our developers had very few issues with the SDK.
Read full review Alternatives Considered QuickPivot stacks very well against these tools, as it is cost effective and role-based. Other than the UI improvements, it gives a holistic picture into data analysis and marketing campaigns. It only needs deeper customizations and a few better reports. Otherwise, it would be an industry leading tool in the market.
Read full review We chose Treasure Data for the supreme customer service and lack of hidden costs. We don't need to manage any infrastructure or scale anything to meet customer demand. Treasure Data handles everything and makes it easy for us to integrate and focus on the tasks at hand. There may be cheaper options but we do not regret our decision to go with Treasure Data one bit.
Read full review Scalability In abi we do have a lot of data coming every day, so treasure data always give us god solutions and options that would fix the problem.
Read full review Return on Investment It does not have have a negative ROI, as it is still being used and we use it as per its strengths. It has a positive impact on business as it is not very expensive. The reports in terms of dashboard help save a lot of time and help in a drill-down analysis. Read full review We have built and supported our source of truth data tables using Treasure. This forms the foundation of our decision making. Most of our Tableau data sources are created using a Treasure Data export which is executed by workflows on a daily basis which allows us to have visibility into day to day performance and communicate them to a wide variety of roles. We load custom data into our Salesforce instance which allows us to trigger certain workflows and build accountability - i.e. a "Sale" will only count once a certain product driven event occurs which comes from data we pipe into Treasure and then into Salesforce. Read full review ScreenShots Treasure Data Screenshots