Likelihood to Recommend
reply is an excellent sales management solution. If any company wants to save time and keep their sales team flexible, they should try it first. It is a fantastic tool for delivering multiple emails to any target audience. This is also the best deal for firms who looking for an all-in-one solution, as it provides virtually unlimited email addresses along with CRM and outreach automation. Ryan Dury
Senior Manager Strategic Accounts & Sales Support
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Veelo is my go-to place for information about Chrome River. For example, if I speak to a prospect that has a manual expense reporting process, I will go to Veelo to download some Chrome River content specific to the common pitfalls of processing expense reports manually and send off that content piece in an email. Veelo will also allow me to track open rates to see if the prospect is engaging with the content.
Read full review Pros This product gives me the liberty to very easily and freely navigate all things on my own, which does not require many skills to start working. This product gives us the leverage of creating our own tailored and personalized templates for our teams in just a matter of minutes. This program is so automated that it performs everything on its own from LinkedIn to email search, to even booking meetings. I found the onboarding process pretty great and efficient. I am really happy with the overall customer support. They are some of the nicest people I have met who are there to willingly help me at any time of need and problem. Their usability is also hands down very good. However, I find their user interface to be slightly less user-friendly, so there is some degree of scope in the improvement of their user intuitiveness and user-friendliness. Read full review Content enablement Tracking Revenue Metrics Read full review Cons Syncing to other programs. You cannot interrelate Reply with other software in a simple way. Zapier is required and even then it’s not perfect. Similar to syncing, there’s no way to export results of particular campaigns. This is awful. If I send out a campaign to a group, I’d like to export the results to enter into a CRM since I can’t sync the contacts. One of these features must be added ASAP. Organization. While Reply itself is user-friendly, keeping campaigns and contacts and results organized is not. You cannot organize campaigns or file them away when they are done. Therefore you have to delete campaigns to stay organized and lose results, which you cannot even export. Read full review Does not work well for individuals that are hands on/kinesthetic learners The quizzes at the end of each section are troublesome and can repeat the same info Sometimes notifications for due dates are not sent out in regard to assigned training sessions Read full review Support Rating
I generally receive a reply in no time at all and found not only the support org. but the sales team to be extremely helpful. Additionally I found a great onboarding process with plenty of resources to consume.
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Read full review Alternatives Considered
These tools are great, but they aren't built for what we use Reply for. Reply is perfect for doing these outbound campaigns at scale, whereas with
we were trying to turn the tools into something they are not.
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We have used
before, but it does not compare to Veelo. Veelo offers many more features and can be accessed online which allows for the most up to date content at all times.
can't track content open rates as Veelo can.
Read full review Return on Investment They lacked proper security certifications. Saved time and effort on mass email campaigns. Helped gain insights on our outbound business efforts. Read full review Content management Onboarding Read full review ScreenShots