Likelihood to Recommend
I think Rybbon is a very good choice for a UX or Market research team. It's generally easy to use, easy to send gifts to almost any country, and their customer support is great. The only real weakness is in the reporting and dashboard. You'll have to do pretty much all of it in Excel. So unless that's very important to you, I can't really think of a better option than Rybbon.
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Slido is great to use for live meetings, whether in person or via video conference; we mostly use this for Zoom meetings. You can use the different features at different times in your meeting: I love to start our All Hands meetings with a word cloud or a poll of some kind, and as people are joining via zoom it gets people feeling excited and connected even before we've started. It also gives us something fun to talk about while we're waiting for everyone to arrive and for the meeting to start. You can do a poll halfway through to keep people engaged, and then a poll at the end to see how you did, or maybe use the Q&A to see what questions come up without having the awkward zoom silence when you ask if anyone has any questions. I don't think this is helpful in smaller meetings, where people likely feel more comfortable interacting directly and asking questions verbally.
Read full review Pros Rybbon makes it easy to offer gift cards for survey responses Rybbon's integration with survey platforms like Qualtrics are a major plus Gift cards can be international, very important for any global company Read full review Great user interface, very easy to learn and use from the front-end to back. Easy for event attendees to access thanks to the intuitive event code system. Easy to set up q&a segments, including moderation and reddit-style up-voting to ensure the best questions are seen and answered. Read full review Cons The main dashboard is not very useful for tracking your activity and spending Website didn't seem super reliable. Would see downtime occasionally. You can export reports to Excel but better built in reporting would be nice Read full review A chat feature is required especially when using with Webex Events so that attendees only have one app to communicate with event hosts and panelists - currently they use slido app on phones to answer polls etc but have to chat to panelists via Webex webinars / events Read full review Support Rating
The communication I've had directly from Slido was very professional and sets an excellent impression for the tone of the company.
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Both are good products, I honestly have no complaints with either of them. Rybbon's integration with Qualtrics is a definite plus.
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I haven't evaluated other competitors, as I have seen Slido in action at an event and I was immediately hooked. That being said, I should bee looking at Slido's competitors, just to do my due diligence and ensure I'm familiar with the market landscape. I'm satisfied so far with what Slido's offering.
Read full review Return on Investment Using the paid plan where you pre-pay fees up front definitely saved us money in the long run It's a lot quicker and more manageable than using PayPal or Amazon gift cards Their support team has probably also saved us time by helping recipients who have trouble redeeming cards instead of us having to do it Read full review We've had customers give feedback saying the tool was helpful and easy to use. We've had employees tell us that Slido was a great addition to the bigger internal meetings. External event attendees have told us Slido makes voting on items easier than past tools used. Read full review