Salesforce Einstein Bots vs. Yellow.ai
Salesforce Einstein Bots vs. Yellow.ai
Product | Rating | Most Used By | Product Summary | Starting Price |
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Einstein Bots | N/A | Salesforce' Einstein Bots provide customers with intelligent, self-service bots. Requires Service UE or Digital Engagement. It is a self-service solution and add-on to the Salesforce Service Cloud, and is available with a Enterprise or Unlimited edition. | $50 per month per 100 conversations | |
Yellow.ai | N/A | yellow.ai (formerly Yellow Messenger) is a customer experience automation platform enabling enterprises to leverage its NLP engine to build chat and voice bots. Combining AI and human intelligence to automate customer and employee experience, the company aims to democratize AI through its no-code/low-code bot builders, omnichannel virtual assistants, and ticketing automation suite. | N/A |
Salesforce Einstein Bots | Yellow.ai | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Contact vendor for pricing information. | ||||||||||||||
More Pricing Information |
Salesforce Einstein Bots | Yellow.ai | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Salesforce Einstein Bots | Yellow.ai | |
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Likelihood to Recommend | 6.4 (1 ratings) | 9.0 (2 ratings) |
Salesforce Einstein Bots | Yellow.ai | |
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Likelihood to Recommend | Salesforce | Yellow.ai |
Pros | Salesforce | Yellow.ai |
Cons | Salesforce | Yellow.ai |
Alternatives Considered | Salesforce No answers on this topic | Yellow.ai |
Return on Investment | Salesforce | Yellow.ai |
ScreenShots |