32 Ratings
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Score 8.5 out of 100
7 Ratings
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Score 4.3 out of 100

Likelihood to Recommend

SalesforceIQ CRM (Discontinued)

SalesforceIQ is a perfect CRM to start with and get your organization used to tracking customer contact. It was an easy setup and well adopted. It allowed us to rollout completely in just 30 days. We have seen a large increase in our ability to communicate. It may be lacking in some items if you already have a tracking method but was the perfect starting point for us.
Melanie Zehr | TrustRadius Reviewer

Tour de Force CRM

Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.
Mike Bursack | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

SalesforceIQ CRM (Discontinued)
9.1
Tour de Force CRM
6.4
Customer data management / contact management
SalesforceIQ CRM (Discontinued)
9.0
Tour de Force CRM
10.0
Territory management
SalesforceIQ CRM (Discontinued)
9.5
Tour de Force CRM
10.0
Opportunity management
SalesforceIQ CRM (Discontinued)
8.0
Tour de Force CRM
10.0
Integration with email client (e.g., Outlook or Gmail)
SalesforceIQ CRM (Discontinued)
9.5
Tour de Force CRM
1.0
Quote & order management
SalesforceIQ CRM (Discontinued)
9.0
Tour de Force CRM
5.0
Interaction tracking
SalesforceIQ CRM (Discontinued)
9.5
Tour de Force CRM
7.0
Channel / partner relationship management
SalesforceIQ CRM (Discontinued)
9.0
Tour de Force CRM
2.0

Marketing Automation

SalesforceIQ CRM (Discontinued)
7.4
Tour de Force CRM
4.0
Lead management
SalesforceIQ CRM (Discontinued)
7.4
Tour de Force CRM
7.0
Email marketing
SalesforceIQ CRM (Discontinued)
Tour de Force CRM
1.0

CRM Project Management

SalesforceIQ CRM (Discontinued)
9.0
Tour de Force CRM
3.7
Task management
SalesforceIQ CRM (Discontinued)
9.0
Tour de Force CRM
1.0
Billing and invoicing management
SalesforceIQ CRM (Discontinued)
9.0
Tour de Force CRM
7.0
Reporting
SalesforceIQ CRM (Discontinued)
9.0
Tour de Force CRM
3.0

CRM Reporting & Analytics

SalesforceIQ CRM (Discontinued)
9.0
Tour de Force CRM
8.0
Forecasting
SalesforceIQ CRM (Discontinued)
9.0
Tour de Force CRM
8.0
Pipeline visualization
SalesforceIQ CRM (Discontinued)
9.0
Tour de Force CRM
8.0
Customizable reports
SalesforceIQ CRM (Discontinued)
9.0
Tour de Force CRM
8.0

Customization

SalesforceIQ CRM (Discontinued)
9.1
Tour de Force CRM
6.0
Custom fields
SalesforceIQ CRM (Discontinued)
9.5
Tour de Force CRM
6.0
Custom objects
SalesforceIQ CRM (Discontinued)
9.0
Tour de Force CRM
Scripting environment
SalesforceIQ CRM (Discontinued)
9.0
Tour de Force CRM
API for custom integration
SalesforceIQ CRM (Discontinued)
9.0
Tour de Force CRM
6.0

Security

SalesforceIQ CRM (Discontinued)
9.3
Tour de Force CRM
9.5
Single sign-on capability
SalesforceIQ CRM (Discontinued)
9.5
Tour de Force CRM
10.0
Role-based user permissions
SalesforceIQ CRM (Discontinued)
9.0
Tour de Force CRM
9.0

Social CRM

SalesforceIQ CRM (Discontinued)
9.0
Tour de Force CRM
Social engagement
SalesforceIQ CRM (Discontinued)
9.0
Tour de Force CRM

Integrations with 3rd-party Software

SalesforceIQ CRM (Discontinued)
9.0
Tour de Force CRM
3.0
Marketing automation
SalesforceIQ CRM (Discontinued)
9.0
Tour de Force CRM
3.0
Compensation management
SalesforceIQ CRM (Discontinued)
9.0
Tour de Force CRM

Platform

SalesforceIQ CRM (Discontinued)
9.5
Tour de Force CRM
8.0
Mobile access
SalesforceIQ CRM (Discontinued)
9.5
Tour de Force CRM
8.0

Customer Service & Support

SalesforceIQ CRM (Discontinued)
Tour de Force CRM
5.5
Case management
SalesforceIQ CRM (Discontinued)
Tour de Force CRM
8.0
Help desk management
SalesforceIQ CRM (Discontinued)
Tour de Force CRM
3.0

Pros

SalesforceIQ CRM (Discontinued)

  • CRM Managment
  • Streamlining Sales Funnel
  • Providing data sets and analytics
Anonymous | TrustRadius Reviewer

Tour de Force CRM

  • We can quickly see Customers sales for the week, month, year, and past years.
  • We can get deep into the data of a customers sales history and what they are or aren't buying.
Mike Bursack | TrustRadius Reviewer

Cons

SalesforceIQ CRM (Discontinued)

  • SalesforceIQ has some reporting items that are a little harder to easily uncover but I have found work arounds or manually created reporting to get that information, such as number of times a salesperson was at a location.
  • Some of the upgrade items I would like to see are available in salesforce sales cloud that allow easier automation for marketing.
Melanie Zehr | TrustRadius Reviewer

Tour de Force CRM

  • There's too much data, and sales people have trouble finding what they need.
  • It can be hard for IT or sales manager to manage all the data in an informational way.
Mike Bursack | TrustRadius Reviewer

Alternatives Considered

SalesforceIQ CRM (Discontinued)

We selected SalesforceIQ over Insightly because of the email automation they offered. Their app also seemed to be a little more robust. I highly recommend a trial before you make a decision. The trial with SalesforceIQ is what sold us on the product
Melanie Zehr | TrustRadius Reviewer

Tour de Force CRM

Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM.
Mike Bursack | TrustRadius Reviewer

Return on Investment

SalesforceIQ CRM (Discontinued)

  • Not budget friendly for smaller start-ups.
Anonymous | TrustRadius Reviewer

Tour de Force CRM

  • Better customer visibility.
  • We have better customer rating for finding top and bottom customers based on orders.
Mike Bursack | TrustRadius Reviewer

Screenshots

Tour de Force CRM

Pricing Details

SalesforceIQ CRM (Discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Tour de Force CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

SalesforceIQ CRM (Discontinued)
9.5
Tour de Force CRM
7.0

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