TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Commerce Cloud

    Score8.2 out of 10
    N/ASAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A

    Stripe Payments

    Score9 out of 10
    N/AStripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts payements via Stripe Atlas, fraud prevention via Stripe Radar, and payment analytics via Stripe Sigma. Additional features and modules include Stripe Issuing, which allows users to create,…

    $0.02

    per charge

    Pricing
    SAP Commerce CloudStripe Payments
    Editions & Modules
    No answers on this topic
    Sigma
    $0.02
    per charge
    Radar
    $0.05
    per screened transaction
    Issuing
    $0.10
    per virtual card
    Terminal
    2.7% + 0.05
    per successful charge
    Integrated
    2.9% + 0.30
    per successful charge
    Atlass
    $500
    one-time fee
    Premium Support
    1,800
    per month
    Customized
    Contact sales team
    Offerings
    Pricing Offerings
    SAP Commerce CloudStripe Payments
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SAP Commerce CloudStripe Payments
    Considered Both Products
    SAP
    No answer on this topic
    Stripe
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    89 Answers
    88%
    Would buy again
    50 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    77 Answers
    91%
    Delivers good value for the price
    50 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    88 Answers
    93%
    Happy with the feature set
    53 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    60 Answers
    86%
    Lived up to sales and marketing promises
    44 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    73 Answers
    92%
    Implementation went as expected
    48 Answers
    Features
    SAP Commerce CloudStripe Payments
    Online Storefront
    Comparison of Online Storefront features of SAP Commerce Cloud and Stripe Payments
    Feature
    SAP Commerce Cloud
    7.8
    104 Ratings
    0% below category average
    Stripe Payments
    -
    Ratings
    Product catalog & listings8.699 Ratings00 Ratings
    Product management8.1100 Ratings00 Ratings
    Bulk product upload8.196 Ratings00 Ratings
    Branding7.490 Ratings00 Ratings
    Mobile storefront7.291 Ratings00 Ratings
    Product variations8.092 Ratings00 Ratings
    Website integration8.097 Ratings00 Ratings
    Visual customization7.694 Ratings00 Ratings
    CMS7.195 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of SAP Commerce Cloud and Stripe Payments
    Feature
    SAP Commerce Cloud
    8.1
    95 Ratings
    6% above category average
    Stripe Payments
    -
    Ratings
    Abandoned cart recovery8.014 Ratings00 Ratings
    Checkout user experience8.394 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of SAP Commerce Cloud and Stripe Payments
    Feature
    SAP Commerce Cloud
    7.7
    82 Ratings
    8% below category average
    Stripe Payments
    -
    Ratings
    eCommerce security7.782 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of SAP Commerce Cloud and Stripe Payments
    Feature
    SAP Commerce Cloud
    7.9
    93 Ratings
    3% above category average
    Stripe Payments
    -
    Ratings
    Promotions & discounts7.787 Ratings00 Ratings
    Personalized recommendations8.184 Ratings00 Ratings
    SEO7.982 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of SAP Commerce Cloud and Stripe Payments
    Feature
    SAP Commerce Cloud
    8.1
    94 Ratings
    1% above category average
    Stripe Payments
    -
    Ratings
    Multi-site management7.987 Ratings00 Ratings
    Order processing8.490 Ratings00 Ratings
    Inventory management8.282 Ratings00 Ratings
    Shipping7.981 Ratings00 Ratings
    Custom functionality7.987 Ratings00 Ratings
    Payment Gateways
    Comparison of Payment Gateways features of SAP Commerce Cloud and Stripe Payments
    Feature
    SAP Commerce Cloud
    -
    Ratings
    Stripe Payments
    7.6
    8 Ratings
    3% above category average
    Fraud Detection00 Ratings7.28 Ratings
    API or SDK00 Ratings8.68 Ratings
    Recurring Payment Support00 Ratings6.68 Ratings
    Billing and Invoicing Support00 Ratings8.68 Ratings
    Global Support00 Ratings8.07 Ratings
    Payment Form Acceptance00 Ratings6.67 Ratings
    Best Alternatives
    SAP Commerce CloudStripe Payments
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Apple Pay
    Score9.1 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Payoneer
    Score8 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    Checkout.com
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Commerce CloudStripe Payments
    Likelihood to Recommend
    8.0
    (104 ratings)
    8.9
    (85 ratings)
    Likelihood to Renew
    8.4
    (5 ratings)
    10.0
    (3 ratings)
    Usability
    8.0
    (38 ratings)
    7.5
    (7 ratings)
    Support Rating
    7.0
    (4 ratings)
    10.0
    (16 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    10.0
    (1 ratings)
    Ease of integration
    9.6
    (48 ratings)
    -
    (0 ratings)
    Product Scalability
    9.6
    (48 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP Commerce CloudStripe Payments
    Likelihood to Recommend
    SAP
    SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
    Incentivized
    Read full review
    Stripe
    We had a client who wanted a QR to use in their marketing, which enabled their clients to donate to us. It was so useful to be able to set it up, and we can track the views and donations received using this code. Another client with issues with our website wanted to set up a monthly subscription, so I sent her a payment link, which worked brilliantly. For clients that want to make one-time donations, it also lets the client choose the amount. The only scenario where we haven't been able to help is when clients want to change the card associated with the payment - whilst we understand it is for security/gdpr, it means they have to cancel and set up something new, which poses the danger that we may lose them as a customer.
    Incentivized
    Read full review
    Pros
    SAP
    • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
    • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
    Incentivized
    Read full review
    Stripe
    • They are reliable. I can count on everything going smoothly with transactions.
    • They are accurate. I don’t run into problems with collecting the proper amounts or being overcharged for fees.
    • They have good customer service. If I have a question about the customer portal or a problem with a customer, they help me resolve these issues.
    Incentivized
    Read full review
    Cons
    SAP
    • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
    • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
    Incentivized
    Read full review
    Stripe
    • It would be nice to be able to see my Shopify payments from my main payment gateway. I currently have to go to Shopify for that.
    • The ability to be able to offer discounted rates at a smaller threshold would be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    SAP Commerce and Spartacus together becomes one of the omnichannel powerhouse of commerce application. It also comes with edge advantage with out of the box integrations with many SAP applications and also non-SAP applciations which gives it edge advantage over other tools. The main reason being the integration becomes easier as SAP shares the common data schema and model across all its product line and new feature releases are compatible with all the SAP product line.
    Incentivized
    Read full review
    Stripe
    Stripe is the leader in the industry when it comes to any type of industry. All that is needed is a plan and then implementing that plan either with a developer, or through the help of Stripe's customer service team to assist in getting you setup. The ease of use time it takes to get up and running is second to none
    Incentivized
    Read full review
    Usability
    SAP
    More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
    Incentivized
    Read full review
    Stripe
    Stripe offers a very easy-to-navigate platform with many different functions. From linking it to our website and accounting platform to tracking our payments, being able to issue a refund quickly if required, and setting up QR codes and payment links for subscriptions or one-time donations, it really covers so many aspects that we need and use on a weekly and monthly basis.
    Incentivized
    Read full review
    Support Rating
    SAP
    We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
    Incentivized
    Read full review
    Stripe
    Stripe's support is nearly perfect – great attention to detail, fast response times, and a willingness to really dig into issues and get to the bottom of them. In the five years we've been using Stripe, the only negative thing I can say about their customer support is that it seems like there has been a slight shift to less technical front-line support agents, which means it's more likely your issue will have to be escalated before you get more information. This, however, has happened as Stripe rolled out more real-time support features like call and chat, and that really isn't workable if you're escalating everything right off the bat. It's absolutely an acceptable trade-off.
    Incentivized
    Read full review
    Implementation Rating
    SAP
    Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
    Incentivized
    Read full review
    Stripe
    It took less than an hour to have everything setup and running
    Incentivized
    Read full review
    Alternatives Considered
    SAP
    SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
    Incentivized
    Read full review
    Stripe
    Stripe is easier to use and offers better support and rates. My favorite part with Stripe is probably their ready-to-use plug-in that's offered for me. We have multiple eCommerce stores and we rely on our payment process going smoothly. The plug-in from Stripe is free, constantly updated, secure, and very easy to implement.
    Incentivized
    Read full review
    Scalability
    SAP
    The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
    Incentivized
    Read full review
    Stripe
    No answers on this topic
    Return on Investment
    SAP
    • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
    • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
    • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
    • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
    • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
    • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
    Incentivized
    Read full review
    Stripe
    • It makes getting money from your clients really easy
    • It gives your clients the guarantee that their payment information is totally secure and confidentially used and kept
    • It is very easy to integrate with online assets of the company
    • In a couple of occasions, some companies have wanted me to use Stripe for them to pay me, and I have had a couple of hiccups. This was more related to the way that these companies set up the Stripe integration of my account to their platform. In both cases, the integration has not been possible and to this date, I still do not know why with exactitude.
    • As I said before, the commissions kept by Stripe could be lower, and shared with the CC companies, rather than having us clients pay for all of o it.
    Incentivized
    Read full review
    ScreenShots

    SAP Commerce Cloud Screenshots

    Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts