SAP Sales Cloud vs. Unanet CRM by Cosential

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Sales Cloud
Score 8.5 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Unanet CRM by Cosential
Score 10.0 out of 10
N/A
Unanet CRM by Cosential (formerly Cosential CRM) is dedicated to helping AEC business developers, marketers, and executives win better business, and grow revenue. It became an Unanet solution in 2020, when Unanet acquired Cosential.N/A
Pricing
SAP Sales CloudUnanet CRM by Cosential
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SAP Sales CloudUnanet CRM by Cosential
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP Sales CloudUnanet CRM by Cosential
Features
SAP Sales CloudUnanet CRM by Cosential
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
SAP Sales Cloud
8.4
132 Ratings
8% above category average
Unanet CRM by Cosential
8.7
1 Ratings
11% above category average
Customer data management / contact management8.5128 Ratings10.01 Ratings
Workflow management8.5129 Ratings6.01 Ratings
Territory management8.0115 Ratings9.01 Ratings
Opportunity management8.5126 Ratings10.01 Ratings
Integration with email client (e.g., Outlook or Gmail)8.1121 Ratings10.01 Ratings
Contract management8.3122 Ratings00 Ratings
Quote & order management8.5120 Ratings00 Ratings
Interaction tracking8.5121 Ratings9.01 Ratings
Channel / partner relationship management8.2121 Ratings7.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
SAP Sales Cloud
8.4
114 Ratings
9% above category average
Unanet CRM by Cosential
-
Ratings
Case management8.2109 Ratings00 Ratings
Call center management8.7101 Ratings00 Ratings
Help desk management8.3104 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
SAP Sales Cloud
8.3
118 Ratings
7% above category average
Unanet CRM by Cosential
7.5
1 Ratings
3% below category average
Lead management8.1117 Ratings10.01 Ratings
Email marketing8.4103 Ratings5.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
SAP Sales Cloud
8.2
127 Ratings
7% above category average
Unanet CRM by Cosential
8.0
1 Ratings
5% above category average
Task management8.1122 Ratings7.01 Ratings
Billing and invoicing management8.1104 Ratings00 Ratings
Reporting8.3117 Ratings9.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
SAP Sales Cloud
8.4
126 Ratings
10% above category average
Unanet CRM by Cosential
8.7
1 Ratings
14% above category average
Forecasting8.4117 Ratings6.01 Ratings
Pipeline visualization8.5118 Ratings10.01 Ratings
Customizable reports8.2122 Ratings10.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP Sales Cloud
8.0
123 Ratings
5% above category average
Unanet CRM by Cosential
7.5
1 Ratings
2% below category average
Custom fields7.9123 Ratings9.01 Ratings
Custom objects8.0118 Ratings6.01 Ratings
Scripting environment8.4103 Ratings00 Ratings
API for custom integration7.9110 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
SAP Sales Cloud
9.0
126 Ratings
7% above category average
Unanet CRM by Cosential
10.0
1 Ratings
18% above category average
Single sign-on capability9.1120 Ratings10.01 Ratings
Role-based user permissions8.9120 Ratings10.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
SAP Sales Cloud
8.7
90 Ratings
16% above category average
Unanet CRM by Cosential
5.0
1 Ratings
39% below category average
Social data8.890 Ratings5.01 Ratings
Social engagement8.688 Ratings5.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
SAP Sales Cloud
8.3
106 Ratings
11% above category average
Unanet CRM by Cosential
5.0
1 Ratings
39% below category average
Marketing automation8.3102 Ratings5.01 Ratings
Compensation management8.488 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
SAP Sales Cloud
8.3
109 Ratings
10% above category average
Unanet CRM by Cosential
7.0
1 Ratings
7% below category average
Mobile access8.3109 Ratings7.01 Ratings
Best Alternatives
SAP Sales CloudUnanet CRM by Cosential
Small Businesses
Salesmate
Salesmate
Score 9.9 out of 10
Salesmate
Salesmate
Score 9.9 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP Sales CloudUnanet CRM by Cosential
Likelihood to Recommend
8.2
(138 ratings)
10.0
(1 ratings)
Likelihood to Renew
7.1
(9 ratings)
-
(0 ratings)
Usability
7.0
(9 ratings)
8.0
(1 ratings)
Availability
9.1
(2 ratings)
-
(0 ratings)
Performance
9.1
(2 ratings)
-
(0 ratings)
Support Rating
7.0
(12 ratings)
8.0
(1 ratings)
Online Training
9.1
(3 ratings)
-
(0 ratings)
Implementation Rating
7.9
(3 ratings)
-
(0 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
8.4
(99 ratings)
-
(0 ratings)
Professional Services
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
SAP Sales CloudUnanet CRM by Cosential
Likelihood to Recommend
SAP
1. Better understanding of customer choice and sales insights. 2. High chance that we can convert the lead into sales as SAP analyzes the customer's need and behavior. 3. As it analyzes the data behind the scenes, a better price deal closing is possible, as it gives that level of insight.
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Unanet
Great for medium and large construction companies that have a specific salesforce.
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Pros
SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
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Unanet
  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
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Cons
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Unanet
  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
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Likelihood to Renew
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Unanet
No answers on this topic
Usability
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
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Unanet
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
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Reliability and Availability
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
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Unanet
No answers on this topic
Support Rating
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Unanet
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
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Online Training
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Unanet
No answers on this topic
Implementation Rating
SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
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Unanet
No answers on this topic
Alternatives Considered
SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
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Unanet
Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
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Scalability
SAP
SAP Sales Cloud scalability and flexibility are highly beneficial to our global operations; we can easily manage additional languages, regions, and currencies.......... with great simplicity, we can manage a high volume of data(of sales, customers....)and perfectly handle increased data loads and transactions. It becomes much easier to maintain performance effectively. SAP Sales Cloud gives us options to add and modify features as per our needs for ease of adapting to our daily growing business and changing situations.
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Unanet
No answers on this topic
Return on Investment
SAP
  • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
  • Standard templates facilitate easy and efficient lead interaction.
  • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
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Unanet
  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Read full review
ScreenShots

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization