What users are saying about
6 Ratings
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Based on 6 reviews and ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 4 out of 100
Based on 4 reviews and ratings
Feature Set Ratings
Sales Force Automation

Sellsy
Feature Set Not Supported
N/A

5.6
Talisma Social CRM
56%
Talisma Social CRM ranks higher in 9/9 features
Talisma Social CRM ranks higher in 9/9 features
Customer data management / contact management

N/A
0 Ratings

8.0
80%
1 Rating
Workflow management

N/A
0 Ratings

6.0
60%
1 Rating
Territory management

N/A
0 Ratings

6.0
60%
1 Rating
Opportunity management

N/A
0 Ratings

4.0
40%
1 Rating
Integration with email client (e.g., Outlook or Gmail)

N/A
0 Ratings

3.0
30%
1 Rating
Contract management

N/A
0 Ratings

4.0
40%
1 Rating
Quote & order management

N/A
0 Ratings

5.0
50%
1 Rating
Interaction tracking

N/A
0 Ratings

9.0
90%
1 Rating
Channel / partner relationship management

N/A
0 Ratings

5.0
50%
1 Rating
Customer Service & Support

Sellsy
Feature Set Not Supported
N/A

4.7
Talisma Social CRM
47%
Talisma Social CRM ranks higher in 3/3 features
Talisma Social CRM ranks higher in 3/3 features
Case management

N/A
0 Ratings

3.0
30%
1 Rating
Call center management

N/A
0 Ratings

5.0
50%
1 Rating
Help desk management

N/A
0 Ratings

6.0
60%
1 Rating
Marketing Automation

Sellsy
Feature Set Not Supported
N/A

4.0
Talisma Social CRM
40%
Talisma Social CRM ranks higher in 2/2 features
Talisma Social CRM ranks higher in 2/2 features
Lead management

N/A
0 Ratings

5.0
50%
1 Rating
Email marketing

N/A
0 Ratings

3.0
30%
1 Rating
CRM Project Management

Sellsy
Feature Set Not Supported
N/A

6.0
Talisma Social CRM
60%
Talisma Social CRM ranks higher in 3/3 features
Talisma Social CRM ranks higher in 3/3 features
Task management

N/A
0 Ratings

7.0
70%
1 Rating
Billing and invoicing management

N/A
0 Ratings

4.0
40%
1 Rating
Reporting

N/A
0 Ratings

7.0
70%
1 Rating
CRM Reporting & Analytics

Sellsy
Feature Set Not Supported
N/A

5.7
Talisma Social CRM
57%
Talisma Social CRM ranks higher in 3/3 features
Talisma Social CRM ranks higher in 3/3 features
Forecasting

N/A
0 Ratings

5.0
50%
1 Rating
Pipeline visualization

N/A
0 Ratings

3.0
30%
1 Rating
Customizable reports

N/A
0 Ratings

9.0
90%
1 Rating
Customization

Sellsy
Feature Set Not Supported
N/A

6.3
Talisma Social CRM
63%
Talisma Social CRM ranks higher in 4/4 features
Talisma Social CRM ranks higher in 4/4 features
Custom fields

N/A
0 Ratings

9.0
90%
1 Rating
Custom objects

N/A
0 Ratings

8.0
80%
1 Rating
Scripting environment

N/A
0 Ratings

3.0
30%
1 Rating
API for custom integration

N/A
0 Ratings

5.0
50%
1 Rating
Security

Sellsy
Feature Set Not Supported
N/A

5.5
Talisma Social CRM
55%
Talisma Social CRM ranks higher in 2/2 features
Talisma Social CRM ranks higher in 2/2 features
Single sign-on capability

N/A
0 Ratings

2.0
20%
1 Rating
Role-based user permissions

N/A
0 Ratings

9.0
90%
1 Rating
Social CRM

Sellsy
Feature Set Not Supported
N/A

4.0
Talisma Social CRM
40%
Talisma Social CRM ranks higher in 2/2 features
Talisma Social CRM ranks higher in 2/2 features
Social data

N/A
0 Ratings

5.0
50%
1 Rating
Social engagement

N/A
0 Ratings

3.0
30%
1 Rating
Integrations with 3rd-party Software

Sellsy
Feature Set Not Supported
N/A

3.5
Talisma Social CRM
35%
Talisma Social CRM ranks higher in 2/2 features
Talisma Social CRM ranks higher in 2/2 features
Marketing automation

N/A
0 Ratings

4.0
40%
1 Rating
Compensation management

N/A
0 Ratings

3.0
30%
1 Rating
Platform

Sellsy
Feature Set Not Supported
N/A

4.0
Talisma Social CRM
40%
Talisma Social CRM ranks higher in 1/1 features
Talisma Social CRM ranks higher in 1/1 features
Mobile access

N/A
0 Ratings

4.0
40%
1 Rating
Attribute Ratings
- Sellsy is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

7.0
Sellsy
70%
4 Ratings

4.0
Talisma Social CRM
40%
1 Rating
Likelihood to Renew

9.0
Sellsy
90%
1 Rating

Talisma Social CRM
N/A
0 Ratings
Usability

7.2
Sellsy
72%
3 Ratings

Talisma Social CRM
N/A
0 Ratings
Availability

9.0
Sellsy
90%
2 Ratings

Talisma Social CRM
N/A
0 Ratings
Performance

6.0
Sellsy
60%
2 Ratings

Talisma Social CRM
N/A
0 Ratings
Support Rating

6.0
Sellsy
60%
2 Ratings

Talisma Social CRM
N/A
0 Ratings
Implementation Rating

7.0
Sellsy
70%
2 Ratings

Talisma Social CRM
N/A
0 Ratings
Product Scalability

10.0
Sellsy
100%
1 Rating

Talisma Social CRM
N/A
0 Ratings
Likelihood to Recommend
Sellsy
We like sellsy. Its not perfect and as other users have pointed out, there is and always will be, room for improvement.
If you require deep integration with Google apps and Microsoft Office 365, then Sellsy may not be for you. Sellsy just about manages to work with google in so far that it can sync contacts, calendar, sales docs and incoming email with google. There is currently no way to make sent email appear in the sent items section of sellsy unless you compose the email within the sellsy app. The O365 integration is not nearly as powerful as sellsy does not sync sellsy contacts or calendar with microsoft (in its current form).
I believe that one of the primary functions of any business management app should be the capability to centrally manage all of a company's business clients, contacts etc. and sync this data to all employee accounts with the 2 biggest players for business email (Microsoft and Google) as a minimum. This data should never be an island stored only on 1 application. The Discovery that sellsy does not currently sync contacts and calendars with O365 was a disappointment. If Sellsy started supporting exchange sync for Microsoft Office 365 we would immediately dump google and switch over. In fact Sellsy is the only reason we continue to use Gapps as we need our contacts and calendars synced to our mobile devices.
We have built up a list of small little things that do not work as expected since we started using sellsy and continually pass them on to the development team. Many are small trivial things from an engineering perspective but are still annoying nonetheless, especially to users who wish to get the job done. Employees are easily frustrated if they have to fight with software to do certain tasks. Annoyances in the user experience (no matter how small) can lead to lost productivity which in turn costs money in the business world. However based on our experience with Sellsy support we believe that they do listen carefully to their customers concerns and are on the path to deliver a quality experience to their customers through the process of frequent updates to the software. You can easily establish how good a SAAS provider is by measuring their ability to fix problems soon after they are initially reported.
In simple terms Sellsy is an incredibly feature rich application and is way ahead of the competition. It represents good value for money and is backed up by free support.
If you require deep integration with Google apps and Microsoft Office 365, then Sellsy may not be for you. Sellsy just about manages to work with google in so far that it can sync contacts, calendar, sales docs and incoming email with google. There is currently no way to make sent email appear in the sent items section of sellsy unless you compose the email within the sellsy app. The O365 integration is not nearly as powerful as sellsy does not sync sellsy contacts or calendar with microsoft (in its current form).
I believe that one of the primary functions of any business management app should be the capability to centrally manage all of a company's business clients, contacts etc. and sync this data to all employee accounts with the 2 biggest players for business email (Microsoft and Google) as a minimum. This data should never be an island stored only on 1 application. The Discovery that sellsy does not currently sync contacts and calendars with O365 was a disappointment. If Sellsy started supporting exchange sync for Microsoft Office 365 we would immediately dump google and switch over. In fact Sellsy is the only reason we continue to use Gapps as we need our contacts and calendars synced to our mobile devices.
We have built up a list of small little things that do not work as expected since we started using sellsy and continually pass them on to the development team. Many are small trivial things from an engineering perspective but are still annoying nonetheless, especially to users who wish to get the job done. Employees are easily frustrated if they have to fight with software to do certain tasks. Annoyances in the user experience (no matter how small) can lead to lost productivity which in turn costs money in the business world. However based on our experience with Sellsy support we believe that they do listen carefully to their customers concerns and are on the path to deliver a quality experience to their customers through the process of frequent updates to the software. You can easily establish how good a SAAS provider is by measuring their ability to fix problems soon after they are initially reported.
In simple terms Sellsy is an incredibly feature rich application and is way ahead of the competition. It represents good value for money and is backed up by free support.
CTO
Varis EnergyInformation Technology and Services, 1-10 employees
Talisma Social CRM
If your company has a lot of data and needs a way to parse through it on a regular basis, Talisma is the software for you. If you want an easy to use system that has pretty graphics and a great user interface, look at other tools to see if you can find a better one.

Verified User
Director in Marketing
Higher Education Company, 1001-5000 employeesPros
Sellsy
- Appealing Design
- Easy to prepare invoices and send them
- Good tracking system
- Friendly support staff
President & Managing Director
Thurgovia (UK) Ltd & Thurgovia (France) SAFinancial Services, 1-10 employees
Talisma Social CRM
- Tracks information.
- Sorts and categorizes data.
- A lot of flexibility.

Verified User
Director in Marketing
Higher Education Company, 1001-5000 employeesCons
Sellsy
- Training. The only real issue I have with Sellsy is that its got so many features its hard to understand them all. I looked for training videos and they are all in French. Thats a big problem for a guy who grew up in NJ.
- I would embed training videos directly into the software. This way as you add services, you get a full tutorial immediately.
East Coast Regional Manager
EventTone WirelessBusiness Supplies and Equipment, 1-10 employees
Talisma Social CRM
- Not easy to use.
- Takes a lot of time to understand the basics.
- Issues with data and lists.

Verified User
Director in Marketing
Higher Education Company, 1001-5000 employeesPricing Details
Sellsy
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$30.9 per month
Sellsy Editions & Modules
Edition
Sellsy | $44.901 |
---|---|
Staff member access | $10.002 |
CRM pipelines license | $10.002 |
Purchases and margins; Expenses; Subscriptions management; Helpdesk management | $15.003 |
Project management; Marketing; Inventory management | $20.003 |
- Administrator access
- Per User per Month
- Per Month [Unlimited Users]
Additional Pricing Details
Sellsy subscription: prices that fit your needs - Choose the features you need. Pay only for what you need.Talisma Social CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Talisma Social CRM Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Sellsy
Sellsy 9.0
Based on 1 answer
Sellsy ticks the most boxes for us. While it could still do a lot of things better there is no other single app that offers the same spectrum of features at a comparable price for SMEs.
CTO
Varis EnergyInformation Technology and Services, 1-10 employees
Talisma Social CRM
No score
No answers yet
No answers on this topic
Usability
Sellsy
Sellsy 7.2
Based on 3 answers
There is room for improvement.
President & Managing Director
Thurgovia (UK) Ltd & Thurgovia (France) SAFinancial Services, 1-10 employees
Talisma Social CRM
No score
No answers yet
No answers on this topic
Reliability and Availability
Sellsy
Sellsy 9.0
Based on 2 answers
We have not yet experienced any down time with sellsy.
CTO
Varis EnergyInformation Technology and Services, 1-10 employees
Talisma Social CRM
No score
No answers yet
No answers on this topic
Performance
Sellsy
Sellsy 6.0
Based on 2 answers
Sellsy is slow to load pages for us. Sometimes waiting a few seconds. This could be due to our geographical location.
CTO
Varis EnergyInformation Technology and Services, 1-10 employees
Talisma Social CRM
No score
No answers yet
No answers on this topic
Support Rating
Sellsy
Sellsy 6.0
Based on 2 answers
Based on our experience. We have submitted a large amount of tickets and they have proven the Sellsy development team have the ability to respond fast and implement changes reasonably quickly. (Updated July 2015)
It took sellsy a number of weeks to solve an issue with the billable hours section of their application. This delayed us from being able to invoice our client for completed works. Lots of small things like email tracking timestamps have never been fixed even though we highlighted this issue months ago. Though small it is growing more and more frustrating to be reminded every time we try to see what time a client read or opened an email from us.
It took sellsy a number of weeks to solve an issue with the billable hours section of their application. This delayed us from being able to invoice our client for completed works. Lots of small things like email tracking timestamps have never been fixed even though we highlighted this issue months ago. Though small it is growing more and more frustrating to be reminded every time we try to see what time a client read or opened an email from us.
CTO
Varis EnergyInformation Technology and Services, 1-10 employees
Talisma Social CRM
No score
No answers yet
No answers on this topic
Implementation Rating
Sellsy
Sellsy 7.0
Based on 2 answers
If you are importing data from a CSV, Sellsy recommends you use OpenOffice. OpenOffice is an absolute disaster on Windows 8 and crashes every few mins. While no fault of Sellsy they should not recommend software which makes an already challenging task even more difficult. A small gripe in hindsight but during the process was deeply frustrating. For any users looking to format your CSV Google, try importing CSV data into Excel and your life will be much more easy.
CTO
Varis EnergyInformation Technology and Services, 1-10 employees
Talisma Social CRM
No score
No answers yet
No answers on this topic
Alternatives Considered
Sellsy
For me it is close to what Salesforce did. I do not use all the options they both offer so I mostly judge on the customer / contact tool.
Customer Engagement Officer
Yuzu.coMarketing and Advertising, 11-50 employees
Talisma Social CRM
Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis.

Verified User
Director in Marketing
Higher Education Company, 1001-5000 employeesScalability
Sellsy
Sellsy 10.0
Based on 1 answer
The license model once you understand it is very flexible allowing you to select from the modules within sellsy. This gives small companies control of the cost facilitating them with the option to only pay for the features they use.
CTO
Varis EnergyInformation Technology and Services, 1-10 employees
Talisma Social CRM
No score
No answers yet
No answers on this topic
Return on Investment
Sellsy
- It helped us look and operate professionally even though we had started out of our homes. That's huge.
East Coast Regional Manager
EventTone WirelessBusiness Supplies and Equipment, 1-10 employees
Talisma Social CRM
- Positive: It has helped find new leads.
- Positive: It has helped run reports.
- Negative: It has taken a lot of time to manage.

Verified User
Director in Marketing
Higher Education Company, 1001-5000 employees