Sellsy vs. Talisma Social CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sellsy
Score 8.0 out of 10
Small Businesses (1-50 employees)
Sellsy is one integrated suite for sales management. Some key features include: CRM Pipelines, Invoicing, Time Tracking, HelpDesk, ERP, and POS.
$30.90
per month
Talisma Social CRM
Score 3.4 out of 10
N/A
Talisma Social CRM is a customer relationship management (CRM) software with features such as customer retention, targeted marketing campaigns, and social media monitoring and listening.N/A
Pricing
SellsyTalisma Social CRM
Editions & Modules
Staff member access
$10.00
Per User per Month
CRM pipelines license
$10.00
Per User per Month
Purchases and margins; Expenses; Subscriptions management; Helpdesk management
$15.00
Per Month [Unlimited Users]
Project management; Marketing; Inventory management
$20.00
Per Month [Unlimited Users]
Sellsy
$44.90
Administrator access
No answers on this topic
Offerings
Pricing Offerings
SellsyTalisma Social CRM
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsSellsy subscription: prices that fit your needs - Choose the features you need. Pay only for what you need.
More Pricing Information
Features
SellsyTalisma Social CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Sellsy
-
Ratings
Talisma Social CRM
5.6
1 Ratings
31% below category average
Customer data management / contact management00 Ratings8.01 Ratings
Workflow management00 Ratings6.01 Ratings
Territory management00 Ratings6.01 Ratings
Opportunity management00 Ratings4.01 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings3.01 Ratings
Contract management00 Ratings4.01 Ratings
Quote & order management00 Ratings5.01 Ratings
Interaction tracking00 Ratings9.01 Ratings
Channel / partner relationship management00 Ratings5.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Sellsy
-
Ratings
Talisma Social CRM
4.7
1 Ratings
46% below category average
Case management00 Ratings3.01 Ratings
Call center management00 Ratings5.01 Ratings
Help desk management00 Ratings6.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Sellsy
-
Ratings
Talisma Social CRM
4.0
1 Ratings
61% below category average
Lead management00 Ratings5.01 Ratings
Email marketing00 Ratings3.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Sellsy
-
Ratings
Talisma Social CRM
6.0
1 Ratings
23% below category average
Task management00 Ratings7.01 Ratings
Billing and invoicing management00 Ratings4.01 Ratings
Reporting00 Ratings7.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Sellsy
-
Ratings
Talisma Social CRM
5.7
1 Ratings
29% below category average
Forecasting00 Ratings5.01 Ratings
Pipeline visualization00 Ratings3.01 Ratings
Customizable reports00 Ratings9.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
Sellsy
-
Ratings
Talisma Social CRM
6.3
1 Ratings
18% below category average
Custom fields00 Ratings9.01 Ratings
Custom objects00 Ratings8.01 Ratings
Scripting environment00 Ratings3.01 Ratings
API for custom integration00 Ratings5.01 Ratings
Security
Comparison of Security features of Product A and Product B
Sellsy
-
Ratings
Talisma Social CRM
5.5
1 Ratings
41% below category average
Single sign-on capability00 Ratings2.01 Ratings
Role-based user permissions00 Ratings9.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Sellsy
-
Ratings
Talisma Social CRM
4.0
1 Ratings
58% below category average
Social data00 Ratings5.01 Ratings
Social engagement00 Ratings3.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Sellsy
-
Ratings
Talisma Social CRM
3.5
1 Ratings
69% below category average
Marketing automation00 Ratings4.01 Ratings
Compensation management00 Ratings3.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Sellsy
-
Ratings
Talisma Social CRM
4.0
1 Ratings
61% below category average
Mobile access00 Ratings4.01 Ratings
Best Alternatives
SellsyTalisma Social CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Clari
Clari
Score 8.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Clari
Clari
Score 8.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SellsyTalisma Social CRM
Likelihood to Recommend
7.0
(4 ratings)
4.0
(1 ratings)
Likelihood to Renew
9.0
(1 ratings)
-
(0 ratings)
Usability
7.2
(3 ratings)
-
(0 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
6.0
(1 ratings)
-
(0 ratings)
Support Rating
6.0
(1 ratings)
-
(0 ratings)
Implementation Rating
7.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
SellsyTalisma Social CRM
Likelihood to Recommend
Sellsy
We like sellsy. Its not perfect and as other users have pointed out, there is and always will be, room for improvement.

If you require deep integration with Google apps and Microsoft Office 365, then Sellsy may not be for you. Sellsy just about manages to work with google in so far that it can sync contacts, calendar, sales docs and incoming email with google. There is currently no way to make sent email appear in the sent items section of sellsy unless you compose the email within the sellsy app. The O365 integration is not nearly as powerful as sellsy does not sync sellsy contacts or calendar with microsoft (in its current form).

I believe that one of the primary functions of any business management app should be the capability to centrally manage all of a company's business clients, contacts etc. and sync this data to all employee accounts with the 2 biggest players for business email (Microsoft and Google) as a minimum. This data should never be an island stored only on 1 application. The Discovery that sellsy does not currently sync contacts and calendars with O365 was a disappointment. If Sellsy started supporting exchange sync for Microsoft Office 365 we would immediately dump google and switch over. In fact Sellsy is the only reason we continue to use Gapps as we need our contacts and calendars synced to our mobile devices.

We have built up a list of small little things that do not work as expected since we started using sellsy and continually pass them on to the development team. Many are small trivial things from an engineering perspective but are still annoying nonetheless, especially to users who wish to get the job done. Employees are easily frustrated if they have to fight with software to do certain tasks. Annoyances in the user experience (no matter how small) can lead to lost productivity which in turn costs money in the business world. However based on our experience with Sellsy support we believe that they do listen carefully to their customers concerns and are on the path to deliver a quality experience to their customers through the process of frequent updates to the software. You can easily establish how good a SAAS provider is by measuring their ability to fix problems soon after they are initially reported.

In simple terms Sellsy is an incredibly feature rich application and is way ahead of the competition. It represents good value for money and is backed up by free support.
Read full review
Talisma Corporation
If your company has a lot of data and needs a way to parse through it on a regular basis, Talisma is the software for you. If you want an easy to use system that has pretty graphics and a great user interface, look at other tools to see if you can find a better one.
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Pros
Sellsy
  • Appealing Design
  • Easy to prepare invoices and send them
  • Good tracking system
  • Friendly support staff
Read full review
Talisma Corporation
  • Tracks information.
  • Sorts and categorizes data.
  • A lot of flexibility.
Read full review
Cons
Sellsy
  • Training. The only real issue I have with Sellsy is that its got so many features its hard to understand them all. I looked for training videos and they are all in French. Thats a big problem for a guy who grew up in NJ.
  • I would embed training videos directly into the software. This way as you add services, you get a full tutorial immediately.
Read full review
Talisma Corporation
  • Not easy to use.
  • Takes a lot of time to understand the basics.
  • Issues with data and lists.
Read full review
Likelihood to Renew
Sellsy
Sellsy ticks the most boxes for us. While it could still do a lot of things better there is no other single app that offers the same spectrum of features at a comparable price for SMEs.
Read full review
Talisma Corporation
No answers on this topic
Usability
Sellsy
There is room for improvement.
Read full review
Talisma Corporation
No answers on this topic
Reliability and Availability
Sellsy
We have not yet experienced any down time with sellsy.
Read full review
Talisma Corporation
No answers on this topic
Performance
Sellsy
Sellsy is slow to load pages for us. Sometimes waiting a few seconds. This could be due to our geographical location.
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Talisma Corporation
No answers on this topic
Support Rating
Sellsy
Based on our experience. We have submitted a large amount of tickets and they have proven the Sellsy development team have the ability to respond fast and implement changes reasonably quickly. (Updated July 2015)
It took sellsy a number of weeks to solve an issue with the billable hours section of their application. This delayed us from being able to invoice our client for completed works. Lots of small things like email tracking timestamps have never been fixed even though we highlighted this issue months ago. Though small it is growing more and more frustrating to be reminded every time we try to see what time a client read or opened an email from us.
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Talisma Corporation
No answers on this topic
Implementation Rating
Sellsy
If you are importing data from a CSV, Sellsy recommends you use OpenOffice. OpenOffice is an absolute disaster on Windows 8 and crashes every few mins. While no fault of Sellsy they should not recommend software which makes an already challenging task even more difficult. A small gripe in hindsight but during the process was deeply frustrating. For any users looking to format your CSV Google, try importing CSV data into Excel and your life will be much more easy.
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Talisma Corporation
No answers on this topic
Alternatives Considered
Sellsy
For me it is close to what Salesforce did. I do not use all the options they both offer so I mostly judge on the customer / contact tool.
Read full review
Talisma Corporation
Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis.
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Scalability
Sellsy
The license model once you understand it is very flexible allowing you to select from the modules within sellsy. This gives small companies control of the cost facilitating them with the option to only pay for the features they use.
Read full review
Talisma Corporation
No answers on this topic
Return on Investment
Sellsy
  • It helped us look and operate professionally even though we had started out of our homes. That's huge.
Read full review
Talisma Corporation
  • Positive: It has helped find new leads.
  • Positive: It has helped run reports.
  • Negative: It has taken a lot of time to manage.
Read full review
ScreenShots

Sellsy Screenshots

Screenshot of DashboardScreenshot of CRM PipelineScreenshot of Project ManagementScreenshot of InvoiceScreenshot of Connected POS