GetWhy vs. ServiceNow IT Service Management
GetWhy vs. ServiceNow IT Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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GetWhy | N/A | GetWhy (formerly Sonar) is a platform that helps solve three challenges in video based research: 1) how to write the questions that will get needed answers, 2) how to process, analyse and organise data to be able to create insights, 3) how to store, search and share insights across the organisation. | N/A | |
ServiceNow IT Service Management | N/A | ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management. | $10,000 per year |
GetWhy | ServiceNow IT Service Management | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
GetWhy | ServiceNow IT Service Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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GetWhy | ServiceNow IT Service Management | |
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Small Businesses | Qualtrics Score 7.5 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | QuestionPro Score 9.5 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Qualtrics Score 7.5 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
GetWhy | ServiceNow IT Service Management | |
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Likelihood to Recommend | - (0 ratings) | 8.2 (78 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (13 ratings) |
Usability | - (0 ratings) | 6.3 (11 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (22 ratings) |
Online Training | - (0 ratings) | 1.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (3 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
GetWhy | ServiceNow IT Service Management | |
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Likelihood to Recommend | GetWhy No answers on this topic | ServiceNow |
Pros | GetWhy No answers on this topic | ServiceNow |
Cons | GetWhy No answers on this topic | ServiceNow |
Likelihood to Renew | GetWhy No answers on this topic | ServiceNow |
Usability | GetWhy No answers on this topic | ServiceNow |
Reliability and Availability | GetWhy No answers on this topic | ServiceNow |
Performance | GetWhy No answers on this topic | ServiceNow |
Support Rating | GetWhy No answers on this topic | ServiceNow |
Online Training | GetWhy No answers on this topic | ServiceNow |
Implementation Rating | GetWhy No answers on this topic | ServiceNow |
Alternatives Considered | GetWhy No answers on this topic | ServiceNow |
Scalability | GetWhy No answers on this topic | ServiceNow |
Return on Investment | GetWhy No answers on this topic | ServiceNow |
ScreenShots |